Cornwall Holiday Cottages

Reviews

What our customers say about their holidays

• Gof - Verified booking

  We have stayed at numerous properties and this could be the worst.

  On our first evening the TV failed with a bang. Richard was really helpful and arranged for a replacement. No problem there but many issues with fitments and general presentation of the property. The main door is weak and an intruder could easily gain access. Very poor security. Two bathrooms are listed. The downstairs has a hand basin and toilet. Carpeted floor with no pedestal mat. Not hygienic. The upstairs shower is desperately small and barely adequate. Heating is by night storage heaters. These are rusty and in generally poor condition. Not a good way to heat a property, particularly at this time of year when temperatures varied from quite hot to cold. All electrical appliances have inspection dates of 2017 and are cheap quality. The kettle, for instance, only worked at times if the switch was held down. Some of the plates were chipped. Cutlery was limited. A poor selection of ill sorted items. Only four table knives for instance. Certain items missing, such as a fish slice. Old cracked non stick coated frypan. Generally poorly equipped. Table too small to spread a newspaper. Two very rickety chairs. Lighting too dim to read by. No surface to put anything down other than window sills. A coffee table would have helped considerably. Little storage space in the bedroom. Two small bedside cabinets. A small desk with three drawers. A small child sized wardrobe. All looked like random charity shop purchases. No 'welcome pack' with details of nearest doctors, refuse arrangements and so on. Some of the equipment leaflets applied to items which were no longer there. Overall, very disappointing and we were pleased to be able to leave. The low rating in the recommending category is down to the almost unreadable booking details. Certainly a format that does not work with Apple computers.

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• Karen - Verified booking

  To be honest, after reading a review posted a week or two before our arrival, we did wonder what we would find.

  As is usual, during our research when booking a holiday we had scrutinised the photos on Sykes' website and thought we had a fair idea of what to expect. We are glad to report there are no hidden horrors and all was as expected. After driving along a woodland drive carpeted with bluebells, red campion, cow parsley and so much more, we found the property set in a secluded corner of the 14 acre estate (which has mown paths around the field edges and pond for you to wander and explore - great for a dog walk in the evening after a day out). It was beautifully warm, clean and comfortable. It suited us and our dog perfectly. The whole area is criss-crossed with ancient public footpaths which lead to little villages and coast paths. There is a lovely track which starts just down the hill (to the right) from the property which will take you to Mullion village (c 1 mile). It was the perfect property for our break and without doubt we would go again. (PS. Perhaps if the author of the rotten review had researched he would have found fewer 'surprises' and maybe consider his manners and address petty issues direct with the host) "

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• Ruth - Verified booking

  The cottage was clean and comfortable.

  Very convenient for the coastal path, visiting Tintagel and Boscastle all very beautiful. We had some issues with the allocated parking space as it was very tight against a stone wall, where the passenger had to get out before the vehicle could get close enough in for the traffic to get past on the dusty farm track! We also had an issue with a neighbour who covered our car in hedge trimmings and small stones as he believed we shouldn’t be parking there and didn’t bother to ask us to move it before he strimmed the hedge! This was discussed with the owner at the time as it was upsetting and disrupted our holiday. The owner said she would contact the neighbour to resolve the issues. The bed was comfortable however too low for us and the frame was a hazard especially at night. We like a window open at night this was difficult having balcony doors, however we left the bathroom window open for some air. The clothes aider was broken, owner is aware and was going to replace.

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• Marilyn - Verified booking

  We had a very relaxing time at Higher Lampra.

  .. beautiful old upside down cottage set in tranquil, private surroundings. It was lovely coming back to it after a trip out and driving down the lane with stunning wildflower hedgerows. The cottage is warm and cosy, nicely furnished and with great views of the surrounding countryside. Although small, the kitchen is well appointed which was important for us as the evenings were too cold to sit outside at a restaurant so we self-catered. Lots of information is supplied for trips out and a selection of videos for evenings in.The cottage is nicely placed for exploring the tip of Cornwall and also has lots of public footpaths around it if you don't feel like getting in your car. The family who run it are very friendly and keen to make sure everything is as you want it. It really felt like home for two weeks, we didn't want to leave and we would love to go back sometime.

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• James - Verified booking

  To make future guests stay more enjoyable, it would be nice to have local information on businesses, places to visit and walking routes.

  Locked heating was more than adequate but it would have been nice to be able to turn it down. For rainy days and bad weather, board games or a pack of cards would be a nice addition too. Apart from a couple of tea bags and sachets of coffee provided on the first day, there was nothing else provided except for the empty containers. When we’ve stayed in other cottages, these have usually been filled. Milk and mince pies provided on arrival were welcomed after a long drive, as were the festive decorations and crackers. We both had electric toothbrushes and found the charging point in the bathroom would only work when the light was on. This was a bit of a niggle. Access road was poor but we accept that this is probably outside of the owners control.

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