New Year Breaks In The United Kingdom

Reviews

What our customers say about their holidays

• Duncan - Verified booking

  Where does one start?

  Port View is one of three apartments on different floors (number 5), above us was the quiet number 6, but on the top (number 7) was a different kettle of fish. Our first night was ruined by the noisy sounds of a music rave which lasted until the early hours of Saturday. We had an inkling something was wrong when around 4pm on the Friday afternoon, when a number of people entered the complex (our apartment is right by the front door) shouting on the stairs etc, and our concerns grew when loud music began to play. The volume increased during the evening and at that point we were thinking of going home. We went out for a meal hoping on our return everything would have quieted down. No such luck, in fact on our return we saw for ourselves one young man shouting from a top window, the entry code to the complex to his mates below on the road. Consequently more people entered the building and we began to feel nervous of what could happen to us. Next day we informed Sykes and to their credit got things sorted out with a promise we would not be disturbed again. (Port View is the only apartment under Sykes’ control) The rest of the week was quiet, but it did leave us on edge waiting for something else to kick off. Another problem about Port View is where it is. We read the owners instructions on how to find the apartment which were wholly inadequate and poorly written, in fact it needed a phone call to the very helpful manager (Sue) prior to going, to sort out how to approach the building. Another hassle was the parking of the car in the allotted parking space. Our car is a Mini but we still found it tight. One morning we entered the garage to find another car parked right by us which would have prevented us from accessing the car (by luck we hadn’t planned using it), if we had it would have required one of us to open the car window and squeeze through head first!! Overall it was a hard holiday, unable to really feel relaxed, with concerns over apartment 7, and issues with the parking. This leads to the question of Port View’s suitability as a holiday let, and should it really be included in Sykes’ portfolio? Can I end stating once again that the company did a great job in handling our problems and concerns, we had no complaints about the comfort of Port View either, but needless to say , we will not be coming back.

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• Duncan - Verified booking

  Where does one start?

  Port View is one of three apartments on different floors (number 5), above us was the quiet number 6, but on the top (number 7) was a different kettle of fish. Our first night was ruined by the noisy sounds of a music rave which lasted until the early hours of Saturday. We had an inkling something was wrong when around 4pm on the Friday afternoon, when a number of people entered the complex (our apartment is right by the front door) shouting on the stairs etc, and our concerns grew when loud music began to play. The volume increased during the evening and at that point we were thinking of going home. We went out for a meal hoping on our return everything would have quieted down. No such luck, in fact on our return we saw for ourselves one young man shouting from a top window, the entry code to the complex to his mates below on the road. Consequently more people entered the building and we began to feel nervous of what could happen to us. Next day we informed Sykes and to their credit got things sorted out with a promise we would not be disturbed again. (Port View is the only apartment under Sykes’ control) The rest of the week was quiet, but it did leave us on edge waiting for something else to kick off. Another problem about Port View is where it is. We read the owners instructions on how to find the apartment which were wholly inadequate and poorly written, in fact it needed a phone call to the very helpful manager (Sue) prior to going, to sort out how to approach the building. Another hassle was the parking of the car in the allotted parking space. Our car is a Mini but we still found it tight. One morning we entered the garage to find another car parked right by us which would have prevented us from accessing the car (by luck we hadn’t planned using it), if we had it would have required one of us to open the car window and squeeze through head first!! Overall it was a hard holiday, unable to really feel relaxed, with concerns over apartment 7, and issues with the parking. This leads to the question of Port View’s suitability as a holiday let, and should it really be included in Sykes’ portfolio? Can I end stating once again that the company did a great job in handling our problems and concerns, we had no complaints about the comfort of Port View either, but needless to say , we will not be coming back.

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• Mr Roberts - Verified booking

  Despite the issue with the washing machine (owner offered to pay for Laundrette) We all had a great time, thanks for providing alternative parking for the works that took place in the car park. As for the apartment is very clean, well equipped, I always bring key things (sharp Global knife, chopping board ice tray & peeler) although this property doesn’t have a view but just take a step outside patio at sunset that’s a enough for me to come back. For me the added side access made a huge difference for me, as steps becoming challenging due to injury last year. We drove to the beachfront £9 per day. My partner & in-laws went for an evening stroll down to the beach when I was using the swimming pool. The pool cover has to be removed manually to use the pool (key to pool door is provided). Top tip read flat instructions as all information is there that you need to know including pool key & WiFi info. If you want a quiet place to stay near a good clean beach & swimming pool this a must place location in North Devon. Thanks for the Rose wine.

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• Laura - Verified booking

  We have just arrived back after a weeks stay in “Little Lugg” and WOW what can I say it was perfect.

  If you want a location that’s quiet and peaceful with relaxing in mind then this is the place to be. The place is beautiful and exceptionally clean and the little touches made it more special, thank you! We met one of the owners who was lovely and welcomed us and made us feel at home nothing was a problem to ask. We got lost on the way there and Step was quick to help us get back after arriving in town. Hereford town was a lovely place with lovely shops and nice restaurants to eat at. We also costed Ross-on-Wye again absolutely beautiful and a place I’d definitely recommend visiting. Thank you for a lovely stay, we’re back home safe to say things on the relaxing side didn’t last long! We will certainly be back for sure! Laura and Matt Xx

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• Richard - Verified booking

  I had an amazing stay at Little Lugg.

  I cannot recommend highly enough. It was perfect! The property was incredible. It had everything you’d need and was tastefully decorated throughout. The cupcakes and fresh milk were much appreciated welcome treats. I visited Symonds Yat Rock and saw peregrine falcons. I also made trips to Ross-on-Wye, Puzzlewood, Soudley Ponds, Hereford, Ledbury and Worcester. There were lots of nice places to eat within a short drive. Ponte Vecchio, a little family run Italian in Hereford was so good! I also visited the Kilpeck Inn in Kilpeck and The Baiting House in Upper Sapey. After a day out exploring, to return to the large hot tub, the private patio area, and comfy bed were just what was needed. I wish I could have stayed longer!

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