Holiday Apartments in Yarmouth

Reviews

What our customers say about their holidays

• Heather - Verified booking

  Overall we had a lovely stay here.

  The cottage was clean, beds comfy and all the extras you would need like hand wash, toilet paper, dish cloth, washing up liquid etc. There were also fans provided for each bedroom which was a bonus in the heat. We stayed as a family of four with a 9 year old and 2 year old and one of the main reasons we booked Munday Cottage was because it was advertised that there was a play area located on the site which the cottage was on- West Bay holiday park. However on exploring the site on arrival we were met with a building site in place of the playground and an additional parking area where the tennis courts were advertised through the photos on Sykes website. When I contacted the owner they said that they had told Sykes to remove this inaccurate information but even while we were there these two features were still being advertised on their page. It really was disappointing and my son was disappointed too. The site itself too didn't have many people staying on it. I would say if you are a family with young children this probably isn't the place for you but as a couple or family with older children then it's a lovely quiet corner of the west of the island from which to explore.

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• Sally - Verified booking

  We arrived to find we had no hot water or heating.

  When I rang the owner she nonchalantly told me the boiler wasn't working, a plumber had been out the day before (Sunday) and a part was ordered, to arrive Tues/Wed. By Thurs AM, after little communication, I rang Sykes who gave the owner until 3pm to resolve the situation. The boiler was fixed shortly before 3. That, along with unhealthy looking pans, kettle, (photos sent to Sykes) shower cubicle in need of a good scrub/regrout and an uncomfortable old sofa, certainly put a dampener on our week. Then I came home to see the previous occupant had also had problems with the heating throughout his stay, with no hot water the last couple of days. Booking.com has a review from July, detailing similar problems. A one time offer of £109 compensation was offered by the owner which doesn't cover the 3 nights with no boiler. I have not yet received a response from Sykes as to how she came to this amount. There are other properties at this site which I am told are in excellent condition, and only a 20 minute walk from the quaint seaside village of Yarmouth which is worth a visit.

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• Simon - Verified booking

  The cottage was attractively furnished, and well equipped.

  The site was quiet, though it was out of school holidays. The hot water and heating worked, though the heating thermostat didn't seem to (heating was on or off). Overall we had a lovely week. One of our party is a wheelchair user. We have the following comments on this accessible cottage: good points are a disabled parking space outside and step-free access to the door, level access to the shower and a grab bar. Maybe a drop-down shower seat would help. We brought our own shower stool. The toilets would benefit from either drop-down or fixed rails to aid standing. The shoe cupboard in the corridor takes a lot of room, making getting in or out of the main bedroom very difficult in a manual wheelchair; similarly with the twin room and the table and chairs. Access would be fine with a walking frame. Maybe the cottage description could say there is limited room for a wheelchair. We left a charger behind, and were shocked to see there's a £30 charge to post items, so will buy a new one.

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• Rosa - Verified booking

  The arrangements were organised very well and we met Mr Brady at the allotted time.

  The cottage was comfortable for the two of us, it would have suited a couple and a child, but I think four people would have struggled. We did not cook during our stay, but the kitchen equipment seemed to be satisfactory, although it would be very useful to have a small freezer, even just for making ice within the fridge. A bit more shelving space in the bathroom and a larger shower head would also be useful. But the very hot water was ideal. We used the cafe next door for coffee/tea/Sunday lunch - a roast carvery and for a breakfast. All very good. The walk into Yarmouth is not far, which again is a bonus. There is a small stretch of beach that is slightly difficult to walk on due to the stones and if walking at night, you do need a torch. All in all we had a very enjoyable week and this was an ideal quiet base to get out and about to see the Island.

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• Judith - Verified booking

  The studio is basic but wonderfully located and surrounded by excellent dog walks.

  The nearest shops are in Yarmouth but the nearest supermarket is in Freshwater. The shop mentioned in the studio details was not open while I was there and the cafe is not open in the evening. There were also no books or games , again as mentioned in the details. A bedside table would be useful as the shelf behind the bed can be awkward to use. Dog owners should be aware that there is a busy, at times very busy, public path between the patio and the shingle shore. There is no barrier to prevent interaction between your dog and many others using the path. Ventilation is provided by a small window and double patio doors. On a hot day it is almost impossible to have a coolish studio and a happy dog as the latter must be restrained in some way. It is, however, a great place to stay and good value for the money.

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