Last Minute Cottages in Bamburgh

Reviews

What our customers say about their holidays

• Jane - Verified booking

  The house had a closed-up, unwelcoming feel when we arrived.

  It obviously hadn’t been cleaned or aired that day. I don’t know how long it had been left for, but it must have been a while as it needed a thorough vacuuming before we could settle in. There seemed to be an infestation of spiders. An enormous one had made a nest in one of the basins – it must have been there for some time. There were lots of leaves in the hall that had obviously blown in through the front door at some point. I would say the whole house needs a deep clean. There are lots of shelves and ledges and little nooks with ornaments, and it’s all very dusty. The windows need cleaning, especially looking out into the garden. The lawn hadn’t been cut in quite a while, so the garden didn’t feel very welcoming either. The garden furniture could also have done with a clean, and some cushions and a parasol for the table would be nice. The bedding was clean and there were plenty of towels, but they were nearly all mis-matched and not the best quality. One had bleach marks all over it. The pillows were all very thin and poor. All of the mattresses, except one, were dreadful – you could feel every spring. There is only one usable shower – the blue bathroom only has a shower attachment on the bath taps, though there is nothing wrong with the water pressure. The twin room has a shower, but the water only comes out as a trickle and the shower head is fixed right at one side, so it’s impossible to actually wash in it. The basin in that room is all mouldy round the taps, and one of the taps is extremely loose. There is good water pressure in the main bedroom’s ensuite – and this room has the only comfortable mattress – but there is an appalling smell from the drains, which does permeate the entire house when you have to close the windows to go out for the day. Positives: good, quiet position. Very easy walk into Bamburgh. Wi-Fi worked perfectly the whole time we were there.

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• Sarah - Verified booking

  Fantastic location.

  Close to everything. Initial issues with parking because we didn't know what bay was ours and then when we discovered we couldn't actually get in it anyways because someone else was in it. Lovely welcoming home. Clean and tidy. Someone else's laundry was in the washing machine. All bedrooms (except the double upstairs in the black metal bed are great.) They're Clean and comfy. I spent my week on the couch at night because the mattress was not good enough for 2 people. Extremely old and uncomfortable. When striped beds at the end I was horrified at how disgusting it was. I also tore a hole in my trousers because the handles on the drawers are absolutely lethal. Fantastic location for lots of beautiful little places to visit. The fridge froze all our food. So had to throw a lot away. We did try adjusting the temperature to combat but didn't seem to make any difference. Anything watermarked froze. On the whole, lovely location but work in that bedroom needs doing.

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• Claire - Verified booking

  On first glance we were pleased with the property as described and pictured however we soon discovered it was lacking in cleanliness and upkeep.

  We found the highchair requested for my 10 month old in the sunroom covered in dead woodlice. We left this untouched and had to struggle with pillows and towels on a dining chair for the week. Some of the towels were old and bleach stained, taps loose and not very clean, doors creaked everywhere. The house seemed to be full of things the owner didn't want for themselves anymore, books, kitchenware. The TV certainly needs upgrading. One concern was the fridge that did not close properly and the freezer in need of defrosting. The garden is also tired and the outside furniture worn and unsafe. The quilt in the cream bedroom was so thick we couldn't use it. This could be a wonderful property but sadly it needs some work to feel like a true holiday home.

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• John - Verified booking

  The gate for pedestrians operated to come in but not to go out.

  We had to use the main gates to go for a walk. These gates stayed open for some time therefore security was reduced. The dining table could only be used for 4 because of the size of the kitchen. Luckily there were only 2 of us the kitchen was well equipped. The beds were comfortable. The lounge chairs were very uncomfortable and lacked support. The heating would have taken a long time to get warm according to the instructions. Fortunately it was warm when we were there. The parking place number in the instruction binder was 8 it should have been 4. The main instruction binder was not in line with the 2 lots of instructions hanging in the kitchen. 1 lot was for arriving and the second lot was for leaving. We would not book this apartment again.

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• Elizabeth - Verified booking

  After thinking that Northumbria cottages would be a reputable company and able to support their customers, I am now throughly disappointed with what they can offer.

  If it wasn't for the fantastic view from the property I would have left and demanded a refund. The property was not cleaned apart from bedding and towels. We had to clean bathrooms, the kitchen, dust the surfaces, clean windows. The dishwasher was left full and dirty. The seal on the dishwasher came off which we had to clean and fix I had to purchase cleaning products to do all this. There were broken items which we didn't have to use such as a lamp, fans, a blind some lights which we were able to do with out. I have been offered 10% of my next holiday. I have not got the confidence to use your company again so this is not worth anything. Very disappointed indeed.

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