Hunstanton Holiday Cottages

Reviews

What our customers say about their holidays

• Judith - Verified booking

  Pretty awful.

  Had I known it was semi-detached I would not have booked - I go on holiday to get away from other peoples diy, noise, gaze etc. The sea is visible - just - from parts of the bungalow - after you look past the Indian restaurant opposite - the cooking fumes from which mean opening any of the front windows is not pleasant for most of the day and evening. The litter bin directly opposite the lounge does offer good entertainment in the mornings as the seagulls skilfully get out all the previous evenings take-away remains and see what’s left for them - sadly the rubbish stays in the road. The kitchen facilities are very poor - the fridge is on its last legs keeping things vaguely cool at best - it also tips forward when opened. Very very limited cooking facilities - should be made clear there isn’t a normal cooker or hob. The ‘sofa’ was very poor - a series of cubes that drift apart as soon as you sit on them - my back soon let me know just how poor quality the sofa and bed were. The bungalow is very small - how on earth 6 people would fit in I have no idea - I found the bungalow very cluttered and 8 highly scented reed diffusers in the small space were sickeningly overpowering . The bungalow is a goldfish bowl - wide open to the close gaze of the public from 2 sides and neighbours at the back - there is no privacy at all. Curtains would help in the back bedroom as the streetlight shines straight through the Venetian blinds at night. On arrival - stickers on the doors made clear that the bungalow is ‘under CCTV surveillance’ - why? - surely this is something that should be declared and explained as part of the property details? I have never stayed in a Sykes Cottage under CCTV surveillance before - it was quite a nasty surprise. I wonder if there are cameras inside too? The fact that my movements were being monitored - by I knew not whom or why - along with the very dodgy parking arrangements - not somewhere I would go in the dark - being at the property made me feel very unsafe and uncomfortable indeed. The ‘welcome notes’ made a big thing of what to do in the event of problems with the neighbours and ‘forbid’ you being outside the property between 10pm and 6am - a really dreadful atmosphere to set. I abandoned my stay at this property half way through - such was the level of discomfort I felt just being there. I have awarded one star for the fruit basket and the fact that the bungalow wasn’t dirty - it wasn’t spotless by any means but it was ok. However, the negative aspects far far outweigh anything positive and I would not recommend the property in any way.

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• Edwina - Verified booking

  We had no WiFi all week, in spite of being mentioned in the comments book.

  On arrival, the bulbs in the ceiling lights in the Living Room had all blown and there were no spares in the cupboard. We were informed on arrival that the toilet seat was broken and would be replaced later that day, but didn’t actually happen until a few days later. On arrival there were several weeds in the courtyard which straightaway gives a wrong impression. On entering the cottage, it was clear to see that it was exceptionally tired and in need of refurbishment. The pictures of the cottage interior on the website bear no resemblance to the actual cottage. This has clearly changed since the photos were uploaded to the website and should be updated to reflect present day. It is such a shame, this cottage could be a wonderful place, if only it was repaired and refurbished as required. The cottage is in a wonderful location, which makes it even more of a shame that we will not be booking again. This review gives us no pleasure but feel that it is only correct that future guests are aware of what it is now and not according to the photos in the website, which was the strength on which we booked it. We consider this review to be fair and reasonable.

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• Julie - Verified booking

  A great little cottage.

  The entrance lane is a little 'down market' (not the owners fault), as is the entrance gate, however, the cottage was immaculate and beautifully presented for us. Don't let the first impressions put you off, and we certainly didn't have any cleaning issues as some past visitors, it was spotless. Great to have our own parking space, free parking is like gold dust we found, even in January. Inside, the cottage is fabulous. Loved the decor and beach/love themed wall art, so homely. Warm (easy to boost the heating), cosy, amazingly well equipped - and the softest towels ever. Sainsbury's is literally over the road, as well as a local greengrocer and a pet shop. So handy for everything. As another reviewer has mentioned, the shower is bijou, but glorious hot water on tap. Our little cockerpoo absolutely loved the wide open beaches to run on and the big soft rug to curl up on after a shower and dry off. Everywhere is dog friendly from shops to pubs, even a smart hotel restaurant. Nice welcome gifts on arrival - thank you Andy and Penny (and Robbie) - and we had a fabulous stay. Our first visit to Norfolk, definitely not our last!

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• Colin - Verified booking

  Having used this bungalow last year we had no hesitation booking again for this year.

  Unfortunately things were not as they were last year, site improvements had taken place with decking in the garden however we were faced with the following upon arrival - Half eaten food in fridge, Dirty plates and saucepans, Dirty oven (possibly mold), Dirty air fryer, Mud on floor, Rubbish in rooms, Mis-functioning TV, Dog hairs and smell plus a number of other issues. All these things are not what you'd expect when starting a holiday, I go on holiday to relax, not do the cleaning. The more important and I feel serious concern has to be the owner failing to respond to any attempts to contact them. Phone, text and emails all went unanswered. I even contacted the booking website who were very helpful but also had difficulty in making contact. Upon my return home I emailed the owner with all this information and more together with photo evidence showing what was found, again after a week no responce. The serious question has to be 'what would someone do if a serious situation arose with the property and you were unable to safely continue your stay, who do you contact?' I'm still awaiting a reply!

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• Rachel - Verified booking

  A quaint holiday home, warm and comfortable.

  Quite a few ornaments about, if going with small children may be worth having a run round and putting them out of reach or in drawers to avoid breakages. Mattress a little uncomfortable as used to memory foam but was able to cope with it for a week, bedding was so soft and warm. Daughter used both bunk beds, she said they were both comfy. Shower had good pressure and temp was brill, I love a hot shower, hubby prefers his cooler, could've spent ages in it, does get quite steamed up, we just opened the sky light to avoid condensation build up. The Towels were so nice and thick, quite a luxury. Lounge was comfy, heating easy to use, looking at getting hive for our home now. Kitchen had everything you could need and the little welcome pack was a lovely touch. We went with a golden retriever, he settled really quickly, his first time away from home, everywhere is dog friendly and he absolutely loved his walks near the cliffs. Really close to shops and beach, we even used just eat and the delivery driver easily found the property. Would definitely return and recommend to others :)

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