Holiday Cottages in the South East with a Swimming Pool

Reviews

What our customers say about their holidays

• Owen - Verified booking

  It was a last minute booking after a recent family bereavement, so generally, we were happy with the booking.

  However, there were a number of things we felt were in desperate need of modernisation. First of all, the bathrooms. The showers were particularly bad, the one in the bathroom upstairs didn't even attach to the wall, and there was no mirror above the sink so it was impossible to shave. There was a mirror above the sink in the wet room downstairs but the light wasn't working! The bedroom with the twin beds in (where we put our children) was particularly cold, and when the heating came on, the boiler in the room beneath them was so loud it woke them up at 5am for three days straight! I do understand that upgrading the boiler isn't cheap, but it was the noisiest I've ever heard and could easily be replaced with a much quieter one. All the pipes throughout the house banged loudly when the heating came on. Some urgent plumbing work is required. The TV was tiny and could be updated, there was no option to use catch-up or apps etc, something the owners could easily rectify. But I think the thing which really was unforgivable was that there were huge dog poos everywhere inside the grounds. Why these hadn't been picked up I really don't understand. I think it's obvious that this property is managed by a large agency who are clearly based several hundred miles away, and don't get to inspect it on a regular basis. I couldn't recommend staying here to anyone until some major refurb and clean up work is undertaken

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• Edwin Martin - Verified booking

  Cannot fault the cleanliness of the cottage (more of a lodge than cottage).

  We incorrectly interpreted the fact there was a pub 2 minutes walk away which we were looking forward to visiting in the evenings. The pub turned out to be not a PUB but a bar within the spa complex which did not offer PUB food. There are no actual pubs within comfortable walking distance from this property. There is a restaurant with a bar in Hook village which was about 20 minutes walk, but not something to do at night as there are no street lights or pavements. I do think this needs to be made clear. Two features that were slightly frustrating was a very stiff tap on the bathroom sink which made a dreadful noise when using it. Also, the WiFi (which I believe the main router was in the neighbouring cottage), dropped off and would not reconnect, but not wishing to disturb the neighbours in their accommodation, put up with it.

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• R. - Verified booking

  Lovely house

  We enjoyed our stay at your lovely house. We were very lucky to have such sunny weather too. It was a family holiday so we were 5 adults and two children. It was great to have a big dining table; plenty of room for the adults to have some relaxing time in the evening, as well as space for playing and lego-building for our 4-year-old grandson. We also loved the village with its greens and playgrounds. Brian was very helpful: he came round straight away to put out the forgotten high chair and travel cot - he is clearly very knowledgeable about the local area too. Our holiday was of course skewed to small children, but we did manage to have lunches out - the Kingham Plough; the Fox at Broadwell; Daylesford… Thank you for the lovely hamper we found on our arrival, and the milk in the fridge: a very kind and welcoming.

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• Louise - Verified booking

  A lovely comfortable, spacious, well equipped property and a very accommodating owner.

  One issue though - frustratingly, the upstairs shower is unusable - the shower head doesn’t locate and move properly in the holder and as a result the water sprays way past the shower screen and onto the floor. Additionally, the shower is fed directly from the bath taps and it is impossible to get the water at a tolerable/constant temperature ie. it’s either scalding hot or freezing cold - just when you think you’ve got a temperature you can live with it suddenly changes. I recommend the owner takes a shower in this bathroom to understand the difficulties. For us (a party of 6 adults) it meant we were queuing for the downstairs wet room which meant it took over 2 hours for us all to shower before we could start our day.

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• Amanda - Verified booking

  Very spacious property which needs some love and attention.

  I would describe the property as "tired". Things for improvement - broken glass panes in conservatory and large unsightly stain on lino need replacing, threadbare cushion covers and ancient bar of soap and worn out scourer in kitchen need discarding. Open packet of biscuits left in cupboard. Scribble on wall in hallway and peeling paint and cobwebs on window frames. Although we made good use of the pool the surround needs a good clean up as moss/mud ends up in the pool. The owners were very nice but a little money spent on redecoration and a deep clean could make this property 5 * as opposed to the 3* it merits at present.

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