Villas In Inverness

Reviews

What our customers say about their holidays

• Annette - Verified booking

  For dog owners.

  The owners live next door and this is obviously a brand new lodge. Everything is sparkling and new and instructions clear as to the eco system but we are in a forest and we do have dogs with us so were very very respectful of the facilities and high end spec. But the lodge veranda could do with a gate. We placed a small bench across it as a visual barrier to our dogs so they did not explore the grounds. We walked them off site and kept them on the lead most of the time when “home” as improvements are still being made to the grounds and access with electronic gates installed while we were there. The owners have a blind dog who does wander around and so it is guests responsibility to look out for the home dog who wanders in front of cars. There are signs on site and this is pointed out by the owners. It might have been helpful to alert guests of this in advance as there is effectively no secure garden area for visiting dogs. It is extremely difficult to find properties of this quality and location that permits 2 dogs and we are responsible dog owners and do not let our dogs roam, bark or disturb others privacy but we did not realise there was no secure boundary to our lodge. Fortunately a forest walk is very close by for early morning exercise and toileting. It is also not clear what the house cleaning bond is about. Have we already paid this in the price paid to Sykes? It is not clear at all. If so how is this refunded? ****** Owner Response ***** We are so pleased that you found Heron Lodge to be of such a high standard "sparkling and new". Previous guests at Heron Lodge have all commented how spoilt they felt to enjoy such a peaceful, secluded, quality woodland location with unhindered access to the woodland, yet such close proximity to Inverness. Dog owners especially have commented what a holiday it was for their dogs too! Visiting dogs will now benefit from a gate on the terrace steps - so they can now lie out on the terrace and soak up the sights and smells of the forest unhindered. We encourage Red squirrels, Pine martens, Pheasants and Hedgehogs (amongst other wildlife) to share the 12 acre woodland too. We ask guests to drive slowly through the site, primarily for the safety of other guest's children (who may also be using the woodland access track) and to encourage resident and visiting wildlife. Dog owners are in for a treat here, with fantastic forestry commission walks to explore on their doorstep, and days at the beach just a stone’s throw away!

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• Steve - Verified booking

  We really enjoyed the place.

  Very comfortable, plenty of space for our family of 3. Our son loved the window seat. Kitchen had what we needed. Water pressure and hot water were awesome. It did smell like someone smoked on main floor, but did not smell that way upstairs in bedrooms. Not sure if it was a smell from no one being there. We bought air freshener spray and with window open and consistent spraying it went away. It didn't bother us as it went away. Would suggest having a hair dryer available. All the places we've stayed at had one. Being from USA, it has been helpful for my wife to be at places with one. There was also no specific shower body wash, so we just used the hand soap. It worked, but just a suggestion. I don't remember the original listing, but make sure mention stairs. It is not an issue for us, but would be concerned if someone who has challenges with stairs. I know the picture showed the spiral stairs. The above is just feedback, things that we wouldn't say turned us off. Loved having the welcome book and original appliance manuals...came in handy for the washer. Really appreciated all the info in the welcome book and recommendations. We felt this was our favorite place to stay at on our trip around Scotland. Highly recommend staying at this place to anyone. Location was perfect!!

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• Liana - Verified booking

  This is a beautiful place to stay.

  Helen and David are very welcoming, friendly and have gone to every effort to ensure you have everything you’ll need during your stay - right down to the books on the bookshelf which were a great variety! The welcome pack was such a lovely touch (heather ale yes please!) and lots of clear instructions on how to use everything in the cabin. The envelope of ideas of places to go was also really well received. The cabin was absolutely spotless when we arrived, and I love that the dog friendly aspect is really well thought through - dog bowl outside with poo bags, dog treats in the welcome pack, a special dog poo bin outside and clear rules about what is and isn’t allowed just makes it much easier to manage. The setting is also just stunning. There is so much to explore immediately outside the cabin without having to get in your car. Would recommend Ord Hill and the walk to the local small Loch Lundie. Beautiful and magical! Our other favourite place to visit was Rosemarkie Beach - sandy with clear water but also has rocks to climb, rock pools to investigate and also caves with a very interesting history! We just had such a lovely time staying in Heron Lodge, I would love to return!

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• Emma - Verified booking

  This was the best place we have ever stayed & gutted to leave - will definitely return!

  A beautiful log cabin with everything you would ever need & immaculately clean. Welcome gift pack & lovely friendly & helpful hosts. We actually sat in the hot tub one night with snow swirling around our heads - my little girl was in awe!? Also enjoyed waking up to the birds & watching them feed - beautiful red squirrel visitor too - wow! We also saw a tiny tree creeper & a woodpecker. The area is amazing - lovely little local walk to the loch through a beautiful glen. Then Glen Affric & the Cairngorms & Fairy Glen (great tiny pub in village) & wonderful drives to amazing scenery - mpuntains, trees, lochs, sea & castles! We really really didn’t want to leave & are very sad to be home apart from to see our cat. Our little dog came with us & loved it too! Amazing holiday - thank you to Helen & David for making it happen! Emma, John, Gracie & Harry me

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• Kris - Verified booking

  Fantastic place to stay.

  Very welcoming owners and lodge was very clean with lovely welcome pack and a wee gift as it was our honeymoon. Not far from Inverness and other attractions which is definitely a fantastic benifit especially since we had our 3 children and 2 dogs with us. Some people don't like all the instructions etc but I found these very helpful and even had lists of local places to visit with dogs etc which was amazing. My only slight issue I had was after paying for the holiday was then told I had to pay £150 returnable cleaning fee I wish this was communicated straight away as we had to then save and budget for this however it was paid back straight away when we returned home so not a big issue. We will definitely be staying again as we all loved it.

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