Lodges & Log Cabins in Lancashire

Reviews

What our customers say about their holidays

• Fiona - Verified booking

  Location was lovely, and next door neighbour was nice.

  They’re the only positives of Tiptoes Lodge. The lodge on arrival STANK of stale smoke in every room. I wasted so much of my perfume on trying to conceal it but it only helped for an hour or two. The smoke set off my asthma, and as I use a CPAP mask, I couldn’t sleep for the air being pumped directly into my lungs. The sofa recliner doesn’t work on one end, and the other end has been sat in so much that it leaves you sitting on a slant. There was rubbish like bottles, hair bobbles, glow stick etc under the sofa when we moved it round to view the TV better. There was also rubbish like wrappers and hair under the bedside table in the twin room which we moved to put the beds together in. Someone’s old socks under the twin beds. The twin beds are tiny and only suitable for children up to early teens. Beds were so squeaky that we had to tighten the bed frames to help with the noise. The dishwasher was filthy, had mouldy food in the bottom, the filter was full of old onions and peppers. Dirty water lining the bottom, so wasted a dishwasher tablet trying to clean it once I’d washed the filter out. It made the whole lodge smell of bin juice when we first opened it up. The curtains have mould on the bottom of them in the master bedroom and living area. The hot tub is a hazard in itself. No bar to fold the lid back on - we’re a couple with disabilities and this was really painful to remove and put back on as most of the handles have snapped. Once you’re in, it’s lovely but no cleaning tablets left, so it got dirtier and dirtier as the holiday went on, as no one comes to maintain it. The directions were quite vague, and trying to find the key safe is impossible to find in the dark when we checked in later in the evening. Unfortunately, Sykes cottages landline and mobile were closed so couldn’t get help as all staff had left for the evening in the main restaurant. We spent more time cleaning than we did relaxing. We checked out a day early because we couldn’t stand it anymore and checked in to a wonderful pub in Lupton to make up for the holiday. Would not recommend to anyone, especially when the owner refused to agree to any form of compensation. Sykes did their best but even with photographic evidence, it didn’t help. There are so many beautiful places to stay around this area, go anywhere else but here!

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• Christopher - Verified booking

  Hi, Directions to the lodge were a bit ambiguous, starting point was from A6 which is quite a long road.

  Better starting point would have been junction 35 on the M6 especially if not familiar with the area. Finally found the lodge and pleasantly surprised how spacious and cleaned it was. Well maintained and well equipped. Site was clean and pleasing to the eye. Soon found the TV wasn’t receiving a signal for any terrestrial channels and on demand channels were limited. The TV remote didn’t work either. There were no instructions on how to hook up to the free WiFi so had to rely on using phone data to use the internet. Pointed this out to Sykes and they promised to contact owner to remedy these faults but after a couple of days said they couldn’t get hold of them so nothing was done. Good job it wasn’t anything serious! Would have helped if there were written instructions on how to operate the microwave, turn on the heating, using the hot tub and operate the TV. Also, some tips on where to eat, local attractions etc. One last whinge, the two single beds aren’t really suitable for large adults but for children up to early teens. Apart from the above, it didn’t stop us from having a nice break in the Lake District as we only used the lodge as a base in the evening. Would I use Tiptoes Lodge again? Probably not. And Sykes Cottages? The jury is still out.

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• David - Verified booking

  Had an amazing stay to celebrate my 50th birthday in the Lancaster lodge.

  As previous reviews have said the welcome basket was really great and I really appreciate the birthday card from Shona. This is my second time at south lakes leisure village and stayed in a lovely lodge further down (Doormouse) previously. Lancaster lodge is even better, really well maintained (sadly other lodges on the site don’t have the same care as Shona puts into this one) with lovely furnishings, comfort and everything you need for a wonderful stay. A full sky tv package, Netflix, Amazon etc was great on those rainy days but they were few and the balcony was an absolute sun trap from morning until night with real good quality rattan furniture. A couple of minor improvements would be sofa bed seemed to dip in the middle so may need repaired/replaced with a normal sofa (the other sofa was lovely) and maybe an airer for washing. The four of us plus Bailey our Cocker Spaniel were gutted we had to leave after a weeks stay and I am trying to book somewhere else for the second week as this unsurprisingly is booked. This has been challenging as I am comparing others to this amazing lodge and ruling them out. I will definitely be back and already looking for next year. Thanks Shona for such a wonderful stay and everything you do to make this a great experience.

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• Joanne - Verified booking

  We absolutely loved our stay in this fantastically well equipped, super clean & comfortable lodge.

  It was pure luxury throughout. The owner is terrific, a lovely lady, happy to help & sort any issues, just a phone call away. The lodge & gorgeous hot tub are south facing, so benefit from sunshine for the entire day. It is set on a quiet avenue away from the main park, offering both privacy and seclusion. The lake view is simply breathtaking, don’t be fooled by the map view of a little pond, it is huge & gorgeous, glittering in the sunshine, we could never tire of it. There are an abundance of birds and wildlife. We were blessed with visits from otters, ducks, geese, moorhens, cormorants, terns & a delightful resident swan family with 3 cygnets who adopted us with hourly visits during our stay. ❤️ South Lakeland is an excellent location to explore Lancashire, Cumbria & the Lakes. You can be on Windermere in just 25 minutes. We genuinely had to tear ourselves away from this beautiful lodge, it is by far the best we have ever stayed in & cannot wait to return.

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• Karen - Verified booking

  The accommodation was exceptional.

  In fact the pictures when I looked before booking are the main thing that made us book but when we arrived the site and the lodge were far better than we could have imagined. I thought that we may have to travel some distance to see the sights. I have never been to the lakes before and could not have wished to be in a better location. It was literally a half hour drive to Windermere and less than an hour to Ullswater and the views we encountered while getting to these places were absolutely stunning and phenomenal. The restaurant and bar on site were brilliant and the staff were so friendly at all times. Food was exceptional too. The supermarkets were only a couple of miles away and Tesco did deliver on site. I will definitely be coming back with my family in the very near future and have already recommended to other family and friends. Thankyou all for making our stay a very memorable one for all of the right reasons. Many thanks Karen Probert

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