Beach Lodges & Log Cabins In Cornwall

Reviews

What our customers say about their holidays

• Lisa - Verified booking

  We spent an absolutely amazing two weeks at Willow Lodge, nestled on the edge of a small wood it's picturesque, secluded and beautiful.

  On arrival we found a delicious cream tea waiting for us and some milk in the fridge, the lodge was very clean and well equipt with everything we needed, including dish washer tablets and hand soap. Not having to take towels was an added bonus too, the car was already chocker block! The lodge is a perfect base and is 30-60 minutes away from pretty much anywhere you want to go. The only thing I would say the lodge could do with is some hooks to keep the doors open as they kept blowing shut when it was windy, and some bath robes for when you get out of the hot tub would be brilliant. The hot tub itself could do with upgrading as a few of the jets didn't work but it was still a very welcome addition and was used on all but 2 of our 14 days, the kids loved it and after a final dip on the morning we left we forgot to take the swimming things out of the washing machine after spinning them, Anne was kind enough to return them to us along with a light control my son had left behind. Anne is an extremely friendly host and always on hand to help with any problems, our toaster was only toasting on one side which we said wasn't a problem as the other side side worked fine, but it was still replaced very promptly. She also checked in a few times to make sure everything was ok and was very helpful with some local questions we had. One tip, if using sat nav during your stay, don't have it set to quickest route, we only found this out in the second week after realising the A30 and A39 will lead you pretty much everywhere, sat nav will take you down all the narrow, winding (and frankly scary at times) roads because it thinks it's the quickest way but because you can't get over 10-20mph it can double your travelling time. Overall we would highly recommend this lodge and have already started saving to go back.

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• Judy - Verified booking

  Ref: 34E65-21-EN 224 Atlantic Bays, St.

  Merry, Cornwall. After a 5 hour journey, on arrival we were very disappointed to find the Chalet/Lodge was not at all clean and fresh. There was an unpleasant smell of staleness and odour from the furniture and floor mat in the sitting area. The mat was very dirty with lots of hairs and bits. The floors were dirty. The white doors and door frames have lots of brown staining on them. The shower tray looked unclean with hairs etc. The glasses were smudgy with fingerprints on them. Crockery and cutlery all needed a good wash. It was not a good feeling, in order to stay there we had to start cleaning the place, it was terrible. The windows needed to be open while we were in there as the smell from the settees and mat was strong and unpleasant. I, (Mrs.S) have a mild asthma condition which does not normally bother me too much but it was aggravated by the condition of this accommodation. I had to cover the chairs as best I could with towels to be able to sit on them. We did report this to you two days after our arrival as it was not improving. You sent a cleaner in that day and although slightly better it did not make that much difference. We got the vacuum cleaner out to try and clean the mat but this did not help as the smell from the vacuum was very strong. We think the dust bag must be over full, we did not attempt to open it, just tried to clean the mat with the hand brush but again not much good, it needs throwing away, and the settees need replacing. Totally unacceptable. This is the first time we have had to write a report like this after a holiday stay. Could not wait to get back home. It is very disappointing to have to write this as we have been waiting a long time for a holiday and what we got was a lot of stress.

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• Karen - Verified booking

  We had a wonderful week at Willow lodge.

  The lodge has been upgraded with new carpets and sofas which has improved the overall look of the lodge and was a pleasant surprise on arrival …photos online should be updated to show this. We stayed with three teenagers and they loved the hot tub which was used everyday and was very much the highlight of the lodge. We chose the lodge due to having a hot tub but also the location which was so peaceful and not overlooked at all. It was a great base in which to explore Cornwall. The lodge is spacious and the bedrooms had ample space for everyone staying plus lots of space for clothes storage. The beds were comfortable and the shower was more than adequate. A problem with the shower was dealt with promptly by the owners. Overall everyone in our group had a wonderful stay and we would recommend staying here. It would be lovely if there were some garden games stored in the outside cupboard as there is a good sized lawn in which to enjoy them, badminton sets or swing ball etc. Lastly, the personal touches of delicious scones, jam and cream on arrival were a welcome treat and loo rolls, washing up liquid and tea towels also welcome as an additional extra that most properties do not include.

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• Jeff - Verified booking

  2 Valley View Stone Rush Lakes .

  Positives - Peaceful countryside setting , On site bar &restaurant . Modern well equipped lodges . Great location for exploring local area . Negatives - Lodge cleanliness is an issue , dirty stained carpets full of dog hair (lodge hoover not fit for purpose and broken so couldn't even try to clean carpets myself. Broken hoover has been highlighted in a previous review, not great for a dog friendly lodge ) Previous guests clothing left in situ . No chair for the dressing table . Broken Tv in Jacuzzi ( blown speaker) . Broken plug on Jacuzzi . Damaged/worn and chipped laminate flooring . Maters were reported to staff on site who to their credit were quick to respond on the Monday. Staff however addressed only the cleanliness issue , cleaning the carpet making it marginally better. From my experience there appears to be an issue releasing lodges where no inspection / audit of fittings has taken place . Simple steps could be taken to keep on top of the maintenance & cleaning to ensure guests have an enjoyable stay on what is otherwise is great site .

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• Martin - Verified booking

  This Lodge was absolutely fabulous.

  It is in such a lovely quiet unspoiled location, and made you feel you were ‘right in the country’. Anne was so pleasant and helpful and I felt nothing would have been too much trouble. As others have mentioned the cream tea waiting in the fridge is a lovely touch, and I was so impressed by the little things like washing up liquid, cloths, dishwasher tablets, loo rolls and soap (and washing powder) that were all supplied, making it one bag lighter for travelling! The sunken hot tub was wonderful, so relaxing sitting out in evening sun listening to the birds in the trees and watching the buzzard hunting nearby. The skies at night here are absolutely breathtaking. We would happily return to Willow Lodge, it was the perfect place to get away from it all.

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