Luxury Holiday Cottages

Reviews

What our customers say about their holidays

• Andrew - Verified booking

  Firstly the location was absolutely phenomenal - being only a few minutes from nearly all of the main tourist spots of the Lakes.

  The hotel itself is set right on the banks of the reservoir, overlooked by Helvellyn. For walkers, or those wanting to be close to everything, and out all day, this is a perfect spot. At the time of writing, the only constructive criticism i have is the Hayloft is a little tired and does need a freshen up. The bathroom has a bit of black mold on the ceiling, tiles, and shower curtain. The floor and sofas could use a proper clean, and there are water marks under the windows. Furthermore wi-fi is very poor in the room itself. As a note to the owner, this can be easily rectified by using boosters or discs. The owners are friendly and very helpful, and we felt very welcome the entire time of our stay. Overall, i would recommend this location if you plan on long days out exploring the Lakes. However, if you're looking for a place to spend time relaxing at the hotel, I would consider looking elsewhere. For my wife and I that were out exploring from 9am to 8pm everyday, this was a good place - although maybe a little on the expensive side.

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• N - Verified booking

  The Hayloft is an upstairs conversion and has only one opening window no more than 30cm square.

  The heat would have been intolerable, but fortunately the unit below (The Stables) was available and the owners allowed us to have that instead without any fuss. I think the fact that the Hayloft is an upstairs unit with poor ventilation should be made clear in the details. In The Stables, bathroom lighting was inadequate for shaving/make up. I guess the illuminated mirror was meant to make up the light level, but was not working. The self catering facilities were adequate but we had hoped that, as part of the Dale Head Hall Hotel complex, we might have been able to get a meal in their restaurant if we fancied a change. That was not possible as the hotel does not do evening meals except for pre-booked 'fine dining' at £40 a head. While we were there we were not aware of any guests availing themselves of this facility. As the hotel describes itself as a hotel and restaurant, it would be helpful if the details for the self catering units gave some indication of the restricted availability of the restaurant.

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• Hayley - Verified booking

  For the price I really can’t complain.

  Great location. I was blessed with beautiful weather so could sit out round the front of the hall over looking the lake. Nice little walk down to the actual lake. It’s such a peaceful place. The apartment is dated except the nice modern bathroom but if it wasn’t dated I’m sure it would cost a lot more! The only thing I would say is it could have been cleaner. There are no windows in the bedroom so it was very warm and stuffy and has an old smell. I think some air fresheners would be a good idea! Because of midgies being by the lake can’t have the little window in living room/kitchen open. Might as well have no wifi which probably isn’t a bad thing if you’re looking to escape and relax. But don’t visit wanting to be able to use the Internet. There is a pub a 5 minute walk if that (end of the property drive) which is lovely. And a regular bus service which I used several times only £2 a journey can get to Keswick Ambleside and beyond!

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• Edwin Martin - Verified booking

  Cannot fault the cleanliness of the cottage (more of a lodge than cottage).

  We incorrectly interpreted the fact there was a pub 2 minutes walk away which we were looking forward to visiting in the evenings. The pub turned out to be not a PUB but a bar within the spa complex which did not offer PUB food. There are no actual pubs within comfortable walking distance from this property. There is a restaurant with a bar in Hook village which was about 20 minutes walk, but not something to do at night as there are no street lights or pavements. I do think this needs to be made clear. Two features that were slightly frustrating was a very stiff tap on the bathroom sink which made a dreadful noise when using it. Also, the WiFi (which I believe the main router was in the neighbouring cottage), dropped off and would not reconnect, but not wishing to disturb the neighbours in their accommodation, put up with it.

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• Mrs Hylton De-Vall - Verified booking

  The cottage is lovely. So comfortable and with a wonderful outside decking area and garden. We had glorious sunny weather, and the bifold doors whilst relaxing later in the evening were well used. It was helpful to know from the website info about steep stairs in the cottage, so you know before you decide to book. However, the owner has bannisters on both side of the stairs so they were not an issue. Swanage and its beach are lovely and a doable walk from the cottage if you don't want to drive. There are buses too with stops just yards away from the cottage. Plenty of shops and pubs around and, of course, the wonderful Swanage station and the steam trains taking you on a short ride to Corfe and further.

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