Dog Friendly Villas In Snowdonia

Reviews

What our customers say about their holidays

• Susan - Verified booking

  The chalet is sweet and could be made so much better.

  The furniture is all odd and could be arranged better and may be decluttered. The kitchen is tidy and has been tidied up. I took my air fryer and used that 99% of the time apart from the kettle, toaster and microwave. Lots of mugs but you need to pick through as some don’t look like they have been washed too well. The bathroom is great and the shower works perfectly. The main bedroom the bed is a small double and it is very soft and low. It has bedside cabinets which are add but does the job. There is a big built in wardrobe that has the Emerson tank and the main electric switch. Now, this is where I found a problem and also in the 2nd bedroom. There is no electrical sockets at all in the bedrooms. So no charging of phones or iwatches or even a bedside lamp. I like to read but the big ceiling light to read with isn’t very cosy and relaxing. The second bedroom, no sockets and this was a pain with kids and their iPads in the evenings. Again, no where to plug in night lights. I really think money needs to be spent to get sockets put into these rooms. The cleaning does seem to be done. However, the mop that was left should we need to use it or at the end of the stay I like to clean, well the mop was disgusting and I wouldn’t and didn’t use it. I have taken a picture but not sure I can upload it. The chalet cost over £600 for a week and I do think some money should be spent on the property to bring it up to more modern times with the use of devices. Now, WIFI !!!! This is provided by the caravan park and not the owners of the chalets. It is Meant to be 5g WiFi. The signal is really poor. You have to keep putting in the code as it drops out so easily. It cost over £8 for 7 days and you can only use one code per device. So we had 4 iPhones. 2 iPads and this was a real pain. The kids will play games on the iPad in the evening but like to FaceTime their friends and play and talk about the game and help each other. We had some rain so in the evenings when cooking etc having showers etc it was good for the kids to have their devices but I got fed up of the moaning about wifi. The site facilities wasn’t at all pleasing either. The restaurant/bar closed Sunday afternoon and didn’t open until Thursday. There was a swimming pool, that was meant to heated but I am unsure how it is heated as on the really sunny day we did have I was told it was very cold to get in. There isn’t a shop on site. So make sure if you are going in the evening like we did you take milk, bread etc. otherwise it is a drive to the nearest village to get to the co-op before it closed. We did have fun as we went out most days. But home from home it wasn’t. It could be really cosy and an ideal base for exploring. It just needs some work and if allowed I would get my own wifi installed and maybe a smart tv etc.

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• Katie - Verified booking

  It was a really great stay!

  Exactly as described on the listing, lovely place. Really easy checking in and out and the owners left lots of information for us regarding walks in the area and important information about the property. Was lovely and clean, however maybe not for those with pet allergies as the property still had dog hairs on the floors when we arrived and although I did hoover around, we still seemed to find them throughout our stay - we didn't mind as we come from a pet household but maybe something for those with allergies to be aware of. The beds were extremely comfortable and the whole property itself had all of the amenities we needed. Plenty of space for 2 people. It was a bit chilly when we arrived and there is a seemingly complex heating system which the welcome book advised us not to adjust as it was 'set at optimum efficiency' and we didn't dare use the log burner as the instructions looked quite complex and we were worried we'd do something one so it just meant we had to wear a few layers in the property. The bedroom heaters are easy enough to use though so that was fine. The property is located in a lovely quiet area but within driving distance of lots of great things to do. The weather was not on our side but we had a fantastic time and the internet in the property was great for those rainy days in! We would have loved to have used the outdoor terrace but the weather did not allow. I think it might have felt a bit awkward sitting out there though as it is very much overlooked by next door so not very private. We didn't need anything or have any issues during our stay so I cannot vouch for the owners but they seemed very accessible by email and phone and left a lovely welcome hamper which was a nice gesture. Overall a really pleasant stay and we would definitely stay here again!

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• Lisa - Verified booking

  Lovely property in a beautiful location!

  Would have no problem in returning in fact I didn’t want to leave! Few disappointing issues but they didn’t impact on our stay to much.. so works for the future perhaps… The handrail needs replacing/repairing as not secure and crack in rail. The steps in themselves are okay, but I would suggest cutting back the vegetation and removing the creeper plant at the top before it becomes a carpeted slippery step. The property is marketed as no smoking - but someone had clearly been smoking at the property. The bin absolutely reeked of cigarettes and you could smell it through the property! TVs in bedroom we couldn’t get either to work as one tv appeared to have a missing remote to turn it on/off, the tv needed updating and then the sky didn’t appear to work either as something wasn’t connecting (both bedroom tvs). (These may we’ll be rectifiable for those with the know how, but I didn’t want to have to have to call and bother people / I just expected them to work - perhaps it would be beneficial to provide an idiots simple instructions for tv and sky .. not everyone knows how it works!).

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• Michael - Verified booking

  In 20 years of renting holiday cottages across the UK, this property is head and shoulders the dirtiest I've stayed in.

  The place was absolutely filthy, with large cobwebs in all of the rooms, which clearly shows the place had not been properly cleaned in weeks. I spent an hour and half with the hand held Dyson cleaning the cobwebs away from each room - not the best start to a birthday. The carpet on the upper level is well past its best and needs to be replaced asap. The bedside lights in the room with the bed made up did not work at all, so we moved into the other bedroom. This, like the first, stank of damp. There is a large damp patch in the bathroom ceiling. The whole property needs to be re-decorated from top to bottom and carpets replaced. The strange this is, there is a huge TV in the lounge, the washing machine, tumble drier, kettle and toaster are all Bosch - so not cheap - so its a mystery why money is being spent on the upkeep of the place. The kitchen looked relatively new, but I can't comment further, as we never used it due to the smell of damp. Sykes should inspect their properties and award a rating thereafter. I doubt the Dene would be 1 star.

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• Simone - Verified booking

  We thought the garden was absolutely beautiful and the photo should be updated to show how stunning it is in May with all the rhododendrons on display.

  The kitchen had clearly been recently redone and was very nice, however bigger mugs and a frying pan would have been helpful. The utility room window doesn't open so it tended to get a bit damp with wet clothes hanging in there. We thought the lounge was lovely with amazing views. It had also been repainted I think. The dinning table and chairs were also updated from those shown on the website. The bathroom is looking a bit old and tired and seemed to smell despite us frequently opening the window and leaving the fan on. I recommend you update it as it is massive and could be amazing! The bedrooms and beds were both good sizes and very comfortable. We could have done with more towels as you only left us 2 sets which isn't enough for a family of 4. The towels were also very small for us. The property was very spacious in a tranquil setting with great access to the town and lots of walks nearby. The kids very much enjoyed the massive TV in the lounge with the Disney package.

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