Holiday Apartments in Suffolk Coastal District

Reviews

What our customers say about their holidays

• John - Verified booking

  On arrival the first thing I didn't like was the parking space, it was very tight.

  We entered through the back gate and this was our first clue, the latch was broken so if the wind got up it would bang all night. The yard we entered was unclean with rusty old steps going up and a rusty metal plate on the wall. We retrieved our key from the dirty key safe and entered the kitchen, our spirits raised a little as this was a spacious area and looked not too bad but there was a strong musty smell that wasn't nice. There was no welcome pack of any sort. As we explored the kitchen we found the freezer to be full of food with no room for anything we may have wanted to put in it. We then went to the living room at the front of the property and again there was the musty smell with the furniture covered with old musty blankets and certainly not where we could spend our evenings. At the back of the property was the bedroom which was like a cave ! There was only the overhead light, which had a low voltage bulb, with no bedside lamps. The pictures on the Web site showed 3 or 4 lamps in the room which I liked as I enjoy reading before I go to sleep, but they were non-existent. Finally there was the bathroom. This may well be the worst room of all. It was dark, damp and had mould on the shower curtains, horrible. This was the final straw for us, we phoned Sykes and told them we would not be staying. Due to health problems in the family this was my first holiday for two years so the last thing I wanted to do was leave but there was no way I was staying there. In fairness to the owner we were given a refund a week later. If the property had lived up to the advertising, without the smell, it would have been good, it looks as though it needs some TLC

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• Sharon - Verified booking

  Beautifully renovated property, lovely kitchen space, great heritage colours, superb location.

  Great books. Had a few issues though, drain outside bathroom overflowed into back yard which we had to clear out, perhaps needs mesh cover to prevent leaf debris etc. Water temp. setting o.k for shower (not steaming hot but acceptable), but bath temp. no good, used once but luke-warm. Disappointing as beautiful bathroom. Back yard could do with sweep. T.V reception for BBC no good, got for about 30 mins in whole week! Is booster needed/possible? DVD player would be good offering if better tv reception not possible. Used radio a lot! General other feedback .... lounge furniture looks nice but not very comfortable and some cushions/pouffe a bit faded and tired. Difficult at night on arrival to find parking area, a number on the wall and gate would be really helpful at the end of a long journey! Went round block several times. In the property more door hooks would be good or perhaps a coat-stand, only 2 hooks on back of bathroom door. Bathroom supplies hadn't been replenished. Despite above feedback, we still enjoyed the property very much and exploring the area.

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• Mrs Clare Gould - Verified booking

  Couple of things to feedback: TV would only pick up BBC channels (none of the other main 4). The fire extinguisher was out of date which important for a second floor flat. There were no recycling details - we know you have to recycle glass at the recycle points in Aldeburgh (having stayed elsewhere before) but the bin store was full of glass which needed recycling. There were very few mats for cups/plates - there was a note saying to use mats but there were hardly any. The flat was clean overall (bedding and bathroom) but there were things like crumbs still on the floor by the table and on the table from the previous people.There was no maintenance or feedback book - which would have been useful to leave this feedback in. Overall we really enjoyed our stay and the above did not detract from our stay and we would definitely book Aldeburgh Sawn again due to the location and view.

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• Rev Key - Verified booking

  What a wonderful place to stay for a complete rest! The comfort, care and thoughtfulness provided in Garden View by the owners for guests is outstanding. The property is very airy, light and well equipped. We really appreciated the welcome tray with homemade preserves and fresh eggs, tea and coffee. How wonderful also, to be allowed to walk around the extensive gardens of their home, which we loved as gardeners. Parham is a quiet hamlet, but ideally placed to use as a base. We enjoyed the local walks Sue mentioned and our visit to the local garden centre for a lovely coffee and scones, not to mention the well stocked nursery. Brochures galore of Suffolk destinations were on hand to browse. The spiral staircase was not an issue and car parking excellent. We would love to visit again.

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• Gillian - Verified booking

  My first time at this place, great to have a parking space.

  Agree with other comments, the gate entrance area is shabby and requires some TLC. The gate catch is broken and has to be wedged shut with a stone. Flat spacious, lovely view of the sea too. Bed comfy and lounge lovely I have stayed in Aldeburgh 3 times a year for the last 15 years so am lucky to have many friends here. Like to try different accomodation, a few niggly things. There was a tack/ nail protruding in the wood floor from the kitchen to the lounge. The handle of the integral dishwasher was loose and came out every time you opened the door. A suggestion would be an electric "woodburner" fire in the gorgeous fireplace as a focal point. Would I stay here again?. YES.

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