Christmas Apartments In Yorkshire

Reviews

What our customers say about their holidays

• Steven - Verified booking

  The property is decorated lovely and in the centre of scarbrough.

  The cleaners had not cleaned properly, it was dusty eg. Dining table, some bedroom cabinets, top floor bath. Outside the rear of the property was disgusting. We could see a burnt couch, rubbish bins everywere on the fire escape entrance, the indian takeaway rear was disgusting too. The car park permit was not there. We had to pay parking until this was sorted out. There was no welcome basket at all, although the next day, one was left on the fire escape platform in the rain. The low celing beams caused a few bumps and bangs on our heads they are really low!!!! We didn't know this before booking. The property is not suitible for very young children with puschairs. You have to climb and carry the puschairs and children up three flights of stairs every time you enter and exit. The beds were really comftable,probably the best I have stayed in. The furniture was lovely too. The upstairs bedrooms- you entered through low beams and small triangle doors, you have to crouch to get to the bedrooms and bathrooms. Overall I found this a very disapointing stay and this was not what we expected. I have given it a fair rating, as the apartment had some lovely features.

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• Mr Brown - Verified booking

  An absolutely superb property. The location was what initially attracted us. When we entered the property we were very impressed with - everything. The layout, the quality of decor, furnishings and equipment were all beyond our expectations. It was like being at home; every time we wanted something it was there; televisions, radios, glasses, crockery, kitchen utensils - even a sieve for flour!! - and more hangers than I have ever seen. The welcome pack was just the beginning of having everything we needed. Open a cupboard and there was washing up equipment, dishcloths, cleaning materials; all the little things we take for granted at home which so often are not in rented accommodation. Real caring attention to detail here. Supremely comfortable. This was without doubt the finest self-catering accommodation We have ever stayed in. Full credit to the owners. We will be back.

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• Steve - Verified booking

  Great addition to the properties available to rent in Scarborough.

  The flat was excellently appointed and in a great location given that the owners very wisely provide a parking permit for the nearby multi-story car park. Can be a little noisy on a Friday and Saturday night (humans) and every morning as the sun rises (seagulls), but that is part and parcel of the seaside. The key instructions should be updated to make it clear that the stairs referred to are at the back of the property and where exactly the back of the property is! Took a little searching in the dark. The owners should be made aware that there is a wet patch on the carpet outside the upstairs bathroom. This was there for the whole stay. It appeared to be from a leak in the roof as the ceiling paint was also flaking off. There was no rain whilst we stayed so maybe there is a pipe leaking somewhere.

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• Sarah - Verified booking

  The house was lovely and spacious and ideally located for beaches etc.

  Unfortunately when we arrived there had been a mix up and the property hadn't been cleaned after the previous people. However, after speaking to the owners (who were very apologetic) the cleaners were there within 40 minutes, were very nice and managed to get it sorted even with us under their feet. Although this was an inconvenience I was very appreciative of the prompt response to resolve it, also the m&s voucher as way of an apology was very welcomed. We had 4 children with us, the house was big enough to accomodate us and we all commented on the lovely comfy beds. Would have been lovely to be able to park and leave our car in the car park directly at the back of the property, however the pass provided for a different car park was not too far away. Would definitely recommend to others.

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• Mark - Verified booking

  Hello Avis.

  Many thanks for the flat. We really enjoyed our stay and really only have some minor suggestions that may help you to improve what is a great place to stay. We thought it would have been nice to have a welcome pack. Also some of the basic food and similar items that you don’t want to have to buy specially just for a week would have been useful: e.g., salt pepper and vinegar. There was tea and coffee but for instance the instant coffee in the cupboard was over a year out of its sell by date and unusable. We wonder whether it’d be worth reviewing everything you provide in terms of food, removing the old stuff and focus on what people are most likely to need. Final thought: there are a huge number of glasses (enough for a huge party!) but not many plates etc. Which were rather small.

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