Dog Friendly Villas In Haltwhistle

Reviews

What our customers say about their holidays

• Melanie - Verified booking

  This property should not be let in this condition,it felt grotty, unclean and very neglected.

  It really spoilt our much longed for holiday. We came with fairly low expectations as wasn’t too expensive, but this was way below the worst we imagined. It was cold, damp and musty when we arrived. We found a man’s underwear left in a drawer, old food in the cupboard, bin was mouldy, the bedroom carpet didn’t appear hoovered, the tumble dryer filter was blocked and water needed emptying - no battery in remote, ancient baking trays, cracks in walls not filled, dirt in the ancient washing machine, cooker old and needs replacing. The front door is an indicator of how neglected this is. Yet a few immediate and inexpensive tweaks would make this immediately better: 1) a blind, ideally vertical, in the front window is a necessity being right on the road…we blocked it half up with some cushions for some privacy. 2) a large rug on the tiled floors to make it more cosy, we resorted to using our picnic rug 3) proper fitting curtains all the same length - what an utter mess the sitting room looks because the badly hanging cheap cream curtains are different sizes and don’t go to the floor…a separate pole for door and window would look better…next door is an indicator of how much better it could look. 4) fill the cracks and repaint 5) replace oven trays and have matching wine glasses. Stage 2 would be more expensive and require new front door, new fitted kitchen units and appliances and new bathroom. Then either secondary glazing or better fitting window and door to obscure some of the traffic noise. Stage 1 is essential and better standard of cleaning and checking the property. Our holiday was spoilt by having to stay here, tho it did mean we spent a lot of time in the pub! Haltwhistle is a great location and there seem to plenty of other rentals, so I advise choosing somewhere else.

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• Phil - Verified booking

  On arrival it was soon evident that the accommodation had not had a proper clean.

  We were in a situation of meeting up with family (who we had not seen for months) for the week otherwise we would have left on the second day. So we cleaned as we went:- drawers, crockery, bathroom plug and overflow full of gunge, thick dust from various areas, trays, dining table, chairs, Oven was dreadful, couldn't use. There were numerous cushions and after finding dried food smeared on one, we didn't look at the rest but piled them all in a corner. The crunch came when my hand accidently slipped down the side of the sofa and discovered a large amount of hair and debris that must have been there for a long time.WE DID NOT PULL ANYTHING OUT IN THE COTTAGE OR INVESTIGATE FOR FEAR OF WHAT WE MIGHT FIND. Other items in the property required a thorough clean but we simply avoided them. The next visitors would not have many of the problems we had as we had done so much cleaning. Very disappointing stay especially as it had been booked for our 60th wedding anniversary.

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• Ann - Verified booking

  We have just returned from our stay in Hunter Cottage and whilst we largely enjoyed our stay there are a couple of things I need to comment on.

  Firstly the TV and the lack of BBCs channels and ITV4. This impacted on our watching any Wimbledon and the Tour de France (at a time to suit us). I can't believe that the cottage has such an old tv. Watching TV is something most people would like to do after a busy day! Secondly there is a leak in the shower room which I think they know about as there is a container of water behind the pedestal. I tried to remove it to empty it but couldn't. The puddle on the floor does drain eventually but it's not good for the floor as a dark mark is already on the wall. Lastly I must comment on the access which is tricky even from the road to the lane and feel this must be shown on the description. I know it would put some people off but it really is a very tricky access in two places and needs great care getting in and out Having said all this we did enjoy our week and will continue to use your cottages in the future. Thank you. Ann Jacobs On July 4, 2024 6:27:59

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• David - Verified booking

  Lovely area of England.

  Had difficulty finding cottage as directions stated bridge cottages, bridge street and bridge street is at the other end of town. Eventually walked into cottage and was immediately disapointed. Kitchen and bathroom were not very clean and I didnt expect to share my showers with creeping black mould.There were cobwebs and dust in all corners of bathroom.We did not bother with using white goods except for fridge the rest seemed somewhat antiquated.Half the lights in kitchen did not work . Upstairs was better, bed linen and towels clean. We were also not told that cottage was situated opposite a builders yard. Overall Hunter Cottage needs some TLC and a good clean.

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• Peter - Verified booking

  The cottage is very spacious but found to need a good clean found rubbish under ...

  The cottage is very spacious but found to need a good clean found rubbish under the chest of drawers in small bedroom dating to 2020 all the pots in the cooker were filthy had to wash before using dishwasher full of pans cobwebs in the bathroom the cleaner is not doing their job right then they ask you to leave the cottage as you find it i hooverd and swept also the mattress on the double divan is so bad all the springs are coming through it dosent cost the earth th replace It is such a shame about the faults in this cottage because it is in a lovely place

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