Holiday Apartments in Newquay

Reviews

What our customers say about their holidays

• Hazel - Verified booking

  We paid £787 for 3 nights and expected more for our money.

  The shower room was tiny, the sink was too small for my husband to shave in. The extractor fan ran continually which was very noisy and disrupted our sleep. There was visible mould on the walls in the shower room. The room obviously needs an outside window. The bedroom was dark and depressing and we spent as little time in it as possible. The window in the bedroom opened into the entrance porch and was not an outside window (this was not accurately described in the property details), we were therefore unable to get any fresh air into the bedroom. The bedroom had visible mould growing on the walls and smelt of mildew. the owners were trying to address the problem by placing a dehumidifier in the bedroom which we were asked to keep on at all times apart from at night. The lounge/kitchen was a good size and well stocked, however the kitchen cupboards all smelt of mildew. The whole property was very clean and in a great location. We are frequent travellers and have stayed in many holiday cottages and certainly feel short changed on this one. This is the first time we have ever given negative feedback. We feel a partial refund is appropriate. We felt we paid far too much at £787 for 3 nights.

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• Warren - Verified booking

  Lin communicated really well via email and provided all the necessary details.

  I mentioned it was my wife’s birthday and on arrival we were met with a card, birthday banners, flowers and a bottle of fizz. Lin introduced herself and showed us around the apartment explaining how to use electronic blinds, bi-fold doors and cooker hood. The sofas and bed were super comfy, lots of space for clothes in the bedroom. The view is spot on and the parking space is near the door so it’s easy to move your cases to the apartment as it’s on the ground floor. We had a fantastic stay and would suggest the following, the bedroom could do with blackout blinds as the bedroom gets light very early, ideally a Smart TV as the TV was freeview only so no Netflix, Prime Video etc.., the apartment has a wonderful sized patio but no permanent table and chairs to sit on although the apartment pictures did show a rattan table & chairs. There were lightweight fold up chairs/table available which needed to be packed away after each use, it would be lovely to eat outside and watch the sunset but it’s not ideal on foldaway furniture.

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• Susan - Verified booking

  This cottage is perfect, the outside seating area is pure tranquility especially in the morning listening to the birds.

  The kitchen and lounge area is spacious and extremely welcoming, clean and tidy. On arrival there was a welcome gift of Red Wine and speciality chocolates. The kitchen area was clean and even had tea, coffee etc provided for which we didn’t expect. Tom and Mary had sent us a welcoming text and a contact number if we needed anything at all. The beach is about a 15 minute walk away and is absolutely stunning especially at sunset, I would advise to walk down rather than driving down as the car parks get full very quickly. The local pub The Albion Arms are very friendly, recently they have changed to ordering via the App system which failed on the first night and left people waiting for over an hour, hopefully they have it sorted now. Overall the apartment is in a good location and is perfect for couples to escape to the quite village of Crantock. I would definitely recommend to friends and family and I would 100% stay there again.

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• Fiona - Verified booking

  Great accommodation, however the listing on the Sykes website could have been more comprehensive regarding facilities.

  For example, no washing machine was listed, so we had to ask Lin, the lovely housekeeper if one was available (it was). We also felt it would have been good to have access to either a DVD player or basic catch-up tv (those available on free view) as we had a couple of evenings where the weather wasn’t good and it would have been nice to have been able to watch a movie. Had we known neither would be available, we could have brought our own. It would also have been useful to know from the listing that there is only one parking space available at the flat. Again, the lovely Lin filled us in, but only because I had asked. These are just small niggles that could easily be remedied with small additions to the listing on the website. But otherwise this was a great apartment. Fantastic location, beautiful view. Very comfortable and well equipped. Lin was super and very welcoming. We enjoyed it very much and would recommend it to others.

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• Andrew - Verified booking

  Property was excellent and we had a great stay.

  Everything was very clean and well organized. Sofa and beds were comfy. Plenty of space for us all to function in the kitchen and living area. Lighting was fantastic. The step in the bathroom was a challenge for all. Would be good to include a streaming device eg Amazon firestick, Google chrome or smart tv for families to stream their own services. An extra towel per person for the week would be appreciated. Blackout blinds/shades in bedrooms would help keep the rooms cooler… a shade for the French doors to keep sun out of the eyes at dinner would help too. Thank you for providing a couple washing tablets for the dishwasher and washing machine as well as basics like paper towel and cling film/foil. The croissants, Prosecco, and coffee etc were a very nice addition. Thank you. The views were amazing and the proximity to the playground fantastic. Great to be so walkable into town for dinner, shopping and obviously the beach!

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