Holiday Apartments in Suffolk

Reviews

What our customers say about their holidays

• Mr Marshall - Verified booking

  This property saved our annual family holiday. We had our booked property cancelled a day before travelling so needed somewhere to stay in the Lowestoft area. We definitely got lucky with this choice. We rented the main house and basement apartment for a multigenerational family group of 15. Both properties were spotless, well equipped and incredibly comfortable. The first floor front lounge had incredible views out to sea, as did several of the bedrooms. The kitchen/ dining room became the hub of our stay- the kitchen was well equipped to cope with cooking for a large group. Bedrooms were all very comfortable and much sleep was had, despite the short lived dawn chorus from the seagulls in the area. Location of the property is great. Easy access to the south beach, or a stroll along the prom to the harbour and beyond. The cafe opposite serves good lunchtime food and the putting green next to that was well used by our group. From this base you have easy access (although not quick access- nothing seems to move quickly around this part of the country) to Southwold, Framlingham and other great Suffolk locations to the south, or the Broads or Norwich to the north. Plenty of good pubs outside the town make finding somewhere to eat easy. This is a great place to stay for large gatherings.

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• Adrian - Verified booking

  Disappointed in the detail!

  We've stayed here several times before, and always enjoyed our stay, but this time noted a few frays at the edges. - the entertainment info states the presence of a Firestick to allow streaming of programmes via the TV. No Firestick was obvious, so no possibility of streaming. Eventually discovered it by accident behind a box of tea bags on the top shelf of the kitchen wall cupboard! Plugged it in, but couldn't get it to work. - the toilet flush in the bathroom only worked intermittently (water dribbling constantly into the pan, presumably the valve needs sorting), so couldn't be trusted to flush. - the extractor fan in the bathroom didn't work, so the room tended to get steamed up. - the radiators in the bathroom and ensuite both need bleeding, as the top half was permanently cold. - dust obvious along the top of the bedhead, so a bit more attention to cleaning more thoroughly needed. We didn't bother to report these at the time, as we were only there for a few days, and it's a pity really, because it takes the edge of what is a delightful and well-appointed duplex. It hasn't put us off considering a return to Seal Cove, but you need to be aware that when you're paying for a top end stay, it's the details that make all the difference

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• Mr Mier - Verified booking

  Very highly recommended. We took over both the house and flat for a mixed family party of a dozen at the end of July and it was absolutely ideal. A fine house with well-maintained public gardens in front followed by a wide car-free promenade and an excellent sandy, clean and supervised beach. We used the public tennis courts which are only seven minutes walk away. The house was spotlessly clean and very well-equipped with kitchen and dining utensils together with a utility room with washing machine. Beds very comfortable. There are two sitting rooms on the first floor which we hardly used as the weather was so good. At the back is a patio and small, but pleasant and useful garden with three dedicated parking places behind (and free on-street parking at the front if you are lucky, which I was). The stairs might be a challenge to a less-able person - this is a mid 19th century house with high ceilings. Kirkley is definitely the best part of Lowestoft and behind the house is a very useful small High Street with shops selling everything you might need in a hurry. The composer, Benjamin Britten, was born in a house a few doors up the hill. The owners communicate very helpfully and unobtrusively.

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• Neil - Verified booking

  I'd like to give the apartment a better rating but honestly 3 stars is as high as I can go.

  The flat is comfortable and quite well equipped and is in a very good location. However there are a number of drawbacks with the property. We laughed at the roof terrace which is described in the listing as "stunning" which implies quite a lot but this "stunning roof terrace had not been cleaned recently and was covered in bird droppings - its "stunning" view was of window and brick walls! Parking for a second car is a real problem - "available roadside parking" was hard to find and we had to keep moving ours due to a four hour limit on road parking. Sykes did not reply to my email about the fact that the Kings Head pub which is one of the landmarks used for finding the flat closed 11 years ago and is now a solicitors! I'm surprised Sykes weren't more responsive as I would have thought they would want to keep their customers onside in what is a very crowded holiday lets market place By the way if you are an arachnophobe do not book Seal Cove as there were many very large spiders about the place - mainly in all corners of the high ceiling in the living room.

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• Adrian - Verified booking

  Delightful property (we've stayed here before) badly let down by very poor customer service.

  Advertised as having Wifi (important to me, as I needed to complete some work on-line), but Wifi not working when we arrived (booked to stay 8th - 12th May). We had not been advised of this problem, so had to contact Admin, & was told the router had developed a fault the previous day (Bank Holiday w/e) and we'd been sent an email advising this (we never received one!), but a new router should arrive next day (Tues) or Wed at the latest. Received an email on Tuesday to say there was a "delay in transit" & the router should be installed by Wed or Thurs at the latest. No further comms from Sykes, router still not appeared by the time we left on Friday! I can't understand why a router could not have been sourced within a day or so (I could have got one myself from Amazon with next day delivery), and there can be no excuse for lack of information from the management team. All in all, a very poor experience from property management, which caused significant inconvenience and marred our stay.

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