Dog Friendly Apartments in Bishop Auckland

Reviews

What our customers say about their holidays

• Michael - Verified booking

  We stayed in the Tunstall for four nights. Location good. Close to the Elvet bridge, city,restaurants Quiet at night, bed comfortable, nice and dark at night. We both slept well. Apartment warm. Kitchen worked well. Shower great. Well equipped. Internet didn’t work. Phone call to manager who said they would come round and fix it. They didn’t. They did give us the password to another apartments internet and that worked, but you had to be in the lounge. The modem box was out so we guessed this was not a fresh issue, just an issue that has not been addressed. 2 adults for 4 nights and only two toilet rolls !!The place costs gbp 210 a night. I’ve seen this same comment previously, so BYO toilet rolls. Same comment shampoo and body wash. Instructions on how to lock the door would help people from overseas who have not seen that type of locking mechanism before. The confirmation from booking dot com shows an extra charge of gbp 25 for cleaning but no one cleaned while we were there. It also shows an extra charge of gbp 25 for “service fee” I am not aware of any services that we received. The managers of the property send me an email about checking in, every day. Every day before checking in, every day after checking in and daily after checking out. It looks like a glitch in the system. Floor rug in lounge is stained and needs replacing. Extraction fan in the toilet would not turn off. Didn’t like the smell from the vanilla scented plug in air freshener. It was a lovely place with a lot of positives. But …too many negatives for the price (gbp 210 a night). In my opinion it did not represent good value for money.

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• Edwin - Verified booking

  We recently stayed in the Little Flat.

  We had booked the flat for 4 Nights commencing 14th September 2020. We found the flat itself very clean, tidy and cosy. It is tastefully furnished and of a high standard. Unfortunately, we only stayed one night as we found the flat totally unsuitable if you have mobility problems. My wife and I both use walking sticks and whilst noticing the comment about steps up to and within the flat. We did not expect the steps to be so high or steep in the central area. Because of this, my wife slept in one of the armchairs for the night, and I struggled to move from the lounge area to the bedroom. We were so disappointed as we were looking forward to our stay and this was the first time we used Sykes Cottages. I do think that it should be made clear in the information for The Little Flat that it may be unsuitable for people with mobility issues.

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• Ivo - Verified booking

  The location is superb, short walking distance to the Cathedral area. The house was clean, clutter-free, comfortable bed and seating. The reviews are right about the sewer smell in the bathroom and the lack of pots and pans. Communication with Host & Stay was cumbersome: they did not respond to questions via the Booking.com system, so we had to phone them. The Booking.com page says that the damage deposit “will be refunded in full”, but I couldn’t book without an £ 10 ‘admin charge’. Asked about this, Host & Stay replied they “have limited access to update the information directly” on the Booking site. This makes you wonder if all info there is up-to-date. There is a lot of early-morning traffic noise in this ground-floor apartment at the front of the house. The entry codes to apartments were rather easy to guess.

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• Matt - Verified booking

  This is a nice, spacious apartment very well located a short walk to the peninsula where there are lots of restaurants, the cathedral, etc. It is well stocked. The beds are reasonably comfy. I would definitely recommend it as long as you don't need any help from the completely unresponsive property managers. I was very disappointed with the customer service. Instructions were provide to log into the wifi, however they didn't work. When I contacted the managers, the only response I received was the same instructions I was originally sent. I replied back that those instructions didn't work, I asked for help and provided my phone number for them to call. I never heard back. We had to use our cell phone internet for the two days we were in the apartment. I have never had a location manager completely ignore me before.

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• Susan - Verified booking

  A beautiful stone building with lots of quirky features.

  Beautiful bedding, gorgeous dressing gowns, fabulous bathroom. Ample storage in bedroom and kitchen. In the centre of everything, but so quiet you forgot you were in the centre of a busy market town, even in the courtyard. Lots of independent shops and eateries. Had to contact owner when I first arrived as I couldn’t get in, but it was my fault I stopped at the first door, owner was lovely and helpful. A fabulous hamper awaited our arrival which was a very nice touch. Even provided a water bowl with my dogs name on it. We left items behind which the owner is returning to us and made me feel it was no problem. All together an amazing experience. Would definitely recommend to anyone.

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