Dog Friendly Bed And Breakfasts In Pwllheli

Reviews

What our customers say about their holidays

• Stella - Verified booking

  The location of the Chapel was ideal to explore.

  Lovely coastal drives and beaches. Only 35mins to Caernarfon and quicker into mountains. First impressions on arrival were not good, especially on seeing all the stuff crammed into the yard, looked very messy. Was this part of the chapel? Do the owners live next door? The appearance of their property lets the Chapel down. It would have been nice to have been informed that the back part of the property was owned/tenanted out to someone.. To then find out that the area above the laundry room and downstairs bedroom were occupied by next door was another disappointment. The welcome guide advised that when sitting on the bench outside you have to be respectful/quiet/mindful of this. So we felt we couldn’t on the nice days sit outside so as not to upset the neighbours. Also if I’m honest looking at the messy yard was a put off. On your holiday you want to relax and enjoy yourself but we felt rather constricted. I feel that you should make people aware of this, so they have the full facts about the property they are booking. Maybe make an area at the front away from the neighbours for outside dining. The facilities of the Chapel were amazing and top notch. Loved that there were the games and DVD’s. Kitchen was well equipped with pans, dishes and baking trays ( which is a must when self catering). The pool table and football table were a great addition. A let down was having only one TV. TV’s in bedrooms in this building would have solved the sound problem or even a rethink to the layout. Where the TV is at the moment and because of it being a chapel there needs to more soft furnishings (curtains, blinds) to soak up the acoustics. Or move the TV down to eye level along with the speakers so the sound is hitting you at the right level rather than bouncing from wall to wall. Or even move the dinning table, pool table & football table into the Lounge area and the lounge area where they are under the lower ceiling. This may elevate some of the sound problems. Of course we didn’t spend all our time watching TV but when family members did it was difficult to hear because of the high ceiling and position of the TV. Cleanliness in general was good but there were several kitchen items that hadn’t been cleaned. We presume these were cleaned by the previous guests. So maybe spend time checking all in order before next guests arrive. Plus the bathtub wasn’t cleaned. The wardrobe in the twin room it was full with cot-bed, Christmas tree and hoover. So we couldn’t hang clothes. Yes we could have moved but this would have been downstairs and we didn’t want to be looking at all of that for the week. Should it have been in there?? Maybe find somewhere else to put these. The worse thing was the horrendous smell we had all week in this bedroom. Which in the end made me and my daughter sick. This was reported and dealt with quickly but unfortunately needed more in-depth inspection. The owner was understanding and a resolution was agreed. However it’s Sykes who have let the owner down as I’m still waiting a refund for this to be completely resolved. I’ve call 5 times to get this sorted. Promised payment but not had it yet. The Welcome Guide, laminates and labelling around the chapel were fantastic. Nicely presented and easy to understand - in fact the best we have seen in all the 15 years we have been staying in houses around the UK. The Chapel was also well equipped in respects of cleaning products, batteries, bulbs, kitchen roll, bin bags, tea, coffee etc all the things you may need. The Chapel was lovely but issues with the sound and the smell, which seem to be a common things really need to be addressed. Also the fact you are joined could be simply be worded on the description so people are aware. It’s more off putting when you don’t know. Please take this in the manner this is intended that of constructive criticism. If these issues are addressed this place would be fantastic for a family holiday in Wales.

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• Helen - Verified booking

  We have just returned home from Orchard Lodge as a group of 6 including 2 children and 2 young dogs.

  The below sums up our experience: Spacious lodge, Nice welcome binder with information on the lodge and local area, Nice amount of parking available on shared drive with us having two cars and the other accommodation having 2 with still plenty of room. Very well equipped with good kitchen supplies and family activities. TV with a Netflix account and on demand however no live tv, Brilliant set up for dogs with fully enclosed garden however an apple tree on left hand side of the lodge had a lot of fallen apples. With young dogs this wasn’t ideal, however we used a spare piece of fencing to block the gap near the hot tub which meant the dogs were not able to get to the apples (as poisonous to dogs). As a suggestion a permanent fence or gate to avoid this would be helpful. The living room area was carpeted and was a bit grubby, having wipe clean flooring in this area would be more hygienic. Bbq and outdoor furniture/decking wasn’t very clean and covered in bird poo. Dog poo in garden when we arrived. Large hole dug in garden. Wi-Fi is really temperamental and doesn’t reach well to back bedroom. I think this could be easily resolved with a Wi-Fi extender. However it also stopped working completely twice during our stay and can only be reset in the other holiday let. The hot tub is a massive bonus for the lodge. It was set to 39 when we arrived and keeps its heat extremely well. The lights are a nice touch and add to the atmosphere in the evening. We did have a few issues with the hot tub at one point but messaged the number provided and they quickly sent someone out to sort it. Overall we had a lovely time. The small things mentioned didn’t affect the holiday just some suggestions for future. We would recommend the lodge to anyone looking for a reasonably priced dog friendly lodge.

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• Kenneth - Verified booking

  Excellent location and tastefully presented lodge, close to the adjoining Warren site where all the amenities are.

  Well equipped kitchen. Outside deck a lovely space. Didn’t use the barbecue but one was provided. Hot tub was also very good. Negatives: TV was a big issue for us as there was no terrestrial TV in the lounge and that was when we could connect with the site Wi-Fi, which was off more than it was on. We spent far too much time trying to sort this and on calls to Sykes who didn’t have the answers to resolve the issues, although they were helpful and kept us informed, to no avail though. Radio provided but that depended on Wi-Fi too it seemed as that kept cutting out. No instructions for any equipment, particularly the TV/Wi-Fi, hot tub, washer/dryer. This would have helped greatly. We noticed the shed behind the lodge was unlocked and we were unable to lock it and worried about the safety of the contents. No one at the site office to ask during our stay. Cleanliness was poor in the lounge and bedrooms, specifically the sofas which we found to have crushed biscuits under the cushions. None of the furniture had been moved to clean behind or under, In the bedrooms there were biscuits behind the bedside cabinets and thick dust on furniture and skirtings. Post covid particularly I expected a clean lodge would be essential. Bathrooms, towels, bed linen all very clean. En-suite toilet was cracked with a loose lid. The style and location of this lodge are its selling points and I would recommend it. We would book again provided the negatives noted were rectified.

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• Jean - Verified booking

  I filled in an on line form as soon as I arrived.

  I also rang the owner. The description on your website is incorrect. If it had been a correct description of the layout I would not have booked it. It says on the ground floor there’s a downstairs bedroom leading to the living room which leads to the kitchen, and there’s three bedrooms on the first floor. So I booked it because I’m disabled and use a wheelchair so everything was on the ground floor for me. But it wasn’t. The kitchen was upstairs so totally ruined Christmas for us as I only went upstairs when two people carried me which was unsafe. One of the elderly couples decided they couldn’t come when I told them about the layout of the property because they originally assumed they’d only have to go upstairs at bedtime. So the cost had to be divided between two parties instead of three, which we wouldn’t have paid if we’d known about it. Your website also states fuel provided so we didn’t take wood, it wasn’t provided so Christmas Eve had to go looking for wood. Contacted the owner who said he would have to contact Sykes about fuel being provided. Also said to him, as it’s Christmas we thought there’d be a Christmas tree up, his reply was I live in Chester, I’m useless (referring to himself). There wasn’t even a piece of tinsel. The downstairs wet room leaked onto the bedroom floor, and we couldn’t turn the heating off so had to go round turning radiators on and off.

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• Janet - Verified booking

  We are familiar with the lodge as we stayed at The Orchard for several years prior to it being sold .

  The accommodation afforded by the lodge was ideal for two adults and our big. Anymore and I think it would have felt crowded . Just couple of negatives there is no cupboard available to put food in eg tins of tomatoes soup cereal boxes as all cupboards filled with cooking utensils . Some of the towels had seen better days never didn’t use had what doorsteps to be hair dye staining. On stripping the bed the duvet was stained and had seen better days. We replaced the batteries in the tv remote . Would be an idea to have some in a drawer for such an event. Location of the fuse box needs to be made to future residents as we had a trip in the electric the first morning and struggled to find it . I had to phone Annette the management lady . Apart from niggles we had a good week but think the fencing around the lodge needs replacing as it’s rotting in parts . The gate drive has a panel of roof missing leaving a hole hence making garden not dog proof. A stray dog appeared on the lawn which was shooed off but managed to leave a present in the drive !!!!

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