Dog Friendly Cottages in Gwynedd

Reviews

What our customers say about their holidays

• Phil - Verified booking

  Off street parking was a real boon.

  Very spacious accommodation with a great garden. Had a plumbing issue, due to previous, inconsiderate guests washing beach sand down the bath plughole and causing a blockage. Sorted very quickly by the owners and a plumber, although we wasted a morning waiting in for him to clear the problem. Wherever you're staying, please don't swill sand down a plughole...it doesn't go anywhere and creates problems. All furnishings very comfortable, although the double bed felt slightly narrower than a normal double - it may also be that I'm accustomed to a king-sized bed, so I might be wide of the mark.. One minute walk to Harlech High St, less than five minutes walk to Harlech Castle. The time we spent there was mostly in the enormous kitchen/conservatory, which has more furniture than the average house, along with Velux windows in the roof (electrically operated) and a view over the rooftops of Harlech to the Llyn Peninsula. The kitchen is also very well-equipped, including a dishwasher, washing machine and a tumble dryer, although you'll need to take your own detergents, etcetera...a great trade-off when you can go home with barely any dirty laundry. Probably the best TV in any holiday let we've been in. Large and with a live Netflix account, so plenty of viewing choice for those days when you don't fancy braving the Welsh rain. Recommended.

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• Jamie - Verified booking

  This is the email we have sent to you and had no response: To whom it may concern, I am still awaiting re Response from my previous email in regards to the dog supplement error.

  We have now returned from our stay and are extremely dissatisfied with the misleading and inaccurate portrayal of the property; Frustrating the property photographs show the log burner but it doesn't provide any wood and is potentially not a real burner at all? This should be made clear. The bathroom is in really poor condition with major mould issues and spurting shower that is leaking . Needs attention and appears not being cleaned properly as mould flying off whenever water from shower hits it. Slippery tiled floor and no bath mat provided is dangerous. Really disappointed with quality of property. General theme of stingy provisions left- small and tired towels, not a single dishwasher tablet, not enough washing up liquid, toilet paper or hand soap for 24 hours. The parking was made impossible to access due to the bushes that hadn’t been trimmed. We are still waiting on our refund for the dog that was an error as we didn’t have a dog with us. We contacted you about this ahead of our visit. We would also request a partial refund on the booking overall due to the poor state and quality of the property and was not as advertised in pictures or description. I eagerly await your response. Regards, Jamie Trigg

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• Megan - Verified booking

  When arriving at the property it had not been cleaned.

  Dirty bedding on the floor, bins not emptied, microwave dirty. I made two calls to the owner which were not answered and left a message as per instruction on the email. When they did not reply I then ended up making three phone calls to Sykes as we were starting to panic we wouldn't have any beds to sleep in. They also couldn't reach the owners and said there had been a mix up with emails so cleaners hadn't been booked. Sykes organised for some cleaners to come who were lovely and very apologetic even though it wasn't their fault. They then had to clean the house around us while we were making a meal. This was not a very relaxing start to our holiday. We had a builder call in twice, once to check the leaking roof and then to ask when we were leaving as he needed to fix it. The house is very spacious and in a great position but isn't as well equipped in the kitchen as other holiday homes I've styed in. We didn't park in the yard as we enjoyed sitting in it but had no problem parking either outside the front or in the harbour car park. We were very happy with Sykes and grateful to them for sorting our problem out, not so much with the owners and would of appreciated an apology.

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• Lai - Verified booking

  Communication with Celia was great before and during our stay.

  As there was no one in before our arrival she allowed us to enter the bungalow early which was a bonus. On arrival we were greeted with a clean house and a lovely welcome package including Bara Brith and milk for a cuppa after a long journey. We thoroughly enjoyed our stay at Clyd Fan in May 2021. It is well appointed with everything you need for a lovely break and has that home from home feel. The conservatory is great to rest and unwind in as is the garden. There is the relaxing sound of bird song and although you are close to the centre of Harlech you feel as though you are remote. The property has a great sized lounge with Netflix and a new king size bed which was very comfortable It’s location is great, close to a fish and chip shop and a Chinese takeaway, a minutes walk for a great view of the stunning castle and coastline. The property is literally a couple of minutes walk to the castle and a 15 minute stroll to the coast, maybe quicker if you walk down the world's steepest street. The property is in a great location to explore Snowdonia and all it has to offer. We would definitely stay at Clyd Fan if we were to return to Harlech.

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• Philip - Verified booking

  As detailed in all the instructions from Sykes we arrived just after 3pm.

  We unloaded and the cleaners arrived saying arrival was 4pm so a bit of a mix up. However we managed to put all our items together and then went and did some shopping whilst they cleaned. Wasn’t a great problem but think instructions need to be clear from Sykes. The other problem we had was the TV didn’t work and the previous occupants had left a note to this effect. We eventually got through to someone in the Birmingham area who was very helpful and came and replaced the TV. The TV was replaced dry quickly and we were updated regularly. We forgot to report that the start button on the microwave was very hit and miss so may need looking at. On a more positive note the lounge was very comfortable as was the bed and we enjoyed our stay. The property is a short walk from Porthmadog town and the railway. There are also good walks to be done from the property if you do t want to use a car. A lovely quiet area.

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