North East Holiday Cottages

Reviews

What our customers say about their holidays

• Mandy - Verified booking

  This is a lovely holiday home and was perfect for our needs.

  I would recommend to others. The reasons why it suited us are that it was very quiet location in a peaceful setting with walks from the door and lots of short day trips (nothing too taxing for a short break) nearby. The property is really nicely presented, super clean but cosy as well. I think having 2 en-suites both with baths is a great idea, it means each person or couple can both have a bath after a long days walking if they chose to. We particularly enjoyed the conservatory as the weather was unpredictable, so this gave us a place to relax and enjoy the view which was really restful. I know everyone always says 'home from home' but I have never used this to describe a holiday home before even when they have been a really high standard/fantastic, but I have to say the owners have really added a personal touch which did make me feel like I was staying in somebody's home rather than a holiday home, there was every single item you could think of in the kitchen and a really lovely welcome basket, but what was so nice was that it was equipped with nice china and bowls (very cottagey),the dining table was set out nicely on arrival and it looked really attractive and welcoming, loads of tea towels and cleaning stuff, plus waffle robes in the bedrooms, great especially if using the hot tub .. who takes a bathrobe on holiday especially for a short break? and remembers dishwasher tablets? plus water bottles and bathroom toiletries. We had a minor glitch with the hot tub (air in the pump) but it was easily resolved, and the hot tub was perfectly placed in a sheltered spot in the garden to enjoy the view. The summer house is fantastic and we used this to sit and read in the evenings when too cool to sit out but too nice to be inside. We received a text from the owners when we arrived to check we were OK which I appreciated, having a few week earlier stayed in another (expensive) holiday property with another well know holiday home rental company (not Sykes), but then couldn't get a response when we left messages about a problem

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• Joanne - Verified booking

  We’ve had a horrible stay.

  On arrival we were very surprised by the outside and location of it as it’s not as advertised. The photo is showing a rear door which isn’t used as a door at all making out like that’s the entrance in the photos. On entering the property we could see straight away that the house hadn’t been cleaned to a reasonable standard, toilets, bathroom floors and bins were filthy with mud all over, bedrooms and living room were thick of dust and muck even causing us to sneeze all the time and one of our party had an asthma attack! We had to go and buy cleaning products and take the time to clean. Carpets marked and dirty to the point where we wouldn’t let anything on the ground, walls full of dirty marks. No sweeping brush or vacuum. The cellar which is advertised as a games room is what I can only call a hazard with the stairs and smell of damp and not very nice down there at all. Outside there is no area for children and dogs which is a huge surprise when you’re welcome to take 3 dogs and it said in the description there was a patio area. There is a large bench blocking the front door which is just an eyesore and filthy and took up so much room. There was a stuffed crow which was hideous and not in the pictures along with a huge stuffed fish in a glass cabinet on the living room wall! Not a great use of the space at all, the layout of the kitchen was so tight and not being able to eat together or even facing one another was far from what we expected. pictures did not give an accurate expectation of the limited space. The place is not at all suitable for 8 people and 3 dogs. We couldn’t wait to leave!!

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• Mrs Edwards - Verified booking

  This house is an absolutely gorgeous space and was perfect for our family gathering. The location is amazing, the castle and gardens are easily walkable as well as local shops. The living areas are spacious and comfortable, and the decor throughout is immaculate. The house is well equipped and the owner was very responsive and helpful when we had questions. The beds were really comfortable, and the multiple bathrooms makes life easy. Two little issues - The WiFi works brilliantly on the ground floor but gets progressively intermittent as you go up the house. Some Wi-Fi extenders would be helpful. The local 4G works fine though, if you have plenty of data! The childrens bedroom (bunk bed room) bizarrely has a Yale lock on the inside which puts them at risk of locking themselves in - we kept it on the latch but then the door didn’t stay closed. Neither of these issues impacted our stay too much but worth being aware of. We had a great week here and would definitely choose to stay again if we visit Alnwick in the future.

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• Janine - Verified booking

  We had an amazing stay at The Old Smithy for my mams 60th birthday.

  Before arriving the owner called me who was so lovely! She gave me information about the house and the surrounding areas for dog walks, shops ect. The cottage itself was clean, tidy and very spacious. It fit our party of 8 and 2 dogs in quite nicely. We had a lovely welcome gift of wine and chocolates which we were not expecting. It is a 2 minute walk to Morrisons and just a few extra minutes to reach the shops/ pubs. There are a few walks around the area which i wish i had more time to check out but the loaction is perfect. There is a parking space under the arch which you can just say fit 2 cars in, the street was quite full of parked cars but if you find a space parking is all free. Free wifi however, we could not connect so i had to message the owner for the password. She replied immediately to help. All in all, the stay was great. I cannot fault the house or the owner! Would definitley stay again

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• Layla - Verified booking

  Fabulous Cottage with everything you would need and more!

  The owners have thought of every little detail to make your stay the best it can be. Hot tub was fantastic, clean, beautiful and peaceful scenery surrounding for ultimate relaxation. Great walks on your doorstep for shorter easier routes and longer for the hikers out there, the owners have planned routes and maps in leaflets for you also. By far the best place we have stayed and have already recommended to others, if your lucky enough to get booked here your in for a treat! Weather won't be an issue as if you want to hibernate indoors there is more than enough books and games to keep you entertained. Bedrooms are spacious with the comfiest bed we have slept on both with en-suite bath and shower, there was a lovely bag in each cupboard with little extras in also but I will let you check them out, it's the extra little things that make it special sometimes and this place is packed with them!

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