Dog Friendly Villas In England

Reviews

What our customers say about their holidays

• Rebecca - Verified booking

  We had been very much looking forward to our trip having been to this part of Cornwall Wall many times before.

  When we arrived after a 4 hr drive. The worktops in the kitchen dirtys and all the dining table also dirty. I though ok these are minor things there was cleaning items there i'll wash everything down. We dropped our things off as it was a sunny day. The rain came in we got soaked. Came back to have a shower no hot water. Thought brilliant. There was a john bray booklet in property after ring many numbers we finally got one that worked , well the gentleman said please text me. So we explained we had no water. Was asked to leave property while it was fixed. I contacted them a few hrs later as we had heard nothing. It had been fixed so after been sat in soaking wet clothes for 2 hrs we went back to get a note left from maintenance it would take a further 2 hrs for the water to warm up. This is absolutely not what you expect. 4 hrs in soaking wet clothes to wait for a shower. Then we finally at 9.30pm got into the shower and it flooded with 1 min of being on. We didn't phone maintenance as to be honest we just couldn't be bothered after it took 4 hrs the last time and it was a Saturday night and we were meant to be on holiday. The outside light hardly even worked and wasn't bright enough for the location of the proprty anyone elderly woukd habe struggked if they also had taken a dog. Then the following day tried to wash our dogs with outside shower this also didn't work and looked like it hadn't for a long time. We had stayed in a John bray cottage at Christmas in padstow Town which was absolutely wonderful we had so many lovely touches left for us. This property how ever did not live up to the pictures or standards of that. The halls in the main bedroom had cracks all over them and so did all the hallway walls and walls in living room the whole length where radiator is. John bray contacted us when we arrived home and I explained everything with them. I also contacted Sykes cottages who didn't want to know and offered us no refund. They said we should have contacted house keeping to come and clean the property again for us and also would have sent a plumber out. To be completely honest it took 4 hrs to fix the boiler we were completely fed up and why should we be contacting them when 1 the property should of been clean and 2 should surely check all facilities work before advertising them as so. What made matter worse after I had made my complaints to John bray and skyes I went on the review pay to make a review and they same comment had been made by someone who had stayed in the property one month earlier so they obviously took my £400 for a 3 night stay in early March and didn't bother fixing any of the issues. I would absolutely not book with Sykes cottages again. The accomodation was in a fairly remote place with several cottages around ours which we didn't mind this at all as we visit the area 5/6times a year. And perfect for the things we do but the pictures don't show a true reflection of property. And if you happy ringing multiple times to get thing fixed that's ok but we were not as we tried to enjoy our holiday so stay out as much as possible. For the price we paid in March there were many nicer property's which was a shame .

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• Steve - Verified booking

  There's now a mobile signal for both voice and data at the cottage!

  This was on the 3 network. No signal yet on EE. I got 7mps down on data compared with 4mps on wi-fi, the latter being rock steady. Voice calls on mobile were nice and clear, although we mainly used wi-fi calling. We've stayed at dozens of cottages over the years and this was undoubtedly the best. It's extremely spacious to say the least. We won't stay anywhere that doesn't have a bath and a 3 seater settee. This has both. We consider these essential when we've been on our feet all day. The L-shaped sofa is particularly comfortable. The king size bed was too firm for our tastes, but most guests would probably love it. We slept in the twin room and found these beds nice and comfortable. The kitchen is extremely well equipped to say the least, and we appreciated the dishwasher. The only slight downside is the lighting, especially in the kitchen. The cottage is isolated, but the 2 mile single track road is tarmacked. It's about 15 minutes from the small town of Bellingham in the direction of Kielder Water. As a result stargazing here is exceptional with the bonus of a south facing rear garden. On the 2 clear nights we had I recorded a sky brightness of 21.4mag/arcsecondsquared even with the Milky Way overhead. Highly recommended.

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• Martin - Verified booking

  The shower does not drain well and floods bathroom, many areas of bathroom in disrepair requiring remedial work.

  The curtains in main bedroom were threadbare and you can see straight through them. The kitchen utensils were awful, flimsy old and not one sharp knife. There are no hooks on doors or anywhere to be able to hang clothes on, no where easy with a mirror to dry hair or put make up on. The cleaners mid way were superb and did a fantastic job of cleaning. So thanks to them. Very tired property indeed needs overhauling decorating etc. it doesn’t live up to the photographs and is extremely dark in front room. The car park kept flooding from the back/front gate and it made it hard to get in and out of the car. We tried all the phone numbers on the day we arrived (Saturday) as no clear instructions for the heating and immersion were left and those that were there were from a past letting company with 3 different WiFi codes, plus to mention the shower draining. We were unable to get a response from any of the numbers and you ring one number only to be told to ring another so we went without and muddled along. We have stayed in all the houses in upper and lower Treglyn but this was the most uncomfortable of them all. Which is such a shame as such a great place to be.

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• David - Verified booking

  If you have got as far as reading this then you are interested in renting Shepherds Burn, don't look for other properties in the area this one is just great.

  Hiking, cycling, a base to start exploring from or just chilling out watching the wildlife then look no further book it. You'll find the cottage a couple of miles down a tarmac track which means no passing traffic, except the very infrequent farm or forestry vehicles (and I mean very infrequent). The cottage itself is beautifully maintained with everything you need for your stay and a large dog proof garden (how many times have I heard that phrase only to be disappointed - but not here) There are many tracks/bridleways through the forest that you can explore from the doorstep or a short drive takes you to Kielder reservoir and longer to every village and small town to the coast. The nearest village is Bellingham which is well stocked for your shopping needs, do look in the Country Store, possibly the most well stocked shop in Northumberland. From where I live we have the dubious joys of commuting up the appalling road work/accident filled A1 even that won't stop me going returning, to quote Mr A Schwarzenegger "I'll be back" A great cottage, in a great location rented from lovely people.

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• Stephen - Verified booking

  We felt for the value we paid for the 2 nights that such a late check in and such an early check out doesn't merit the value of the cost.

  There was only one other small pod in use and the housekeeping had completed the cleaning of that by 10.30am. Especially in the off peak week day season these could be adjusted slightly. Going by that example we could've had more time in our pod on our entry and exit days. It was very nice to have the cookies, coffee and tea etc however there was no milk so these were somewhat unusable until we had to travel back to Ingleton to get milk. We had a short power cut which was resolved very quickly by the owners which was appreciated. Overall a beautiful location, pods were modern, clean and well set up. I would put these in the 4 star bracket but little things such as milk or even small toiletries would have made the difference to make it a 5 star to us. Highly recommend for a quiet staycation with plenty of walks and a great pub 3/4 mile walk under Ribblehead Viaduct. Great video of pods on Instagram under Sykescottages

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