South West Holiday Cottages

Reviews

What our customers say about their holidays

• Amanda - Verified booking

  Nice big property with amenities.

  Everything we needed, including lovely linen and towels. I was very glad to see these are now provided. Good location and nice to have a garden. Parking difficult on driveway due to raised kerb and driveway ledge - when we tried to park on this to keep the cul-de-sac clear, the car grounded on the driveway and so had to park on the road. Neighbours were very understanding and accepting thankfully. There is confusion with regard to information for this property - Sykes Cottages give different details to the John Bray holiday let company, who also appear to look after the property e.g. whether there is linen/ towels available and the time of departure on the final day i.e. Sykes state 9.30am and information in the Cottage from Bray states 9.00am. Information needs to be made consistent to avoid worry and confusion; I was worried the time prior to our holiday and journey down as to whether we would arrive and there would be no linen provided due to the confused information. We would also comment that we had felt the Sykes 9.30 departure was early and so even more suprised to see the Bray information stating a 9.00am departure. This is a very early departure for the final day; we rent holiday accommodation frequently and the departure time is usually a far more reasonable 10.00am. The information states this is to meet Covid regulations, but we do feel this is no longer a valid reasoning. Pre-covid procedures for cleaning should have been at a standard where a 10.00 am departure and 4.00pm arrival is adequate time for property preparation.

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• Amanda - Verified booking

  Nice big property with amenities.

  Everything we needed, including lovely linen and towels. I was very glad to see these are now provided. Good location and nice to have a garden. Parking difficult on driveway due to raised kerb and driveway ledge - when we tried to park on this to keep the cul-de-sac clear, the car grounded on the driveway and so had to park on the road. Neighbours were very understanding and accepting thankfully. There is confusion with regard to information for this property - Sykes Cottages give different details to the John Bray holiday let company, who also appear to look after the property e.g. whether there is linen/ towels available and the time of departure on the final day i.e. Sykes state 9.30am and information in the Cottage from Bray states 9.00am. Information needs to be made consistent to avoid worry and confusion; I was worried the time prior to our holiday and journey down as to whether we would arrive and there would be no linen provided due to the confused information. We would also comment that we had felt the Sykes 9.30 departure was early and so even more suprised to see the Bray information stating a 9.00am departure. This is a very early departure for the final day; we rent holiday accommodation frequently and the departure time is usually a far more reasonable 10.00am. The information states this is to meet Covid regulations, but we do feel this is no longer a valid reasoning. Pre-covid procedures for cleaning should have been at a standard where a 10.00 am departure and 4.00pm arrival is adequate time for property preparation.

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• Sarah - Verified booking

  We were extremely disappointed when we arrived at the property, it was filthy.

  There were old cobwebs all around the doorframe and key safe, upon entering the property we were greeted with a musty smell and we were disgusted to find trodden in crisps still in the carpet of the twin bedroom, dust in the kitchen and chewing gum stuck on the bunk beds. After spending an hour cleaning it, we were able to unpack and settle in. This is when we discovered the broken shower. The property is advertised as having a shower over the bath, however this is a shower head attached to the tap, with a broken holder. You are not able to stand to take a shower or use it due to it being broken. The property is in some dire neeed of modernization and general upkeep. The kitchen does however have a good stock of equipment and the washing machine is very handy. After reporting these issues to Sykes, I was called by an agent who offered to send a cleaner which would have been useless as I had already cleaned up the mess. I was also asked if I would have been happy for the shower to be fixed to which we agreed, however this did not materialize due to waiting for a part. This problem could have easily been fixed by a trip to Screwfix!! The location of this property is it's saving grace. It is a short walk down into Port Isaac and is a good base for exploring the surrounding area.

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• Alexandra S. - Verified booking

  The location of Linhay Cottage was beautiful. Many lovely places to visit near by. The walk into Withypool along the river directly from the property is very picturesque, as was the walk to Tarr Steps (a longer walk, quite steep in parts but well worth the effort). The cottage was very warm and cosy.... The location of Linhay Cottage was beautiful. Many lovely places to visit near by. The walk into Withypool along the river directly from the property is very picturesque, as was the walk to Tarr Steps (a longer walk, quite steep in parts but well worth the effort). The cottage was very warm and cosy with stunning views, very quiet and private too. The beds and linen were super comfortable. We were very grateful to the host for accommodating us at very short notice, and the phone call to confirm our booking and touch base from the host was appreciated, thank you. This is our third time of booking with Best of Exmoor. They have a great selection of properties in the Exmoor area and the booking process is always super quick and easy.

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• Claire - Verified booking

  The property suited our requirements perfectly.

  We were on holiday with family to celebrate my husband’s 60th birthday. The lounge felt cosy, especially with the log burner in use, but also offered plenty of space for everyone. The kitchen diner was lovely. Often whoever was cooking was joined by everyone else sat round the table chatting and enjoying the bright space. The bedrooms were comfortable and all had plenty of storage. The garage, accessed from the utility, was brilliant as it allowed us to get our 5 month old granddaughter in and out of her car seat in the dry! Having one car in the garage also created more space for our other car to park in front of the property. We had a wonderful week and thoroughly enjoyed staying at Fisherbridge cottage. It’s one of the best places my husband and I have stayed in and we’ve been renting Sykes properties for several years. The location was great for visiting Weymouth and Dorchester. A special mention for the garden centre at Poundbury which looks amazing with all their Christmas displays. Definitely worth a visit.

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