Villas In Lossiemouth

Reviews

What our customers say about their holidays

• Marie - Verified booking

  Not good value for money.

  Arrived to a pile of rubbish in the garden and a used poo bag by the gate . Rubbish very kindly removed by a neighbour. No bin provided. Contact numbers provided on my paperwork were useless, no answering machine on landline and mobile number was a lady who was an ex cleaner who told me bins had been requested on numerous occasions to no avail. No welcome pack, the cleaning was what I would call "a lick and a promise" . A stained towel was left out for use and previous visitors food was left in the cupboard. Bedding was clean but well worn and "bobbly". The hoover was jammed full of muck which I couldn't fully remove. There was only one smoke detector in the property and no heat sensor, not sure if this meets current safety standards Did eventually speak to the owner and £50 was reimbursed but she seemed to think this mess was an acceptable situation for visitors to arrive too. The lady and her husband who removed the bags of rubbish and bottles were very kind and went out of there way for me, I can't praise them enough. The much needed holiday was not ruined but , spoilt for me. I was down to visit friends and attend a hospital appointments so, the added stress was far from welcome. All in all no real effort or thought gone into making this a welcoming place, will definitely not go back. I tried to contact Sykes on the Monday by email and kept being told my booking reference was incorrect. I too have cleaned a holiday let and the one I worked in had to be cleaned top to bottom and all basic essentials such as milk and tea, coffee, and sugar were left along with cake and biscuits. All bedding and towels had to be perfect or they were not used.

  Read more less >

• Pagan - Verified booking

  Great base for exploring surrounding area.

  Comfortable for the two of us (and dog), but do agree with other comments that the living space would be snug if 4/5 people came. However bedrooms were spacious. House had everything you'd need for a week or so but personally found a few minor issues... WiFi was very hit and miss (this could be weather related as VERY windy), not really an issue for a holiday but was unable to work. Taller people might struggle in the shower as limited height, I was ok (5'4") but my dad struggled. Cleaner was unaware of our booking, so cleaning wasn't completed when we arrived. She was so apologetic when she came later in the week and her details were in the guest book had we needed them (house was clean, I.e changed beds, rubbish removed. Just had items out drying and cleaning products about so didn't feel the need to contact). Overall, we had a good stay :)

  Read more less >

• Laura - Verified booking

  The cottage was made to look a lot bigger in the photos.

  I think this was quite deceiving. The whole cottage is very tired and I was horrified to find dog vomit behind the sofa. On the first morning the single bed colapsed and when I contacted the housekeeper all she had to say was that she cleaned the house and changed the beds. I tried calling the owner on the number on the website but did not get an answer and could not leave a message. The bath was also broken and the shower rail had to be put back together before it could be used. I appreciate that it is a holiday rental but the beds and sofas were so uncomfortable we began not wanting to go back to the house. The towels were tiny and only one was left per person. In the photos two were shown so that was disapointing too. It is a shame bcause we loved the area and would like to return but it wont be to the Fishermans rest.

  Read more less >

• James - Verified booking

  On arrival, notice it looked like the place had not been hovered very well and dust over picture frames, mould in the bathroom and the kettle was black inside.

  Had to go and buy another kettle to have a cup of tea. And on the morning of departure had the cleaner around just before 9am asking what beds have been slept in. Even tho check out time was 10am 2nd cottage I have book though Skype cottages in the past 6 months that's not cleaned very well and having black mould within the building. 100% will not recommend anyone to Skype cottages and will never book with them again. As for nearly £700 for a week's stay and having to Hoover and clean then getting a kettle before even enjoying the holiday. Really let's down a lovely cottage once again

  Read more less >

• Mark - Verified booking

  A really lovely cottage in stunning surroundings and a fabulous location.

  Cottage had a beautiful enclosed garden, which was private and peaceful to enjoy a glass of wine and drink in the local nature and wildlife. In addition, the wood was a stone’s throw away, which was a must for daily walks with the dogs and glimpses of the local doe deer. The location was a perfect base to explore the Highlands. It was a wrench to leave! Although the cottage was well stocked, especially the kitchen, the addition of larger mirrors, a hairdryer and extra sockets (or an extension lead) in the bedroom would be helpful. Overall, a really lovely holiday cottage, thank you!

  Read more less >