Beach Villas In Yorkshire

Reviews

What our customers say about their holidays

• Nicola - Verified booking

  The cottage is cold and draughty.

  This is exacerbated by the fact that when you check in the heating is set on minimum and there is no immediate hot water either. This really does not make the cottage very welcoming. We appreciate that we are in a fuel crisis and costs are high but when you know guests are arriving on a cold December evening it is not acceptable to arrive to a very cold house. I accept that there are 2 electric heaters that can be used to help warm the house but these were inadequate and made very little difference despite them being in constant use throughout our stay. The type of heating for the house is also inadequate and at no point, despite carefully following the instructions, did we feel warm. The heater in the kitchen didn’t work. Added to this, there is a real fire which I would have expected, given that the heating was poor, the first basket of firewood to be free and then any additional wood charged. This is what we have experienced when we have stayed in other accommodation. However this was not the case and a charge was in place for any. We did eventually purchase some wood from a local supermarket and although the fire was nice the draughts remained. We accept this is an old cottage but draught excluders should be considered. We have stayed in other cottages in Staithes and not had this issue as they have been warm and cosy. The 5pm check in is the latest we have ever experienced. If there was a late check out I could understand that but checkout is the fairly standard 10am so the check in time does not make sense. The statement on the booking that early check ins and late check outs are not accepted along with ‘must not do’ instructions around the house and from Sykes cottages just gives a feeling of a lack of any personal touch to this holiday when compared with other companies/owners we have used. As you can see we are quite disappointed.

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• Christine - Verified booking

  The ground floor apartment was clean and comfortable and the furnishings were good quality.

  It is also dog friendly. It had everything that one needs. The underfloor heating was efficient and the sensor lights in the hall and bathroom were a good idea and energy efficient. There were just a couple of steps down to the front door and a large lobby/hallway before entering the apartment. The location was great. Not necessary to use the car to see Whitby. Very central for walking down to pubs and the co-op foodstore, the train station, harbour and sea front. The walk back is uphill but it is just the last 30 ft that is steep. We found parking quite challenging as the streets are narrow and finding a space can sometimes be difficult and it is not possible to always park outside the property. We successfully managed to get a space near the property and we have a Kia Sorrento. Larger cars may have a problem. It is very quiet at night and we would recommend the apartment and area. We had a lovely time and would not hesitate in booking again.

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• Rebecca - Verified booking

  Hello, Unfortunately, I have quite a few points for improvement.

  Cons: LOUNGE - Tired, lounge furniture and soft furnishings (cushions, throws etc). - In much need of decorating. KITCHEN - No hand soap (basic requirement) - Only two wine glasses, we had to borrow two more form the pub (basic requirement). - No salt and pepper (basic requirement) - No large saucepan. - No cleaning fluid. - No kitchen roll. BATHROOM - No hand soap (basic requirement). - Shower - although hot, the flo was weak. ATTIC BEDROOM - Bedside light on left-hand-side not working. FIRST FLOOR BEDROOM - Single bed on right, mattress needs replacing, as lost all firmness. HALL/STAIRWAYS - All carpets need cleaning. -------------------------------------------- Pros: - Great location. - Nice, clean bathroom - Great working fireplace - Warm - when storage heaters up and running. - Nice attic bedroom I would stay there again if all my points were addressed.

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• Miss Aldred - Verified booking

  This was our 2nd stay at the Black Pearl and it didn’t disappoint. The rooms are well equipped and comfortable. It’s not too far from all the shops and pubs but with most properties in Whitby it’s a hilly walk back to the apartment. Not a criticism just fact. The beds are comfortable and although there are blinds and curtains at the windows in the bedroom, it might be worth considering black out blinds or curtains as these would be a bonus. Since our previous visit the tv had been put on the wall rather than free standing. Personal opinion it’s placed too high. The tvs in the bedrooms are a little on the small side. These really are just personal choices and on the whole the apartment didn’t disappoint. We had a lovely break it was comfortable and a quiet holiday. Would certainly return and would recommend to others.

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• Helen - Verified booking

  Our stay at Broomhill View was a bit of a mixed bag, tbh.

  Things we liked: location, cleanliness of the property, helpful instructions on managing our stay and checking out of the property. We also loved the pictures and photos of local scenes in the property. Things we disliked: no corkscrew or hairdryer - not that we could find anyway, and no mention of the need to bring same with us; the bed was uncomfortable and there was no place for 2 adults and 2 x 12 year olds to eat together other than in front of the telly. And whilst we realised that the bathroom was on the ground floor when we booked, coming down 2 flights of stairs to use the bathroom in the night was a bit of a chore. I think that this might suit other holidaymakers better as it's a charming, little cottage in a prime location but there were a few things noted above that left us with some grumbles.

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