Hunstanton Holiday Cottages

Reviews

What our customers say about their holidays

• Judith - Verified booking

  Pretty awful.

  Had I known it was semi-detached I would not have booked - I go on holiday to get away from other peoples diy, noise, gaze etc. The sea is visible - just - from parts of the bungalow - after you look past the Indian restaurant opposite - the cooking fumes from which mean opening any of the front windows is not pleasant for most of the day and evening. The litter bin directly opposite the lounge does offer good entertainment in the mornings as the seagulls skilfully get out all the previous evenings take-away remains and see what’s left for them - sadly the rubbish stays in the road. The kitchen facilities are very poor - the fridge is on its last legs keeping things vaguely cool at best - it also tips forward when opened. Very very limited cooking facilities - should be made clear there isn’t a normal cooker or hob. The ‘sofa’ was very poor - a series of cubes that drift apart as soon as you sit on them - my back soon let me know just how poor quality the sofa and bed were. The bungalow is very small - how on earth 6 people would fit in I have no idea - I found the bungalow very cluttered and 8 highly scented reed diffusers in the small space were sickeningly overpowering . The bungalow is a goldfish bowl - wide open to the close gaze of the public from 2 sides and neighbours at the back - there is no privacy at all. Curtains would help in the back bedroom as the streetlight shines straight through the Venetian blinds at night. On arrival - stickers on the doors made clear that the bungalow is ‘under CCTV surveillance’ - why? - surely this is something that should be declared and explained as part of the property details? I have never stayed in a Sykes Cottage under CCTV surveillance before - it was quite a nasty surprise. I wonder if there are cameras inside too? The fact that my movements were being monitored - by I knew not whom or why - along with the very dodgy parking arrangements - not somewhere I would go in the dark - being at the property made me feel very unsafe and uncomfortable indeed. The ‘welcome notes’ made a big thing of what to do in the event of problems with the neighbours and ‘forbid’ you being outside the property between 10pm and 6am - a really dreadful atmosphere to set. I abandoned my stay at this property half way through - such was the level of discomfort I felt just being there. I have awarded one star for the fruit basket and the fact that the bungalow wasn’t dirty - it wasn’t spotless by any means but it was ok. However, the negative aspects far far outweigh anything positive and I would not recommend the property in any way.

  Read more less >

• Jobling Family - Verified booking

  Our mature family of five spent seven lovely days in Porch House in early September 2021, helped by the sunny weather. The house was immaculate on arrival and with a very generous welcome pack. Plenty of room for us all, the bedrooms were clean and nicely decorated, with comfortable beds, and spacious seating in the two reception rooms. It became our home from home immediately. We enjoyed the delightful walled garden and spent a lot of our time there, and we liked the Weber gas grill so much that we ordered one for delivery on our return home! Our elderly mother was in a wheelchair and it was a ten minute trip for us all to the centre of town and a few more minutes to the seafront. Mother took a little time getting used to the steps in the house and garden but managed well. We often went straight down Lower Lincoln Street to the prom in about seven minutes, where there is the delicious and wholesome Salad Bowl cafe, not to be missed; likewise the Northgate Indian restaurant and Chives restaurant in the centre. Supafry fish and chips were very good, but a shame about the sporadic and unreliable opening times. Don't forget the discount coupons in the residence; we forgot ours for Eric's Pizza/Fish n Chips and the Jolly Sailors, twice...! We met the owner Emma on arrival who was most courteous and obviously runs a quality property with attention to detail. We'll be back!

  Read more less >

• Duncan - Verified booking

  Fabulous location.

  Easy reach of all amenities, five minute walk to seafront, pub/restaurant, supermarket and ten minute level walk to town/shops. The fairground was literally on the doorstep but we were never bothered with any noise whatsoever. The accommodation was spotless and very comfortable and well laid out with a separate area with a shared washing machine and chest freezer. The setting is excellent, central but secluded for privacy. The outdoor seating area is great with a suntrap setting. This was a great base for exploring the wee gems of Norfolk and the local area. The owners left us some helpful tips on local eating places and we were never disappointed. The seafront promenade was excellent for walking to town and was clean as a whistle. The local council were out every morning sanitising all benches and hand-railings due to the current Covid-19 situation and gave us great peace of mind in these challenging times, well done Hunstanton Council. This was a great location for a short or extended break and we will certainly recommend it and we would not hesitate to return here. We will certainly recommend Sykes to our friends and family as their team were on the ball from start to finish with regular updates and advice for our holiday, well done, 10 out of 10.

  Read more less >

• Julie - Verified booking

  Lovely oak beamed cottage just a short walk away from the beach, pub (Marstans) and supermarket (Tesco).

  The place is spotlessly clean. Comfortable beds and nice furniture. The dressing table/drawers in the double room should be replaced by a slimline wardrobe like the one in the room with two singles as it's too messy having your clothes hanging around on the hooks. The kitchen is adequately equipped but would have benefited from a fridge with a freezer compartment rather than just a fridge. (I notice from "Alison" a previous reviewer that there was a shared freezer, washing machine and dryer, but I wasn't aware of this during our visit). The tap in the bathroom was almost impossible to switch off so reported this. I should have also reported that the big overhead shower doesn't work and that the vertical drawer next to the fridge is broken (hopefully these will be rectified soon). A note should be left about the fact the floor floods if you don't take the plate off the plug hole! There are some nice touches though... a small supply of tea bags, coffee and sugar when we arrived, along with dish soap, scourer, dish cloth and tea towel. There was also hand soap and air freshner in the bathroom. We enjoyed a very comfortable stay overall and managed to have supper out on the patio two nights of our stay.

  Read more less >

• Colin - Verified booking

  Having used this bungalow last year we had no hesitation booking again for this year.

  Unfortunately things were not as they were last year, site improvements had taken place with decking in the garden however we were faced with the following upon arrival - Half eaten food in fridge, Dirty plates and saucepans, Dirty oven (possibly mold), Dirty air fryer, Mud on floor, Rubbish in rooms, Mis-functioning TV, Dog hairs and smell plus a number of other issues. All these things are not what you'd expect when starting a holiday, I go on holiday to relax, not do the cleaning. The more important and I feel serious concern has to be the owner failing to respond to any attempts to contact them. Phone, text and emails all went unanswered. I even contacted the booking website who were very helpful but also had difficulty in making contact. Upon my return home I emailed the owner with all this information and more together with photo evidence showing what was found, again after a week no responce. The serious question has to be 'what would someone do if a serious situation arose with the property and you were unable to safely continue your stay, who do you contact?' I'm still awaiting a reply!

  Read more less >