Dog Friendly Cottages in Newlyn

Reviews

What our customers say about their holidays

• Nick - Verified booking

  A lovely place to stay in Cornwall.

  Situated in very rural countryside and close to both coasts (approx 15 mins). The layout of the property is nice; all on one level (apart from a couple of separate small steps) so very accessible. Cosy lounge and log burner (could do with clarity on log supply - is it limited or as needed?) - we had one refill of logs but were left without on our last night. Lovely kitchen diner which was well equipped. Outside is enclosed once the gates are shut which meant we could let the dogs out without any worry. The wire on the gates could do with replacing as there’s quite a few rusty ends sticking out at the latch end. The review has only three stars solely because the double bedroom is damp (the rest of the property is really nice). When we arrived the room smelled damp and musty and the smell didn’t really dissipate during our stay. We found that anything in contact with the walls at the back of the room got wet (suitcase and dog crate / dog bedding) and the bed itself felt slightly damp. This was only evident in this one room but obviously impacts on your stay being one of the main rooms you use. The bathroom needs a bit of tlc - some cracked and / or missing tiles but everything works well. The information pack could also do with a bit of an update / tidy up. Would we stay here again? Yes if we knew the bedroom damp had been resolved.

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• Tom - Verified booking

  The water in the bath was very slow to run out when you took a shower due to the mechanical plug hardly opening, so that you were standing in a couple of inches of water by the time you finished.

  The handle on the shower screen was also loose. My only other criticism is that the bath towels were far too small. You should be able to comfortably wrap a bath towel around your waist (I’m 38 inch). These were child sizes. Some may think I’m picky; just my opinion! Other than these minor points, the cottage was fine, with a good view from the sun room, was centrally heated, had a log burner (which we didn’t use), had a comfortable bed and a well equipped kitchen. TV and Wi-Fi internet were ok, and TV in the bedroom was a bonus. We were able to park right outside which was great. We were informed by Sykes cottages that the owners would meet us on arrival at 5pm to give us the keys. This wasn’t the case. On arrival the key was just left in the outside door lock, for us to let ourselves in. As we left at 4.30am on our last day, we never met or had any dealings with the owners. The cost of the cottage for the week was good value for the time of year (mid Feb), and it is well placed for visiting Hayle, Helston, St Ives, Penzance and the surrounding areas. If asked would I stay there again, the answer would be ‘yes’.

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• Elaine - Verified booking

  On the second day of our stay I contacted Cornish Changeovers to alert them to various issues with the cottage - most importantly the noise from the building site opposite and the coldness of the cottage on arrival.

  I sent them a detailed email and forwarded a copy to Cornish Cottage Holidays. Since our return I have tried to contact Cornish Cottage holidays (holding on the phone for several hours). I received a call back from Sykes holidays (Emma) and she promised to get back to me in 24/48 hours. Still heard nothing back. As a client (who used to run my own holiday cottages) the most important thing is to have one point of contact who can respond - not 4 different organisations as in this case. I am still awaiting a response to my email of 3rd February. Pendower Cottage is in a fabulous position (the reason we selected it) and generally the cottage is lovely but was let down by the issues I outlined in my email and my conversations with Cornish Changeovers and Emma of Sykes Holidays. We would hopefully wish to return to the cottage in the future to enjoy the peace and warmth we were expecting. I look forward to some response from one of the operators.

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• Marina - Verified booking

  We have always rated St Aubyns and facilities at Pendower very highly but this time we was very disappointed.

  We arrived on 22 December until 29th December. On the day of arrival we had no internet working next morning we reported this to Sykes and Cornwall 24 he team to be told they would urgently look into this for us as we had no other contact with video calls to family abroad . We was also told that there had been previous problems with internet there. 4 other calls where made middle of week to try and get some help out during our holiday. We are quite elderly and had no phone signals or internet to be able to contact anybody. Sykes have said they are waiting the property owner to respond still no response. I do feel this is very poor of St Aubyns when we have been coming to their cottages over 20 years . This certainty spoilt our Christmas also paying a very high price expecting everything working

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• Miss Zinkel - Verified booking

  The cottage was really lovely, in a great area, really cosy and it felt very homely to us. The terrace, although it only had a slight view of the sea, was lovely to sit at in the morning and was a real sun trap. The bedroom was cosy, and the kitchen was relatively well equipped. The showers were very small, but in such a small place it is the best available option. Unfortunately, despite general cleanliness, there were heaps of dog hairs around the whole cottage, especially in the bedroom. Although this was a slight annoyance to us, it would be far from ideal for somebody with an allergy. The cottage was very close to the harbour, with a maximum 5 minute walk to the furthest pub. Overall, we had a really lovely stay, and we would definitely return.

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