Dog Friendly Cottages in New Quay

Reviews

What our customers say about their holidays

• Jeffrey - Verified booking

  The property itself offered all we hoped for in terms of accommodation and location, which was in a lovely setting close to the coast.

  Unfortunately however things didn’t get off to a good start when we arrived at the cabin to find the cleaner still busily sorting out the place from the previous occupants. He had apparently been informed he had till 4 pm to complete his task, when in fact our contract with Sykes stated we would have full access to the property from 3 pm! Having waited some 15-20 minutes for him to finish we then entered the cabin and were immediately confronted by the overwhelming odour of damp dog! Closer inspection also showed remnants of what appeared to be evidence of dog biscuit/chews scattered about the carpeted area of the lounge. Coupled with this the glass doors leading out to the decking were visibly smeared with unsightly dog slaver and paw marks. After opening all the doors and windows as wide as possible I then found the vacuum cleaner in one of the cupboards. Before switching it on however I was shocked to find it completely choked with dirt and dog hairs which rendered it useless in picking up anything at all! (Photos of this were sent to Sykes as proof) After spending several minutes emptying and cleaning it I then set about hoovering all the carpeted areas throughout the cabin, which, to my amazement, half filled the hoover back up again. Later in the afternoon following a visit to nearby New Quay in stopped to pick up some carpet deodoriser and air freshener from a local store. On our return to the cabin I then liberally sprinkled the deodoriser over the entire carpet and once again set to hoovering throughout. This process had to be repeated several times during our stay as the smell of dogs kept returning! This unpleasant situation plus the absence of any bin bags which were promised AND missing cushions from the decking furniture, which had obviously been removed prior to our arrival and were nowhere to be found, all added up to a disappointing experience on a trip we had very much been looking forward to! I understand that people are encouraged to bring their pets with them to properties of this nature, which I have no problem with at all! What I would expect however is for property owners to conduct a thorough and extensive clean after each visit, to ensure future occupants don’t have to endure a similar experience to ours!

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• John Roger - Verified booking

  The lodge was really nice, everything you could need for a Holiday was there.

  Everything was clean and it was areal pleasure to stay there . There was good Wi-fi and the TV was freesat so we could stream ITV X (the adverts are a pain!!). The only hiccup was that the shower for the main bedroom took about 1/2 an hour to drain, this wasn't a problem for us as there was another shower and toilet for the single and this was fine. All in all we had a great holiday and would recommend this lodge to anyone. Roger & Yvonne Sheppard

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• Colin - Verified booking

  Beautiful spacious accommodation , accurately described by owners.

  Excellent communication with them and site manager too. Peaceful setting on a small/ medium site in rural location but close to both Newquay and Aberaeron. Lovely forest walk for dogs which you can access at different points on site. Can definitely recommend if you want to be away from the crowds in an exclusive site.

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• Gaynor - Verified booking

  A lovely resort very peachful.

  Ideal location for visiting local areas of New Quay, Aberystwyth, Aberaeron and Cardigan. Would definitely recommend to family and friends. The lodge itself was spotless when we arrived. Will give it 5 stars.

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• John - Verified booking

  We enjoyed our stay at Moonshine.

  The lodge was very clean and well equipped. The "hamper" promised in the description was disappointing, consisting of a packet of Welsh cakes and a pint of milk, fortunately we had taken our own tea bags.

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