Dog Friendly Villas In England

Reviews

What our customers say about their holidays

• June - Verified booking

  Location lovely & accurate description of that.

  Owner done great job of making the garden secure for pets. Plenty of hot water which was good, & everything worked. However that is where the positive ends. The chalet is by no stretch of the imagination stylish & contemporary as you describe. The bedroom & bathroom are so small & cramped that you could not dress/undress in them. Ample crockery / cutlery etc but the kitchen cupboards needed sorting & at least one emptying to allow room to put your own self catering stuff. We had boxes on the floor, which in a small place is not ideal. Lounge area seating not good - one of the 2 chairs looked broken underneath so a good job they were close together so it didn't tip over. Just no degree of comfort at all inside & as the level of cleanliness very mediocre the overall feel was grubby. But all this has been passed on to your Customer Care team & we are awaiting feedback as we returned home after only 1 night. Still waiting for that! The reason we didn't contact either you or the owner before returning is that nothing could have been done to rectify the main problem which was down to lack of space & comfort. We expected small (we are small at home) but that for us was not acceptable. I think your description of the chalet should include dimensions so people are aware of what to expect

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• Lucinda - Verified booking

  Please note - I raised these issues with Sykes whilst we were there, along with providing photos and it is being looked in to (ref COR-409700-CF).

  The lodge itself is a little tired and certain areas do require more attention in terms of cleanliness. The dust in the radiator as soon as you walk in, and also in the radiator behind the sofa, has months worth of dust, dirt and dog hair in it - this dust also evident around pictures hung up and especially around the vents in the bathroom! There is an intermittent foul smell coming from the drains and bathrooms, not constant but we definitely smelt it daily. With it being Christmas we didn’t want too much disruption having to move, so we managed as it was but the standards of cleanliness were really not good. The blind in the living room was broken when we got there and we were left instruction not to use it, also the mirror in the main bedroom wardrobe is cracked (you do know about this as there is an awareness sticker on it). There is a cracked floor tile in the bathroom and loose tiles as you walk in the bathroom door, this poses a big hazard to us having a toddler! We don’t mind paying an over inflated price for Christmas week however the overall standards of the lodge do really need to be improved. We always come away to whitecross bay over Christmas and have stayed in far cleaner and nicer lodges for the same money. We won’t be back to this lodge again.

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• Lucinda - Verified booking

  Please note - I raised these issues with Sykes whilst we were there, along with providing photos and it is being looked in to (ref COR-409700-CF).

  The lodge itself is a little tired and certain areas do require more attention in terms of cleanliness. The dust in the radiator as soon as you walk in, and also in the radiator behind the sofa, has months worth of dust, dirt and dog hair in it - this dust also evident around pictures hung up and especially around the vents in the bathroom! There is an intermittent foul smell coming from the drains and bathrooms, not constant but we definitely smelt it daily. With it being Christmas we didn’t want too much disruption having to move, so we managed as it was but the standards of cleanliness were really not good. The blind in the living room was broken when we got there and we were left instruction not to use it, also the mirror in the main bedroom wardrobe is cracked (you do know about this as there is an awareness sticker on it). There is a cracked floor tile in the bathroom and loose tiles as you walk in the bathroom door, this poses a big hazard to us having a toddler! We don’t mind paying an over inflated price for Christmas week however the overall standards of the lodge do really need to be improved. We always come away to whitecross bay over Christmas and have stayed in far cleaner and nicer lodges for the same money. We won’t be back to this lodge again.

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• Emma - Verified booking

  This was our 2nd time we have stayed at this lodge.

  The location is beautiful, in a lovely cul-de-sac and plenty of space for parking. The decking has a lovely new table and chairs & the spindles around the decking have recently been replaced. Hot tub is a bonus & was lovely and hot the whole time. The lodge is very spacious & modern. Kitchen has loads of utensils, crockery & glassware! It has a dishwasher & washing machine also which is great. The bedrooms are spacious & both the bathroom & ensuite were lovely. The only thing that puts this lodge down is the cleaning. The beds, kitchen units etc were immaculate but when you looked around there were cobwebs & spiders, skirting boards look like they haven't been cleaned in a good few months. Down the side of the bedside tables in the master bedroom, there is loads of dust that has clearly been building up for some time. I know this is not the owners fault as they are clearly updating the lodge (new spindles & outdoor furniture since last year) but the level of cleaning will put some people off and this would be a shame for such a lovely lodge! Last year the level of clean was so much better & that was in the summer school holidays. If this had been our 1st stay we maybe would not rebook, but due to previous stay we will be back!

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• Louise - Verified booking

  Amazing location!

  So cozy and has everything you need. The view is magnificent and even better than the pictures. There is an enclosed garden and there is fencing so it was completely safe to let our dog out without worrying (unless your dog is used to jumping high, then you may need a longline as there are lots of birds and sheep with lambs nearby). He settled in straight away and really enjoyed the place too. There are two nice pubs 5 minutes walk away, and the people were so friendly and accommodating, which we appreciate when our cocker spaniel was a little excited by his new surroundings. I recommend the Red Ale in the New Inn! There is a lovely walking trail, through the Berwyn mountains just a little further up from the New Inn if you like, but the place is perfect just to relax as well. A nice drive out to Lake Vrnwy provides more beautiful views and the pheasants pottering about the place were lovely to watch. The local shop was a bit of a drive out through to another village if you are self catering, just as an FYI. We will definitely be back!

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