Last Minute Cottages in Worcester

Reviews

What our customers say about their holidays

• Leslie - Verified booking

  On arrival the key would not open the door. By chance the young lady cleaner happened to be passing and gave us a replacement key...apparently this happens on a regular basis ! There were several problems with the room as follows :- Only one bedside cabinet and lamp even though there was a space for a second one. No waste bin near to the tea making facility No place to hang towels No hangers for clothes No toilet roll holder The mixer tap in the bathroom is loose on the basin The only hook which is on the back of the bathroom door is falling off The bathroom is extremely compact....sitting on the toilet you are overlapping the washbasin ! No hairdryer and no socket close to a socket for a dryer Why is it called a flat ? A flat usually implies an apartment or at least some space. Instead this is one of the smallest double rooms we have ever stayed in ....an extremely compact and tiny room. We were under the impression that we were staying as guests of the pub ..The Bull inn . We were surprised to see a scrappy note next to the keysafe telling us not to bother the pub staff as the " flats " were operated completely separately....this in our view was miss sold to us . Parking was minimal and very tight . If we had pulled in to the designated no.1 space we would not have been able to exit the car ! All in all we were extremely disappointed with our stay and strongly feel that with the so called "flat" and nor having any connection to the pub was a misrepresentation of the listing on Booking.com and should be revised.

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• Bethan - Verified booking

  The cottage was lovely, the park was spotless and the staff were so happy, friendly and helpful.

  We were provided with towels, slippers and dressing gowns which was a delightful surprise and made the hot tub experience even better. Unfortunately, Sykes Cottages do need to take a look at their listing for this cottage. It is only in the (very) small print does it tell you it is on a park - we took this to be like a national park and had no idea it was on a caravan park until we received a pre-visit call from the site. The listing also advised a pub within a mile - again it did not say that the "pub" (club house) was directly outside the front door of this cottage. Due to this misleading advertising from Sykes Cottages we were not looking forward to our holiday, but luckily it did turn out to be lovely and the park was very quiet. This misleading of information is in no way a representation of the park but Sykes Cottages themselves. Luckily for us it all turned out well. I will be very cautious in using Sykes in the future and would advise the park to review Sykes listing and information just for accuracy

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• Shelly - Verified booking

  Location in relation to work place very good. Communication was good. Room was very clean. Communal stair and corridor also very clean. When window was open, it was very noisy due to being on main road, but there was aircon to counteract that and obviously outside noise is beyond anyone's control. En suite very small - maybe smaller vanity sink would be better as sitting on the loo at an angle is not great! Having to pay either a £250 refundable deposit or Non-refundable £25 after paying for room. It is mentioned in the literature but this is extortionate. They make extra money either way, in getting an extra £25 immediately, or interest on £250 as it states that will be returned within 3-5 working days after you have left! Shame because I would have used this regularly as I travel from North Yorkshire to Worcester for work and I would expect more than what the accommodation offered for what I actually paid.

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• Samantha - Verified booking

  Overall it was a lovely stay, would definitely come back for another three nights again.

  The place as a whole was wonderful such a quiet and clean location. Having the deers there to be able to go up to and view was a wonderful addition. The cottage we stayed in was nice just a couple issues me and my partner had 1) the shower height for my partner he had to bend his head to the side or crouch a little 2) unfortunately there was quite a lot of spider webs around some in reachable places however others I understand being there as they are high up and lastly, 3) the heating system- I believe it might of been on at a set time throughout the day however due to the timing of the year we kept getting a little cold inside as the heating wasn’t on and we couldn’t really dry and of our swimming wear. Other than those little issues the hot tub was 10/10 being able to view the stars and the little rabbits that would come in the morning. Thank you for our stay and I would still recommend to come again. :)

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• Leslie - Verified booking

  Air conditioning Very poor communication. Throughout All the communication, it was never mentioned about entry would be gained by the keys being in a lockbox. When I arrived at the property to check in as per all the communication I was taken aback to find out I should have been sent an email with the room number and key code for the key box. I had to contact the company who initially claimed I had not paid the security deposit, which I had. I eventually gained accès but this was not an acceptable level Of service particularly as I had left a wedding I was attending to check in. If I had been told that it was a key box entry I would not have had to leave the wedding to check in. Very poor communication and not in my view acceptable and would like a part refund as this meant I had to miss some of the wedding reception. I look forward to hearing back from you regarding this.

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