Lodges & Log Cabins in Hunmanby

Reviews

What our customers say about their holidays

• Tony - Verified booking

  For this particular property, we would suggest that more attention to detail is required.

  For example, the hob had not been cleaned thoroughly and the oven shelving was definitely in need of a clean. The fan oven did not cook equally on the top and bottom shelves and there was no lid on the kitchen bin. The shelving under the lounge TV was dusty and the remote control for the lounge TV did not work due to needing replacement batteries. Blinds or curtains for the window in the bathroom would also have been appreciated for some privacy. On the one occasion we had to call the owner, (Steve), he quickly responded and was able to resolve our query regarding the heating. We really appreciated the location of the cottage and the fact that it had a fenced off patio area, as this was ideal for us with a dog. The meadow area near to the cottage was also great for walking the dog and so too was the short walk to the dog friendly beach. The click and collect meal from the on-site pub was inedible, which was a shame as when we had previously stayed at The Bay, prior to the pandemic, we had really enjoyed the pub meal there. The fact that we had a positive experience at that pub during our previous time at The Bay, together with the pub being dog friendly, was a deciding factor in us staying at The Bay again. We were able to have good days out during our break, with The Bay being in a good location, and so would consider The Bay again for a possible future break. We will also use Sykes Cottages again, as we have had positive experiences with them in previous years, which include the way in which our previous two bookings during last year were cancelled and managed due to COVID 19.

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• Mrs Christine Blakeburn - Verified booking

  location was perfect. just felt the place was a bit tired, stains on carpets, sofas, oven was dirty, stains on walls and curtains, we didnt use any baking trays as they were looking a bit grim, toilet brush was terrible in the on suite bathroom, my mum said the one in the loo and downstairs bathroom were the same, we found broken glass under the sofa when we arrived as the dogs ball rolled under, my husband swept up and there was hair as well, feel a bit disapointed as the pictures looked lovely. also the patio furniture should have been set out, we had to clean that as well. all of these things should be addressed by the cleaning team, we leave at 10am and arrive at 4pm no way was 6 hours used to clean the property. when i removed the quilt cover on the main bed it had stains on the quilt. we would book again if all these things were put right because the location was perfect it just needs tweeking, i moved a few orniments on the shelves in the front room as looking at empty shelves just looked a bit sad, the owners had some lovely pictures on the walls but again the one above the bed in the onsuite bedroom needed cleaning, i moved a chair to plug my hairdryer in and the cleaner had not duted behind there, even just things like taking a sweeping brush to the patio doors would have been nice. i did messege the owner about the broken glass so she could inform her cleaner

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• Mrs Paddison - Verified booking

  We have just returned from a lovely family holiday staying at Puffins, booked through Ingrid Flutes Holiday Cottages. Firstly, thank you to Laura the property manager for great communication and excellent customer service, also to Fiona one of the owners for taking the time to call us to ask if everything was ok. Our stay at Puffins was vastly different to one of the previous guests party. The owners have obviously worked hard to upgrade the home. New tiles in the main bathroom, lots of redecorated rooms and repainted exterior. The property has also been 'deep cleaned' recently and we found the oven very clean. There was plenty of crockery and kitchen utensils and we were happy to cook most evenings rather than eat out. Puffins is in a fantastic location a very short walk to the beach either through the adjoining park and Glen or down lots of steps and the town is 10 minutes walk. Our Granddaughters loved having access from the garden into the park and playground which is very well maintained. We also walked to the rail station and took a train ride to Scarborough one day. Perfect holiday home for a family group.

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• Robert - Verified booking

  The property itself is fantastic - situated on the bottom end of the holiday village, and therefore within a 2 minute walk of the pool, bar, shop and restaurant.

  A comfortable 2 bedroom (double and twin), all bed linen and towels were clean. Plenty of holiday spares were available in the property too, such as DVDs, board games, windbreaker and toys for the kids. Plenty of crockery and cookware. There is a hoover downstairs and most cleaning equipment, although with hardfloors it would be beneficial to have a mop too. Only area for improvement would be the mattresses, which are achingly soft and springy. The complex itself is good too - the beach is a (realistic) 10 minutes walk. Pool facilities are reasonably clean and both the sauna and steam room are excellent. Due to size of pool vs number of visitors, pool numbers are capped at 45, therefore you occasionally find yourself having to wait. Shop is well stocked, and there is a pharmacy if required. The bar - whilst pleasant - is heart-attack-inducingly expensive. Ordered a Guinness & a J20, and when the barman said "£10.30 please" I had to double check! Only drawback for family holidays is that there is no evening entertainment.

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• James - Verified booking

  Stayed for a week in August and absolutely loved it.

  The house is really well equipped for self catering holidays. Good cooking facilities, large table and even an outside dining area. The owner obviously really cares about their younger guests as there is some games, DVDs, toys, bucket and spade etc. The owner allows dogs but can honestly say that the property was spotless when we arrived. I saw a review saying that the cleanliness wasn't great but I can only think that this was a one off. The location is quite central on the The Bay complex and the walk to the activities area and shop is less than 5 minutes. The walk down to the beach is about 15-20 minutes. You can also quite quickly walk across the cliffs to Hunmamby Gap. You get activity passes so you can go swimming and book on the pair activities. There's is also a football area, ping pong and playground on the site. Highly recommend

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