Villas In The North West

Reviews

What our customers say about their holidays

• Jacqueline - Verified booking

  This is an honest review of our stay: The lodge is lovely, overlooking onto the small lake, although lodges are quite close together on the lakeside so lack privacy.

  Beds were comfortable. Kitchen was nice and big with useable space, plenty of crockery, utensils etc but only 5 mugs. I recommend plastic glasses be provided for outside drinking (I took my own) Living area nice, comfortable and spacious. Parking for 2 cars. Outdoor sitting area. Had to walk up to the lodge to collect keys then back down to open barrier to allow us to enter. Only one key and fob supplied, we had two cars so asked for an additional fob the following day and this was refused bluntly by the manager at reception (no explanation as to why) so this prevented us from asking anything again. Note - the restaurant is only open Wed-Sun (so check website for accurate information). Spiders! There were cobwebs and spiders inside the living area and on the outside of lodge above external doors/windows (we saw other lodges being cleaned with a brush to get rid of them). The veranda didn’t look like it had been swept so one of our party swept it and brushed the cobwebs from the glass around the veranda inside and outside as the glass was dirty. Could I recommend you put an external light near steps as two of us tripped going up and down. Hot tub is not very private, it also didn’t have a handle to open/close the lid so unfortunately it was only used three times in as it was too heavy/awkward (everywhere we’ve been it’s used at least one a day). Hot tub hours 10:00-22:00 I would have an expected earlier start like 08:00. The hot tub was not maintained once while we were there for chlorine/safety levels (everywhere else we’ve stayed it’s checked daily). TV remotes had batteries missing and in one bedroom the back of remote and one battery was found at the back of lower shelf in cabinet - obviously lack of attention to detail). Toilet paper was found under a bed (was there when we got there as my dog found it). Unfortunately because lack of external cleanliness (lack of attention to detail) non maintenance of hot tub, no external lighting and lack of privacy we won’t be returning to this lodge.

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• Billie-jo - Verified booking

  The location of the property with its proximity to the lake and the private launch site was fantastic.

  The uninterrupted views were spectacular. The reason for only putting a smile for cleanliness, was because there were a few cobwebs in some light shades and we found a dog ball and some kibble under the soda when lifted it to retrieve something we had dropped and had rolled under there. The reason for only a smiley face on the maintenance, is because the headboards on both double beds were loose and banged on the wall throughout the night when ever one of us turned over. The over all lodge was beautiful, the rooms spacious and with very good quality fittings and furniture. The hot tub was a fabulous touch, enjoyed by us all. The open plan living area was great for us to spent time together, but on the other hand having the dividing door to the bedroom area was also great so that we could all have our own space if wanted/needed. It was brilliant for us to be able to take our little dog, and even though the property is pet friendly there was no trace of there ever being a dog in tthere before. There was no smell and no fur anywhere...absolutely fantastic! Would highly recommend this property for those who want a quiet relaxing break away from the rat race.

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• Nicholas - Verified booking

  The barn is furnished to a reasonable standard and is adequately equipped.

  The bedroom a little less spacious but the bed is comfortable. The accommodation is well heated. The upstairs bathroom is well set out, although it was problematic getting hot water to come through. The internet connection is totally unreliable and kept falling out throughout our stay. In 2025 it is expected when renting property to have full reliable internet connection. This impacts on communication and has a negative impact on the holiday as a whole. The TV is also a necessity, the only connection is an Apple TV box, which without an apple subscription is useless. At the very least Freeview should be provided. The TV is only a smart to when connected to the internet, this one needed an Ethernet wired connection, which sadly wasn’t present. There was no wheelie bin or information regarding the disposal of rubbish. A little more information about the facilities in the property would have been helpful, for example, the hob has no visible settings and no manual available, difficult to know high or low heat. There is a manual for the oven. Thank you for the welcome pack, much appreciated.

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• Andrew - Verified booking

  When we arrived Derek and Sue were there to greet us such lovely people.

  The Annex is absolutely stunning, immaculately clean and very modern, the garden and views from the garden are fantastic. We have a little dog Buster and he absolutely loved pottering in the garden he spent more time outside than in. The hospitality we received was second to none from letting us know where to walk with our dog, and even cooking him fresh chicken which he absolutely loved and we were very greatful for, to just checking in to make sure we had everything we needed. Their knowledge of the local and surrounding areas were fantastic and very useful. It’s the perfect place to be lots of nice walks nearby to lovely places a short drive away 30 to 40 minutes away at the most. We were lucky to have lovely weather too. I can’t recommend The Annex enough we will definitely be back it’s perfect. Dawn, Andrew and Buster

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• Catherine - Verified booking

  We have just returned from an amazing stay at Mountain View.

  This is an owner who has ticked every box to make very comfortable, stylish accommodation. Added to that is the apartments unique location. Next to a quaint canal bridge with stunning views across Morecambe Bay to the Lake District. Hest Bank is handy for trips in many directions, while still being a restful, sleepy village. There is a handy pub/restaurant just across the road (it isn't noisy). Walks from the door abound, and the owner has left very useful instructions with maps to find them. The kitchen is particularly well equipped, while still having lots of space for your own consumables. So many holiday houses forget you need at least one cupboard for your porridge etc. The very friendly owner was only a text message away when we had a query. We whole heartedly recommend Mountain View.

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