Cirencester Holiday Cottages

Reviews

What our customers say about their holidays

• Peter - Verified booking

  A wonderful family three days was spent by us at Arlington Mill.

  (There were ten of us). It is an amazing building and is just right for a large family group. There is so much space that everyone was satisfied with their own en suite accommodation. We ate in on two nights, preparing huge banquets in the massive and well-equipped kitchen (two freezers and two fridges!). The Catherine Wheel Inn is a stone's throw up the road and did us proud on one evening. This mill is an amazing place and there is so much to see in the village and surrounding area. It is a delightful part of the Cotswolds. Just one or two minor gripes. When using previous rented accommodation we have usually had a TV set in the bedrooms. Arlington Mill does not, though we were probably too tired to bother, anyway! The TV in the lounge appears only to receive programmes via Sky as Freeview failed to pick up any signal. The soundbar failed to switch on and is very precariously attached to the set. I am familiar with the model and it seemed to be inverted? We tried everything to get it into action, but it seemed dead. We brought DVD's with us for the grandchildren but were unable to use them as the player was not connected to the set and the leads appeared to be missing. The heating system is quite complex and not to be messed with! The timer appeared to be incorrectly set though we were frightened to fiddle with it and left it well alone! In leaving it as it was the heating seemed to come on very late in the evening and hardly at all in the morning when we were getting up. The master bedroom, however, was always warm. As a result, we had to purchase heaps of logs and used the very efficient log burner to heat the dinning and associated lounge area where we spent most of our time. These are only minor gripes about a holiday let which is second to none. It certainly has the 'wow factor' and is well worth the money. Congratulations to the owners who have done a great restoration job on what is a wonderful old building of some significance.

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• Stephen - Verified booking

  We had booked a week, but left after 4 nights as we had 2 days when the Hot water wouldn’t work.

  Coming back wet and cold from a cycle ride to no hot water was the final straw. The property is owner-run so Sykes only take bookings and are not liable, the owner by his own admission said it ‘probably needs a service!’. He takes no responsibility for the shortcomings and refused to pay any compensation. The best he offered was “You can walk across in the rain to another outbuilding and shower there!” Definitely not what we paid for. The building is a ‘prefab’ , glass all along the front , no opening windows in the bedroom, lounge or kitchen. Bit of a goldfish bowl as walkers on the road can look in, stuffy at night as only option was to leave door completely open and then the local dog walks in. The outlying property ‘walks’ have a neglected air about them as well as being a Scrapyard of old vans and tractors, broken machinery and glass. The ‘tennis court ‘ needs a good clear up - extension leads to the ‘Box’ running across it. Also the trainline passes 100 yards away, not mentioned in the information. The outside ‘Bar’ is a derelict shed and the ‘Swimming lake’ is a pond! It has potential to be a lot better but needs more investment and maintenance to bring it up to standard.

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• Cathy - Verified booking

  Quiet and peaceful.

  The bed is very comfortable. There were some nice welcoming touches for our dog. The TV is very large! We enjoyed our stay but felt frustrated by a few things which stopped it being five stars. The extract fan above the cooker doesn't work and the induction hob worked erratically. The kettle looked unused and when we tried it, it tripped the fuse each time we did so. We ended up heating water in the microwave or in a pan. There were two wine glasses, one of which was yellow plastic; it shouldn't be difficult to have a couple of matching glasses! Ditto there only being one large bath towel between the two of us - plenty of medium ones. The bathroom and shower were great. The heating was noisy and we had to turn it off overnight in the bedroom which made it very cold. This would only be an issue in winter, we did arrive on a very cold night, it was absolutely fine whilst we were awake and it was quite comfortable then. I did try and contact the owner about the kettle but on checking the morning we left I had had a fat finger moment and sent it to the wrong number! I think if the kitchen issues were sorted the cottage would have been five star

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• Richard - Verified booking

  We experienced problems with water pressure.

  .when we turned on taps the noise was tremendous..and lasted almost length of shower..pressure needs to be sorted..plus more lights needed at this time of year..I have owned a Cotswold cottage so the charm of them is a bonus, but not in the winter when especially in the bedroom I used a torch to check floor space ! Courtesy light did not work properly,so again torch necessary to get to car..however bed was comfy, but bed linen left a lot to be desired, just a quick iron would have been beneficial! We were however grateful to have been left an extra duvet..as it was chilly..the ac units, we’re fine but , your feet froze whilst top half was toasty !l Lovely gesture of treats, blanket, etc for our third family member, she was delighted, especially as we were all on one level, and we could hear her snoring all night

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• Joanne - Verified booking

  Could be a lovely little cottage with a bit more care.

  I note from other reviews that the extractor fan wasn't working - well it still isn't 6 months later. Kitchen tap spurts water from where it connects to the sink on both hot and cold. The property has too many air freshners which we had to turn off for fear of being choked to death. The outdoor space cannot be referred to as a courtyard - it is an extension of the parking area. No welcome pack beyond tea, coffee etc. The milk sachets left for us (in June 2024) had an expiry date of 24 February 2024! We were due to come back here in February 2025 but have now cancelled, despite losing our deposit as it's impossible to discuss any issues with Sykes. The heating system is blow air from above which would not be suitable for sleeping with - another factor in cancelling a winter break here.

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