North East Holiday Cottages

Reviews

What our customers say about their holidays

• Kate - Verified booking

  We’ve had a lovely week’s stay in Eden Dale, Framlington.

  The cottage itself is well furnished, plenty of seating and very comfortable beds. It was clean and well cared for. We had everything we needed for the week and it provided a great base to explore the area. We were worried about parking initially but this was no problem, even with 2 cars. One thing to note is that the road is very busy and lorries and farm machinery pass frequently. This wasn’t a problem for us at night and it didn’t affect our sleep. The dog treats and towels mentioned in the info pack were not available (we didn’t need them but worth mentioning as we looked everywhere)! The yard is a great little space and the dogs did wee and poo in it - it would be useful to provide a hose on the outside tap just to wash anything away to prevent smelling (there is a watering can that was full so I used that, but a hose would have given a bit more pressure). Finally, and perhaps the biggest drawback for us is that the property is damp. We holidayed in August and it was a fairly dry week; however our clothes and bedding felt clammy throughout. A small dehumidifier is available and it collected a fair amount of moisture but not enough to prevent the problem.

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• Edward - Verified booking

  The cottage was immaculate inside when we arrived.

  It appeared to have been newly decorated throughout, the beds were very comfortable with high quality linen. It is situated on the main road with the advantage of an excellent pub restaurant immediately opposite as well as a really good café/coffee shop and village store within a short distance. However, there is only a narrow pavement and there is inevitable traffic noise. There is full central heating and a log burning stove but we found the bedrooms became very warm. On our arrival there were no instructions or information sheets at all. This meant we had to find things such as the wi-fi password on the router or the heating controls for ourselves. Much more detail would be very helpful. The kitchen is generally well-equipped but the pans are all large and heavy so need some trial and error on older electric hobs. The oven grill was very weak and strangely there was no grill pan or ovenware other than a large casserole dish. The location is convenient for both the stunning Northumberland coast or inland attractions.

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• Sarah - Verified booking

  Lovely property that was very clean and had great facilities.

  Even more spacious than it looks in pictures. The welcome hamper was also a lovely touch that was appreciated. Parking is on street so could be a bit tricky if more than one car and with a lot of luggage to carry if you can’t get a space directly outside. The only real negative we had was that you have to pay an additional supplement to use the hot tub (this is made clear upon booking) however, upon arrival the hot tub was only 28 degrees and as per the house rules, you can’t use the tub after 9pm. Unfortunately, the temp wasn’t warm enough for use until after 9pm which meant we could only use it for one out of the two days of the stay. Not a huge problem but worth mentioning for others who may be booking for that purpose. It also isn’t well lit around the hot tub which in the winter, when it’s dark by 4pm, isn’t ideal. Overall though, we enjoyed our stay and it’s a great base for exploring places nearby such as Saltburn.

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• Robi - Verified booking

  Wonderful wonderful wonderful What a wonderful place in a great location.

  We loved our stay and as our first Sykes booking we will book again. The welcome pack was a lovely touch also and the house was clean and spotless. Just a few recommendations and also some feedback The garden was quite dirty and furniture had not been cleaned or washed down. Small detail but I spent a few hours cleaning it myself from slugs and the usual things outside. There was a full wheelie bin left in the alleyway and had dirty nappies inside of it. Not sure it’s ever been emptied. The hot tub was amazing however one side of the jets did not work. More frying pans needed for the induction hob A Parking space would have been nice as we had 2 cars and we had to park next to the house rather than in front. Small details again. Other than this an amazing place and really enjoyed it

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• Sandra - Verified booking

  We had a lovely stay at Edendale.

  The owner had left a lovely welcome pack, which was very much appreciated. The beds were comfortable with crisp, clean linen. Clean towels were also provided. The 3/4 for maintenance and cleanliness, related to a constantly dripping kitchen tap and windows that needing cleaning, as did the glass canopy in the back courtyard. Sadly, the ‘kerb appeal’ was lacking as the front entrance needed sweeping and cleaning. We appreciated the property was on a main road, but it’s these details that are relevant we feel. Having said the above, we would certainly rebook the accommodation should we ever visit the area again. It was very convenient for travelling to tourist attractions, and the village had all one needed, i.e butchers, convenience store, bakery and two pubs; both of which served food. S&D

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