Dog Friendly Villas In England

Reviews

What our customers say about their holidays

• Michel - Verified booking

  I’m writing to express my deep disappointment and frustration with my recent stay at The Bluebell for my 60th birthday celebration.

  I had carefully selected your venue as it seemed perfect for hosting my 33 guests. From the moment I booked, everything appeared to be well-organized, and I even paid extra for the privilege of an early arrival and late check-out. Unfortunately, my experience was far from what I expected, and it caused significant stress during an event that should have been a joyous occasion. Upon arrival, we found the property cold, with no way to turn on the heaters. Despite making numerous calls and sending several texts, it took far too long to resolve this basic issue. Additionally, the entire place was in desperate need of a deep clean. We were shocked to find that cleaning supplies were unavailable, forcing us to go out and purchase our own mops and products to clean the property ourselves. Some of the rooms were in unacceptable condition: Toilets had been used and not flushed. Floors were dirty, and cobwebs were all over the walls. The outside bin area was littered with black bags, which I refused to clean up. Several rooms had stained bedding, including one with a blood stain that we had to change ourselves. Worse, from rooms 1 to 4, none of the electrical sockets worked, and despite numerous attempts to contact you, this was never resolved. Room 12 had stained bedding with some sort of black ink. It’s unbelievable that your housekeeper admitted to knowing about the stained sheets but put them on the beds regardless. The condition of the property was unacceptable and created a significant amount of stress. I did not receive the value I expected for the money I spent. My guests, while understanding, were understandably disturbed by the poor conditions, and this situation nearly ruined an event I had spent a year planning. Your housekeeper excused her inaction by saying she was on holiday, and your lack of response was equally frustrating. We have videos and photos documenting all the issues mentioned, and I am appalled that such basic standards of cleanliness and hospitality were not met.

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• Ruth - Verified booking

  We hired the Blue Bell for 38 all female family and friends for a surprise weekend for my daughter’s 40th birthday.

  It was absolutely perfect! We decorated the large function room and hired a DJ and Supreme Photo Booths - both excellent. There is a brilliant bar area where all our guests stored the drinks they’d bought with them. The kitchen facilities were great with loads of fridge and freezer storage space and 2 double ovens where we prepared and served a cooked breakfast on Saturday morning and chicken and chips in the afternoon after enjoying a televised dog racing game in the afternoon in the snug area next to the dining area. On Friday evening we ordered fish and chips from Nafferton Fisheries in Driffield - they gave us a fabulous service - great communication before the event and delivering their hot and tasty food on time. For our party on Saturday evening we’d ordered a load of platters from Morrisons which is only a short drive away. The Blue Bell is in a lovely small village and many of the ladies enjoyed a long walk on Saturday morning including the grounds of Burton Agnes Hall. Communication with the owners and housekeeper prior to arrival and during our stay was excellent - they couldn’t have been more helpful. Several guests enjoyed using the hot tub in the lovely grounds at the rear of the property. There were no complaints from any guests who all said they had had a fabulous weekend. The property was warm and comfortable and had everything we needed for a marvelous celebratory time. It was excellent value for money and our guests said they could not believe how we had managed to put the weekend on for the price that they had paid. I would have no hesitation in recommending this venue. Do not expect luxury but if you want a large, clean, comfortable and functional large space to hold your event and sleep your guests at the right price - this is for you.

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• Kim - Verified booking

  It was like walking into the past a beautiful house with a very calm atmosphere, in a lovely private setting, it was a real treat for our large family to all be together in such grand accommodation and grounds.

  We turned off our mobile phones and the TV and had a week of family activities walking to the beach and lighthouse, playing football and rounders in the garden, the children really loved us adults playing along with them. In the evenings we had Drama’s, a Murder Mystery night, played Card and Board games, Snooker and had a couple of Karaoke evenings and we laughed a lot. The luxury of having a large private house like Highcliffe Manor was so refreshing and although we did venture out to Scarborough and York the rest of the week we stayed in and made the most of our time together in such a house. The kitchen is very well set up and includes a dishwasher which made self-catering for all 20 of us a lot easier and we also used the BBQ and we ate out on the terrace. We ordered our food shops online and these were delivered to us at Highcliffe Manor with no problems which is a bonus when catering for large groups. There is also a local cooperative store just minutes away which we used for bread and milk etc. We were able to do some washing of clothes and there was a good washing line but a dryer is also available. The bedrooms all had ensuites and these were comfortable and adequate. Our week at Highcliffe Manor was an experience for all of us and we all had a brilliant time and we will never forget our trip to Yorkshire. A big thank you to Richard who was always a text message or phone call away if we needed anything and that was most reassuring.

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• Marty - Verified booking

  Overall an excellent place to stay with a large group.

  The rooms are lovely and well furnished. The facilities are excellent. A couple of niggles: - The light in the fridge is flickering like crazy which is surprisingly unpleasant - blinds were not dropped in bedrooms despite it being a sunny day and the house was stiflingly warm (especially top floor) on arrival. Suggest you shut windows and blinds if you anticipate a hot day. - no blinds on south facing windows in the hallways, which meant on a sunny day it just got hotter and hotter. It would also help with heat retention in winter. - window opening set too small to produce a significant breeze. I appreciate that it is a safety feature, but could you have the locking bolts set a bit further up for a larger window open gap? Or fix the bottom window and allow the top to be dropped further thus giving a much larger opening? - the neighbouring pub was very noisy until 2am and then the clientele staggered around the high street shouting at each other. This may have been the heat or maybe this is just a normal weekend. Either way several of our guests suffered very bad night's sleep. I'm not sure what you can do about this. Is the area around the town hall designated as residential? If so, a statutory nuisance order would be possible. It was really very noisy! All of that said, it is a wonderful property for a large party. I would happily book it again for a similar event. All our friends thought it was fabulous. Many thanks. Marty

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• Caroline - Verified booking

  This is possibly the biggest and most impressive house we have ever rented as a family.

  It is huge! The bedrooms and bathrooms are all beautiful. Also loved the lounge and kitchen area. The dining table is so big, even 10 of us only half filled it. Couple of things like the fridge needs fixing. It works but the door is slightly faulty and there's a flickering light. A toilet seat was coming off in one of the rooms but was fixed within a couple of days when I contacted the owner. As the previous reviewer mentioned, there's building works going on right outside the property. The time they start has changed to between 7.50 - 8am. First 2 days they blasted their music at this time! I let the owner know and this stopped so I do recommend letting her know if there's a problem as she did sort it to be fair. If I was the owner I'd be going nuts actually as these builders make the most noise 8-9am and then appear to do very little. We couldn't help feeling they were doing it intentionally. Don't let this put you off staying here as it's an amazing property. Carparking is across the road. Download the Ring go app. Not sure there's a way round this but I had to wake up 8am every day and pay for each 24 hours. £5.20 a day I think it was. There's a pub opposite called Cookfella's and we recommend trying this place. We all had a fabulous meal here. Love the location, so close to shops, take away's etc. If you want to stay in the town, this is the place to stay. It really is a beautiful building.

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