Stroud Holiday Cottages

Reviews

What our customers say about their holidays

• Jaime - Verified booking

  A very cold and unfortunately smelly stay at the Garden cottage.

  On arriving at the pretty Garden Cottage, there were problems with the drainage which meant that on using the bathroom it meant that the entire cottage filled with the smell of drains. Then on trying to leave the cottage the front door wouldn’t lock. Thankfully a man from the pub fixed the door for us by moving the lock. We were told not to use the heating as it was set by the owners and if we did change it, they would just revert the changes which meant there was no heating in the cottage for the afternoons which meant it was very cold. We were told to use the fire instead but this did not warm the entire cottage so our baby was colder sleeping upstairs. Throughout our stay we also had issues with with the dishwasher that didn’t work as it left marks on anything put in it. The man from the pub put salt in but it still left things dirty. We then had to use the kitchen sink but it blocked when you used it causing the kitchen to smell. Again a man from the pub helped out but this didn’t solve the problem and the sinks blocked several times and according to the man that fixed it there was a significant blockage in the pipes. We did note the problems with the pub but they couldn’t contact the owners while we were there. We did also contact Sykes and we were offered a free night stay in the pub but we live so far away that this isn’t an option with a baby for one night. No other help or compensation was offered by the owners. A real shame as the cottage is pretty and in a lovely location but we definitely would not stay again as it was stressful having to sort out the problems with the cottage and be very cold during the Winter period.

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• Christopher - Verified booking

  The following was noted in the guest book on departure.

  Missing, ambiguous, inaccurate, property descriptions. "off road" parking is not dedicated to property is in pub car park. EV charging is not dedicated to property it is a hotel owned facility. Rear courtyard has no sun lounger or bbq and is in near permanent shade (ps we saw a rat) Front garden is not secure for dog, no outdoor seating, needs drain cover. Odour in front room may be from floor mat we needed to spray No mention in description of adjoining and roof space hotel rooms above (noise issue). Fridge is only a larder fridge - freezer compartment would be nice to have. Impossible to clean properly before departure no mop no bucket no floor cloth useless broom useless vacuum cleaner. The bedroom is excellent comfortable and well furnished, bathroom also brilliant. WIFI and TV worked well. We did not mention that the downstairs windows are very insecure one hinge at least was completely detached also the back door sticks badly Breaker on the fridge circuit tripped late in stay and could not be reset - hotel were informed. On a more positive note we loved the area and the places we visited with dog in tow. Hotel staff were very helpful and we liked our evening meals. Main reason for this report is this is our second booking with Sykes, the first property was exactly as described down to the finest detail. This second clearly was not should we learn from this we should not trust Sykes again?

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• Beth - Verified booking

  We had a fantastic break away at the stables, the cottage was really well equipped and very cosy with the log burner.

  We could see the cobwebs mentioned in previous reviews but the ceilings are so high up it was not an issue, otherwise we found the cottage to be clean and tidy. We were concerned about how secure garden area was for keeping the dog from roaming but we had no issue’s with this, our Great Dane stayed safely in the garden although we did keep a constant eye on him as he would have been able to get over the fence/gate with a jump but he is a very large dog! Minor point, the battery is low in the kitchen scales so will need replacing soon and couldn’t find a wash basket to transport wet clothes from washing machine to clothes rack. The location is perfect for seeing lots of attractions in both England and Wales, plus we liked the proximity to an A road (couple minutes drive) so you get the peace and quiet of the rural area without the stress of lengthy narrow rural roads. Overall we had a wonderful stay, I would have loved to stay longer and the welcome processco was a lovely touch as it was our anniversary too. Thanks for a lovely holiday.

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• Marianne - Verified booking

  We enjoyed our stay but would have appreciated it if the heated towel rail in the bathroom had worked as there was no ventilation in the bathroom and the towels did not easily dry.

  None of the electric wall heaters worked either and it was quite cold at times as the weather was unusually cold, wet and windy for July. The overall cleanliness of the property was okay but some of the crockery and cutlery needed washing before use and clean towels halfway through the week would be good. The bed in the second bedroom was not very comfortable and it would be better if there were proper twin beds which could suit the needs of couples, friends or children more specifically. However, the property was well designed and spacious, it was in a good location for trips to Slimbridge wetlands centre, Gloucester, Cirencester, and Berkeley Castle, we also visited the Cotswold wildlife park in Burford which is well worth a visit and has beautiful gardens and lots of animals and birds to see. There are large supermarkets like Lidl, Sainsburys and Tesco in Dursley a 15 minute drive away.

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• Paul - Verified booking

  A beautiful old house in a small village.

  We got to feel what it would be like if we owned some kind of small stately home. We had plenty of space, The kitchen was big enough to dine in most evenings and the dining room made a great table for playing games in the evening and my teenage son loved pretty much having an entire floor to himself. The living room was lovely and we could also relax in the evenings there. Facilities were great, although the only shower is up in the very top floor. I know some folks have complained about cobwebs and such and yes the it isn't spotless, but honestly if you want that kind of thing, stay in a hotel. If you want character and an old English house then this is the place for you. There are plenty of things to do all within about 30 minutes drive. If I wanted to return to the area to stay I would have no qualms about staying here again.

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