New Quay Holiday Cottages

Reviews

What our customers say about their holidays

• Jeffrey - Verified booking

  The property itself offered all we hoped for in terms of accommodation and location, which was in a lovely setting close to the coast.

  Unfortunately however things didn’t get off to a good start when we arrived at the cabin to find the cleaner still busily sorting out the place from the previous occupants. He had apparently been informed he had till 4 pm to complete his task, when in fact our contract with Sykes stated we would have full access to the property from 3 pm! Having waited some 15-20 minutes for him to finish we then entered the cabin and were immediately confronted by the overwhelming odour of damp dog! Closer inspection also showed remnants of what appeared to be evidence of dog biscuit/chews scattered about the carpeted area of the lounge. Coupled with this the glass doors leading out to the decking were visibly smeared with unsightly dog slaver and paw marks. After opening all the doors and windows as wide as possible I then found the vacuum cleaner in one of the cupboards. Before switching it on however I was shocked to find it completely choked with dirt and dog hairs which rendered it useless in picking up anything at all! (Photos of this were sent to Sykes as proof) After spending several minutes emptying and cleaning it I then set about hoovering all the carpeted areas throughout the cabin, which, to my amazement, half filled the hoover back up again. Later in the afternoon following a visit to nearby New Quay in stopped to pick up some carpet deodoriser and air freshener from a local store. On our return to the cabin I then liberally sprinkled the deodoriser over the entire carpet and once again set to hoovering throughout. This process had to be repeated several times during our stay as the smell of dogs kept returning! This unpleasant situation plus the absence of any bin bags which were promised AND missing cushions from the decking furniture, which had obviously been removed prior to our arrival and were nowhere to be found, all added up to a disappointing experience on a trip we had very much been looking forward to! I understand that people are encouraged to bring their pets with them to properties of this nature, which I have no problem with at all! What I would expect however is for property owners to conduct a thorough and extensive clean after each visit, to ensure future occupants don’t have to endure a similar experience to ours!

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• Mrs Taylor - Verified booking

  First thing to say the views from the decking at the rear of the house are gorgeous, the sun rises were glorious and seeing the dolphins leaping was a treat. The house was impeccably clean with all the equipment you could wish for. Although on the main road going to the town/beach etc it's not overly busy so did not disturb sleep and was approx 20 minute walk down the hill to the waterfront. For convenience there is a Costcutter shop close to the house which is well stocked for essentials and a large safe car park slightly further on. There is no direct parking at the house but there is space outside to unload/load your car. The only real downside of the house but can't be helped due to the age of the property is the amount of steps internally, the stairs are quite narrow, curved and have uneven level of steps at the top, only a problem if you are a bit unsteady on your feet. We had a wonderful stay with many an hour playing games, eating meals and gazing at the sea views. We would visit again.

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• Rachel - Verified booking

  What a fab house!

  Perfect place for a birthday gathering - we had a wonderful week. It's really refreshing to stay at a house for large groups which is so well equipped - the range and number of glasses alone was a revelation! Everything is so nicely decorated and laid out, clean, tidy, easy to find (apart from a mop, would have been very useful, and maybe a couple more tea towels?) - there was nothing significant that we felt we missed. One thing to note the jets on the wall side of the hot-tub weren't working, and the pool cues/balls were missing from the games room...but honestly, the view, the location, the comfort (especially the fabulous beds) were wonderful. Hugely recommend The Lime Crab on the pier for outstanding chippy tea, and a wander to the little church yard that you can see from the deck. Prepare your thighs for the walk back up the hill from town :) Will certainly be bearing in mind for a return visit - thank you!

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• Dee - Verified booking

  Towny Hall was so spacious and homely.

  It had everything you could need while away from home. Welcome basket was a nice little treat. Bedrooms were comfortable and airy. There was only a little shaving mirror to do hair and makeup in the bedrooms (owners are in process of changing this by putting bigger ones in) Having a bath to relax in was a bonus ( couldn’t have window open as anyone in back could see you getting out,(not a pretty sight for them!) Garden is a sun trap, (make sure to pack sunscreen) but is a little over grown. Hot tub was wonderful to relax after the walk back from the sea, but needs to be maintained daily. Kitchen is so spacious and has everything that you would need to cook with. Fridge freezer was amazing! Louise and Dave were both welcoming as well as being new to the business and we wish them all the success for the future. We look forward to booking up again in the near future.

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• Miss Rose - Verified booking

  We had a wonderful few days here at Elvor. The cottage is very well equipped with wonderful sea views and an enclosed garden (sun trap). Everything you could need was at the cottage. It was very clean too. We had one really cold day, so the log burner was lovely. The town of New Quay is one of the friendliest and unspoilt places (and dog friendly) and we were made to feel part of the community despite only being on holiday. Lime crab is a must for fish and chips (and crab taco). The Pepper pot is also a lovely place to eat, and the quiz night in the Seahorse pub hilarious. That is one super friendly pub. A wonderful stroll down to the beach on the left of property is wonderful and the beach just gorgeous…we did it at sunrise a few days. I would recommend Elvor and New Quay as a fab place to spend a few days. We will be back.

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