North East Holiday Cottages

Reviews

What our customers say about their holidays

• Charlotte and James - Verified booking

  Sykes cottages were great service.

  The cottage we felt to be overpriced for what it was. For a family of 5 with 3 teenage children the bathroom and toilet facilities were vastly inadequate. In the details it offers it as a cottage for 6! The bathroom is tiny, no separate toilet and the fixtures and fittings old and inadequate. Nowhere to hang towels or put toothbrushes. The towels were very small. The cooker is very small for cooking for 6 and very dated. Outside it would’ve been nice to have had cushions for the chairs as they were often wet or damp. A parasol on the outdoor table would’ve been nice too. On the plus side, we were very grateful to have had our shopping taken delivery of and unpacked. Bike storage was excellent. The house keeper was wonderful, very friendly. She kindly offered us a mid week clean and thankfully brought fluffy larger towels and bathrobes for us. This would’ve been nice from the outset, considering they were available. The beds were very comfortable and the bed linen luxurious. It was a great cottage for exploring the local area. The owners have given access to numerous walking trails which was very good. The children could safely explore on foot or bikes without having to negotiate busy roads. It felt very private and very beautiful surroundings.

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• David - Verified booking

  Even the Premier Inn provide hand soap!

  Difficulty of stairs should have been mentioned in description. We had a real performance to guarantee that the toilet seat had been fixed before arrival. Furniture needs updating or replacing, springs coming through king sized mattress and dining chairs. Bedside tables only low boxes. Sofa too wide and low, cushions too soft. Nowhere comfortable to sit. Equipment not working e.g. radio and hoover. Claims to be dog friendly, many notices up prove not so. Items provided such as washing up liquid, loo roll, washing liquid etc.very cheap. No extras such as cling film or foil. Food from previous guests left in cupboard. Only one hand towel per floor and only one tea towel. Overall felt very cheap, which is a shame because it is a beautiful property in a fantastic location. The finishing touches let it down. It felt like the owners were just trying to make as much money as they could out of you. We do appreciate that it is a business, but there was a distinct lack of customer service.

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• David - Verified booking

  Even the Premier Inn provide hand soap!

  Difficulty of stairs should have been mentioned in description. We had a real performance to guarantee that the toilet seat had been fixed before arrival. Furniture needs updating or replacing, springs coming through king sized mattress and dining chairs. Bedside tables only low boxes. Sofa too wide and low, cushions too soft. Nowhere comfortable to sit. Equipment not working e.g. radio and hoover. Claims to be dog friendly, many notices up prove not so. Items provided such as washing up liquid, loo roll, washing liquid etc.very cheap. No extras such as cling film or foil. Food from previous guests left in cupboard. Only one hand towel per floor and only one tea towel. Overall felt very cheap, which is a shame because it is a beautiful property in a fantastic location. The finishing touches let it down. It felt like the owners were just trying to make as much money as they could out of you. We do appreciate that it is a business, but there was a distinct lack of customer service.

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• Victoria - Verified booking

  We had a wonderful week here.

  The cottage are grade 2 listed converted stables so don’t expect a square box with double glazing. Yes it was a tad cold till heating kicked in, yes there are bits that have seen better days but undertaking any work in a listed building is not a quick or simple job. So if you want all mod cons and square edges this may not be for you. If you love rustic charm, character and the most fabulous setting anywhere then don’t hesitate y to book. The owners and Susan the housekeeper were lovely and sorted a couple issues out for us with no fuss or quibble. The woodlands around are great and if you have dogs they will love it. There is also a little resident flock of Guinea Fowl which we have never come across before and they are such charming birds and very quirky. Bellingham is a great village with really really good food and the residents are genuinely nice and friendly. Nothing to not like. ❤️

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• Wendy - Verified booking

  Beautiful property.

  Well maintained and furnished to a high standard. Great location for the town and local attractions. Kitchen very well equipped to cook any meal. Living room is spacious with a lovely dining area and living room area. Small things need looking at. One of the dining room chairs had a collapsed seat cushion and wasn’t really safe to sit on in case it fell through. The grouting in the shower area could do with a good clean. Slightly unsightly. When we stayed it was extremely windy and the bedroom windows albeit double glazed were very noisy, rattled and let a lot of breeze in. Beds are super comfy and more wardrobe and storage space than you can think of which is fabulous. I would recommend to stay here but would hope the small things that need addressing don't become bigger issues that would spoil this lovely property.

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