School Holidays 2017 Cottages In Kent

Reviews

What our customers say about their holidays

• Lucy - Verified booking

  We had a roof over our head and a flushing toilet The property was damp and smelled damp. Bedding and towels and toilet paper were damp and clothes were too by the time we left. There was 1/3 of a loo roll and no hand soap in the bathroom and no spares. There was no hot water or heating when we arrived and the door to access the property was round the back (not using the front door) so we had difficulty accessing with a pram. We rang the emergency contact line twice and were sent to voicemail. Someone only got back to us at 0230am with a text asking if we got in ok. 5.5hrs later! No one contacted us about the hot water or heating until the morning when I again emailed. We were promised a maintenance engineer that didn’t show up. The stairs were very steep and back access narrow and gravelly, not suitable for a newborn and whilst advertised as being a short walk to high street and beach nothing was mentioned about the very steep hill and stairs which were difficult to navigate with a pram. The kitchen utensils, table and cutlery were not clean either. The instructions did not detail information about the boiler which was switched off and the plug was in another room which we found by chance the next day so we managed to have hot water on the second day. The waste instructions said to use a blue bin for recycling ( wasn’t one) and to use the bins outside for general waste (very unclear which bin) and the access instructions had a picture of the front door with no information about the keys being for the back door accessed by a shared gate between the properties. All in all a pretty shocking stay and we felt we’d have had a more comfortable experience paying £25 for a campsite pitch rather than £400 for this which was an option for the festival we were going to. So disappointed and feeling ripped off.

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• Nina - Verified booking

  What a wonderful stay we had at The Old Dairy.

  The house is beautiful and contains everything you could need for a week away from home. We stayed over New Years and were delighted to find it all decorated for Christmas, tree and all!! What a fabulous surprise. The downstairs living area was so spacious and inviting, the kids had plenty of room to play and a separate snug meant when our family visited we could have a relaxed conversation in comfort. The kitchen had everything we needed and was very clean. The extra fridge was an added bonus and much appreciated. The beds were all very comfortable and the rooms large. The bathrooms were modern and the shower ginormous and inviting. You could tell that a lot of time, effort and love has gone into making this holiday house feel like a home. All appliances, linen and furnishings were all high end and great quality. A lot of thought has gone into all the added little touches. The owner Kate was such a lovely lady and all too happy to help when we needed a little assistance, otherwise she left us on our own to enjoy our break. Plenty of parking, we had 3 cars, and surrounded by beautiful countryside and walks in all directions. We would recommend this house to everyone, we had a fantastic stay.

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• Dr - Verified booking

  Lage: eigentlich hübsch, wenn auch die Aussicht verbaut ist durch die Häuser gegenüber. Schlüssel gut versteckt, nach einigem Suchen doch gefunden Parkplätze? keine Chance: es liegt an einer super schmalen Gasse, die nächsten öffentlichen Stellplätze sind ggf (wenn frei) > 100m weg, Parken vor dem Haus zum Auspacken unmöglich, durch die Strasse jagende Autos und Motorräder -auch nachts- ohne Ende: laut und gefährlich! Ansonsten: klein und eng, supersteile Treppe (typisch britisch) mit unterschiedlich hohen Stufen. Das Schlimmste aber: ekelig dreckig!, Es hatte offenbar keine Grundreinigung stattgefunden, benutztes Geschirr in der Spüle, Dreck überall - selbst in der Toilettte - widerlich. Die Betten waren nicht bezogen, das mussten wir selbst erledigen. Dafür war es mit weitem Abstand die TEUERSTE Übernachtung auf unserem UK Trip in diesem Jahr. Service von hostandstay.com?: nicht vorhanden - man wird einfach wegignoriert. Sorry, we hear you - und das wars. Keinerlei Hilfe oder Antwort oder gar Kompensation

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• Edward - Verified booking

  The cottage is in the most perfect location by the Weir (naturally!

  ) so we saw an abundance of ducks and moorhens. The garden is large and beautifully planted and fully secure for our dog to roam free. The front garden has a magnificent weeping willow. The house itself is compact but very comfortable, the shower room is modern and the shower is hot and powerful. The whole of the upstairs is the bedroom, which is decorated well and has a very comfy bed. The toiletries supplied are plentiful and from the fabulously luxurious Noble Isle range. The welcome pack of snacks, biscuits, soft drinks and a pint of milk (for a welcome cup of tea on arrival) was much appreciated..(with a few teabags and coffee sachets supplied in the kitchen cupboard too). We had the most glorious week of sunshine and have taken so many sunrise and sunset we could publish a book! Castle staff throughout were extremely friendly and utterly professional. We have already booked the same week next year and were very sad to leave.

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• Adam - Verified booking

  The place was nice and cosy.

  I think privacy was my issue. There was a lack of it. I stayed 4 nights with my partner and we arrived late the first night, the next morning l felt the owner was trying to make himself visible to say hello which wasn’t necessary. And they also took note that we arrived late the night before..not sure why it mattered to him. They also have their children’s/grandchildren roaming the garden and they have a bench right next to the snug where they sit which again is a lack of privacy because they would sometimes sit there when they know we’re staying there. The driveway is stone but where you are designated to park there is an awful lot of stones and sometimes your cars tyres would sink and it may be slow getting out of the stones. And it’s the only place on the driveway with too many stones. A lot of insects too you will wake up with a few spiders on the walls and ceilings. If the privacy was greater I would recommend it.

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