Lodges & Log Cabins in East Midlands

Reviews

What our customers say about their holidays

• Peter - Verified booking

  Hi, this was our second visit & we had a nice stay.

  However there were a few issues, mainly housekeeping. The second bedroom (bath en-suite) was not left as well as it could have been, the beds were left as double & I had to move furniture myself to plug the lamp in behind the bed, something I feel should have been done. Cleanliness behind, under and around the bed was poor and I found plasters & other bits left from previous visitors of which was very unpleasant & not a good start to my holiday. This bedroom as stated in your description is a twin, quote ..... ''Three bedrooms: 2 x double (one with en-suite shower, basin and WC), 1 x twin-double on request -Bathroom with a shower over bath, basin and WC''... and should have been left as a twin unless I asked as stated in your email so again I was very dissapointed as to how this bedroom was left, very poor & disappointed. There were items in the Kitchen that were dirty, not checked when taken out of the dishwasher, a quick check of kitchen items could have been made to avoid me having to wash stuff before they could be used especially the baking trays. Also you state.....''the following courtesy items are provided by the owners as a starter pack for your holiday:- Tea, coffee, sugar, washing up liquid, 1 x sponge, 1 x tea towel, 2 x dishwasher tablets, 1 x bin bag, 2 x toilet rolls.There will also be a set of toiletries per bedroom to include mini soap, shower gel and shampoo....'' The 3 glass jars were very poor, tons of sugas, few coffees but no tea bags, obviously not checked by your staff. The toiletries you offered were not as stated, no shower gel. The trim around one of the toilet flushes was hanging off. There were clumps of dust throughout the living area, under & behind furniture, bits of paper from previous guests, again obviously not checked by your staff. The settee was stained and I had to sort it out as the cusions you sit on were not pushed back into place. I could go on but I am now bored........ ....

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• Adrian - Verified booking

  Heron Lodge is superb.

  The lodge is modern, comfortable and beautifully presented - a real credit to the owners. Its about a 10 minute drive from Spilsby and sits in open countryside. The lodge itself is about 150m away from the road down a gravel driveway. The open plan layout works well and the lodge felt very spacious although the single bedroom lacks much hanging space and could maybe benefit from some blackout curtains unless you appreciate early starts. The lodge is very well equipped and the owners have clearly put a lot of thought into what guests might need, especially the little 'extra' things such as a picnic basket and binoculars to borrow, spare batteries for the TV remote, notepaper, magnifying glass, plenty of information about the area and its attractions as well as a good selection of books, magazines, DVDs and games for any wet days. It just creates a feeling that everything you might need for a self-catering break is there, including all the things you have forgotten. There was also tea, coffee, milk and cake to greet us with, much appreciated. The real attraction are the 20+ acres of grounds the Lodge sits in and in which guests are able to wander along the mown paths maintained by the owner. The grounds are a little steep in places (but no problem for an 84 year old) and consist of woodland, meadow and four small lakes. A stroll through these grounds observing the wildlife (deer, rabbit, partridge, pheasant, owls and of course Heron amongst others) is a great way to end a Spring day. All in all, can't recommend Heron Lodge highly enough and hope to return one day. Many thanks to the owners for helping to provide a very memorable break

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• Beverley - Verified booking

  Heron Lodge is in a secluded spot where only the occupants and the owners have access to the lakes and the woodland.

  There is a wide, gently sloping grassed area at the front of the lodge where my teenage boys loved playing foorball and cricket. We had access to fish in the closest lake which pleased my 15 year old son. In the house, there is a good selection of outdoor games equipment in the boot room,, and a good selection of board games, books, and DVDs. The lodge is immaculate, in both cleanliness and decor. It is light and spacious, and the kitchen is very well equipped. The owners have provided plenty of good information about the area and although the property feels secluded, it is in close proximity to the small market town of Spilsby. Milk, sugar, teabags and coffee, plus a Plum Loaf, were thoughtfully provided on our arrival. The owners Andy and Denise were very approachable and friendly. I don't have any critical comments to make at all - other than keep your eyes peeled for the entrance, which is off quite a busy, speedy B-Road - there are a few properties with a similar address and the entrance to the gravel drive is upon you very quickly. Perhaps maybe a metal heron at the top of the drive?

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• Alexander - Verified booking

  On arrival, the kitchen had dirty splash back (coffee stains up the wall under the window), grill pan had cheese & crumbs in, 2 partly used containers of milk were in the fridge, one floor plank had slid & there was a 2” gap between planks.

  Kitchen window (left) latch was loose. Dried food was left stuck on dining table. Large duvet was lying in the bottom of the pantry. French doors by the wood burner/ sitting area wouldn’t shut (we looked at the handle & noted there was no locking mechanism, this meant the lodge was not secure. The En-suite shower in main the bedroom had 1/2 used toiletries in the shower which looked dirty (black & orange marks on the floor), also the shower curtain was orange/brown on the bottom 25%. In the main bedroom 4 pillowcases had been left draped over the television, we put them on the pillows. There were cobwebs throughout the property & the skirting boards were covered in dust. The WiFi hardly worked & it was only possible to get 3G. We certainly didn’t expect to have to go out to get any connection. We felt disappointed & think the lodge is tired. The lodge was a perfect size for us with a 94 year old in tow. We loved the location & the setting of the lodge. The Barnsdale Hotel was conveniently situated for meals & refreshments, and use of the WiFi.

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• Christine - Verified booking

  My husband and I spent a week at Heron Lodge at the beginning of October 2021.

  The property was perfect for us in every way. Beautifully situated away from the road, along a long gravel drive, very quiet and private, with lovely views over the grounds. Every effort to ensure our comfort had been considered with great attention to detail. Despite being spacious and open- plan it was very warm and cosy. It was extremely well-equipped and very clean, with all necessary Covid sanitation precautions taken. We used the Lodge mainly as a base for walking in the area to gain access to the start of our daily countryside and coastal walks without having to drive too far. Denise and Andy, the owners who lived on site further up the drive, were lovely - very helpful yet considerate of our privacy. We very much appreciated their welcome pack containing tea, coffee, milk and plum bread loaf. The fact that we plan to return in the future says it all. In a word ... superb!

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