School Holidays 2017 Cottages In Bideford

Reviews

What our customers say about their holidays

• Sue - Verified booking

  The review covers two aspects- Sykes and the property.

  1. Sykes. I would not recommend Sykes because the customer service is terrible. Having read the other reviews I am not alone in what I say. You cannot get a response from their phone number, it offers a call back which I am still waiting for 2 months on. The email is not responded to, only the text system and that took a real push back on my part to get any response. I am not sure what has happened to them but they clearly are only in it for the money and not at all for the customer. 2. The property. The property is lovely, and a beautiful location. However the customer service here is patchy. One one level you would think it is lovely, and yet the feel and tone of the information given to you at the property is negative. It feels like they spend far too much time telling you what not to do rather than what you can do. We arrived on a Sunday at 5pm, which is a very late check in. You receive the information by text how to get in literally at 5pm and all of the supermarkets are shut at this time. So we received our little welcome pack on arrival- 4 tea bags, 4 sachets of coffee, a couple of sachets of sugar and no milk, and for some bizarre reason you had to take your own tea towels. I cannot think why a small carton of milk and sugar would be difficult to provide- it was all so measured, and many of the notices in the house were negative in tone. we didn't use the hot tub but would have been put off by all of the instructions- about 9 pages. It is such a shame as they have a lovely property in a beautiful setting and a few little changes would make a massive difference in making you actually feel welcome at the property.

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• Natalie - Verified booking

  Long Linney is a lovely cottage, extremely spacious, comfortable and well equipped.

  Beautiful living room, super views and of course the hot tub is a real bonus. Our main issue was that the description states the property is suitable for those with limited mobility, ground floor bedroom, bathroom etc...which was the reason I booked, as my partner is a wheelchair user. Unfortunately, nowhere in the description did it state that there are actually several internal steps which made it an extremely difficult and at times, tiring for him. I feel that this needs to be included in the description. As another guest suggested, larger towels are needed (we had to buy bath sheets from b&m down the road) as the ones provided are small, and there are no spares for the hot tub...maybe suggest guests bring their own for the hot tub, if it's not possible to provide them? Overall we enjoyed our stay, and the owners were quick to secure the gate so our little escape artist dog couldn't squeeze through the gaps, which was appreciated!! I would recommend, but I do think the description needs amending.

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• Ann - Verified booking

  What a beautiful cottage!

  We have just returned from spending a week in this stunning cottage, the views are beautiful, facilities fantastic. Everything that you need for a home from home. Even a dishwasher! The area is stunning, in the countryside with a short drive to some absolutely beautiful beaches. We took our two mini daschunds and most of the beaches are dog friendly which is fabulous! Lots of little villages with plenty of places to eat and pick up gifts. Long Linney is definitely somewhere we would stay again, even though it’s on a working farm not once did we feel intrusive. We spent every night in the hot tub and it felt very private. Beautiful gardens for the dogs to run in, a bbq and hot tub. Did I mention the hot tub??! All in all a lovely place to stay and we would definitely recommend it!

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• Elaine - Verified booking

  What a beauiful holiday and staying at Long Linney was absolutley First class.

  I have a disabled wife with moving difficulties but found this property perfect for her and my two little shih tzys thought they were in heaven. There is lots of space around this propert and plenty of car space area. The kitchen had everything you would ever use to make and cook meals. The hot tub was first class clean and very warm ready to use. The main bedroom is very spacious with a very large bed with ensuite bathroom. Any problems if any would be sorted out very quickly by the hosts Kim and Rob. Very nice people to talk too. I can recommend this property to anyone thinking of Long Linney. A big thankyou to Kim and Rob.

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• Daniel - Verified booking

  We stayed from the 8th of April until the 15th.

  The owners' Rob and Kim couldn't have been more helpful. On our arrival everything was ready. There was a treat for the dog including a roll of dog poo bags, we'd brought our own, but this was a nice touch. A pint of milk and some biscuits were left for us too. The cottage was clean and there was ample cooking equipment to use. The garden with several seating areas was a nice addition. The hot tub was hot and ready for us to use on the evening of arrival. We were also lucky to have a field full of the owners' sheep and their lambs in the field during our stay too. We would highly recommend this cottage to everyone.

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