Villas With Hot Tubs In Porthmadog

Reviews

What our customers say about their holidays

• Sandra - Verified booking

  It is a beautiful home, spacious and comfortable and in a great location.

  The kitchen is fully equipped and there are lots of books and games. There is very little outside space however. It would also have been useful to have a folder with equipment instructions (which were shoved untidily in a kitchen drawer), local information, nearest GP and pharmacy etc rather than long verbal recordings from the owner The only reason I have not given top rating is due to the fact that we arrived, with 2 small children, to a dirty house which had not been cleared/cleaned from the previous guests. We tried unsuccessfully to get hold of the owner, listed as the emergency contact (and neither could Menai Holidays). We then tried to contact the cleaning company direct who, after initially getting cross, told us it was her wedding day and no clean had been booked. She sent her team, all wedding guests, to do an emergency clean. I cannot praise this team highly enough, they were quick and thorough and very pleasant to us. We then discovered the hot tub was not ready for use, despite you, and the owner, confirming in writing that it would be. We continued to try to contact the owner about this, and eventually she left long and rambling voice messages saying she had booked everything and had double checked herself (obviously not!) but had asked the hot tub company to come out. During the course of the week we had ongoing problems with the hot tub drawing out due to a leak so had to keep filling up ourselves, it had obviously not been thoroughly cleaned after previous guests and the temperature gauge was incorrect (we had our own thermometer so could check). It meant that our party, who had only booked this property as we wanted full use of a hot tub, could actually use it twice during the week as too cold.

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• Samantha - Verified booking

  The property was great, super layout for two families sharing, with comfy beds & good storage.

  Walking distance to beach and great location to explore from. Things that would benefit from attention, the microwave light was permanently on which is unusual/hazardous and wasn't usable, timings on the extractor fans in bathrooms could be shorter as a night time visit could keep you awake for 30 mins waiting for silence, a welcome folder would be useful details such as how to operate appliances, hot tub, lighting, wifi etc. The hot tub was not working at the time of our visit & the host arranged for a maintenance visit, a part was required so refund arranged. I suspect a good number of families are booking this property as it has a hot tub, and have like us compromised on the outdoor space. Although faults can occur, it would seem that more regular checks on the hot tub are required - if this is a facility that isn't reliable then perhaps it should be removed. Automated systems in place for payment, and sharing of property information leading up to break. If you need to contact Menai Holidays you will find this challenging. 'Due to high demand, we are currently unavailable'. This company is linked with Sykes so it's a little confusing who to follow up with.

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• Felicity - Verified booking

  The cottage is in a good location.

  Only 10 minutes walk on the flat to the beach and the pub! The beach is dog friendly all year and there is sand even when the tide is in! The instructions to get to the house should be updated to say go down beach road and its the first left as the postcode on Sat nav doesn't take you close to the house. The house is spacious with room for 8. The rooms were all a good size. The main room as really nice on its own floor. There are two gardens one near the house which is fenced in. The other is near the hot tub and wws open. The hot tub is good and really big. The games room is brill as well. Neighbours are really friendly as well. A few things that could have been improved...The house could do with a bit of a decoration update. The main bathroom could do with an update of tiles and shower to make it a nice walk in shower. The dishwasher was rubbish at cleaning the glasses. Also could do with making the hot tub more private as it's open to the road, a screen would help. The conservatory leaked when it rained from the middle of the ceiling. We really enjoyed the holiday and the house.

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• Alex - Verified booking

  We had an amazing time at the Seagull Shack.

  It was absolutely beautifully presented and all the fixtures and fittings were to the highest standard. I commented to my husband how comfortable all the furniture was. The beds and bedding meant we had the best nights sleep. Our family loved the hot tub and as the weather wasn’t always the best during our week away we made use of it every day. We had a little trouble on one of our days with hot water but the owner was absolutely on the ball and had someone round to help within 15mins and got it fixed in the same morning. Top customer service. Nearby the house is lovely too with lots of little cove beaches that we preferred to the big Black Rock Sands. We also walked into Porthmadog on the coastal walk which was so scenic and enjoyable. Right next door is a very tasty chippy for the nights you can’t be bothered cooking in the very well stocked kitchen. And a great beach bar just down the road which had live music on a weekend which me and my daughter loved. All in all one of the best holidays we’ve had. We would definitely recommend and return in the future.

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• Chris - Verified booking

  Excellent property, a real home from home with every comfort you could ask for.

  Comfortable beds, powerful showers, good internet and excellent smart TVs. All cooking utensils you require with nothing missing. Ground floor fully accessible for someone with limited mobility. Small step up from driveway to house but easily manageable and had a graduated ramp for those in wheelchairs. Worth the extra £45 for the EV charger which worked perfectly (bring your own Type 2 cable as it is untethered). Perfectly located for the beach (10 min walk to Black Rock Sands), Porthmadog (5 min drive to Tesco or main high street) with most sites within a 45-min easy drive. Would recommend the chippy next door, nice food and convenient (Weds to Sun 4-8pm). Ate at The Ship downtown (great portion sizes and reasonably priced) and would also recommend Aberdunant Hall in Prentag for their Sunday Lunch. Thanks Kate for renting your special home to us for the week, would love to stay again if available in the future!

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