Lodges & Log Cabins in East Midlands

Reviews

What our customers say about their holidays

• James - Verified booking

  Overall the cabin was nice, very clean on the inside and comfortable.

  It was a great base to visit local attractions. A few things to note though: The location unfortunately is a building site, there is a lot of dust kicked up over all of the outside space. This is probably the reason why none of the advertised wildlife was apparent. Advertises a jacuzzi bath, which it does have, but the immersion tank isn't large enough to fill it so after the tank depleats you have room temperature water. The fridge didn't shut properly, we didn't realise until a couple of days in that everything at the front of the fridge was warm and spoiled. We had to throw away a fair amount of food. We called the number for the maintenance team but due to signal couldn't get through. Eventually texts got through and they came to look as well as replace some lightbulbs that were missing, although they didn't change all of them and one was not able to be fixed as the fitting was broken. They adjusted the door on the built in fridge but it was still not ideal. They said they would be back and would text us before coming but we got no further contaxt. Luckily we used our camping fridge for the remainder of our trip and repurchased the spoiler items at our own cost. The WiFi isn't suitable for much more than sending text based messages. It is a remote location but should be mentioned when it states WiFi that it's not suitable for watching videos or even sending pictures. Being rural there are suspect smells at times, we counted at least 8 air fresheners plugged in in the cabin and there were countless more in draws etc.

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• Marah - Verified booking

  The smell was so strong when entered the lovely cottage and took very long to go or get used to it.

  .. We filled the Jacuzzi thinking to enjoy it but insects started to creep out of the pipes on sides !! spiders and their webs in cupboard , the oven didn't work for a cozy night meal and when we called for help to the person who we have a number and asked him about the oven in very gentle way , I greeted him by saying Good evening , he stayed silent, I replied can you hear me, he said yes I can hear you !!! , he said he is responsible for just about the booking he tried to help although was defending the owner not sure why ? or how ? as he said same happened last week with other customers , after trying several times it worked so we thought to let him know and once he picked up the phone he started shouting loudly: "I'm calling her Now , I'm calling her Noww" ... before even listened to what I was going to tell him, my phone was on loud speaker , and all the family heard him how loud he was unnecessarily, they were all shocked of this attitude ...so really we need to put a complain about all that . Also there was a paper with numbers to contact in the cottage if we need anything , and as some of the cupboards were looked we wanted to inform them , so I called and a lady answered , when I greeted her and told her what the issue is ,, she said send me message I can't hear you without saying sorry or Bye ... So that was bad communication skills in tourist area .

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• Mark - Verified booking

  We had a very pleasant stay and the accommodation was very comfortable.

  However, there were some cleaning issues on arrival. The bathroom was a little dusty, and we had to wipe down a shelf and there was also a thick layer of dust behind the loo roll holder. We were also surprised not to find an information folder that you usually get at properties listing things you may need to know, and telling you a little about the area. It took us a few minutes to locate the kitchen light switch (by the balcony door) and the main switch for the hob (back of the cupboard below and to the left of the fridge). We didn’t use the Jacuzzi but did receive feedback prior to arrival that this amenity is being removed from the list as there isn’t sufficient hot water to fill it. The wi-fi is only adequate for basic stuff, emails and google searches. Anyone wanting to work online or watch movies for example would be disappointed, and I think this should be mentioned. As a suggestion a DVD player would make a great addition to the amenities. Although there is construction work nearby with a little noise, it did not spoil our holiday. We were out most of the day, but again anyone wanting a quiet retreat may be disappointed. The best part for us was hearing the owls hooting at night and we were lucky enough to have a Tawny Owl sit in a tree right outside the balcony.

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• Katrina - Verified booking

  Firstly please let me apologise as I had completed the feedback form in the lodge but then accidentally packed it.

  What a wonderful stay my family and I had. From the minute we arrived with the lovely touch of the Prosecco, eggs and condiments and the radio playing it instantly felt like home. Everywhere was clean and we could not wait to get in to the hot tub. We all slept extremely well and felt the beds were super comfy, we did forget to check what mattress it was on the double bed so if you are able to tell us that would be fab. Plenty of towels, and bathrobes for our use. We thought all the white goods worked extremely well from the dishwasher to the washing machine. The hot tub was great and we enjoyed a daily dip. We would definitely recommend staying again and if there is a way we can book direct I would be keen to know if possible. Points to note which are no way a negative but nice to know so they can be sorted. The light above the sink in the main bathroom did not work and also one light in the en suite. The room with the 2 single beds the door is very squeaky and so is the front and back doors. There was also an ants nest in the utility cupboard but it did not effect our stay. It would be nice to have a lamp of some sort in the living room for the evenings. But we still had a truly wonderful stay and would highly recommend. Thankyou so much.

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• Trey - Verified booking

  During our Easter break, my family and I had the pleasure of staying at the Kantanye cabin, and it was truly a memorable experience.

  From the moment we arrived, we were greeted with warm hospitality and a cozy atmosphere that made us feel right at home. The cabin itself was spacious and well-maintained, with all the necessary amenities for a comfortable stay. We especially enjoyed the stunning views of the surrounding mountains and forest from the cabin's large windows and outdoor deck. It was the perfect setting for a relaxing getaway. The kitchen was fully equipped, allowing us to prepare our meals and enjoy family dinners together. The living room area was comfortable and inviting, with a fireplace that we lit in the evenings to create a cozy ambiance.Our youngest member Milo(Malese dog) enjoyed so much. The bedrooms were clean and comfortable, and we all had a restful night's sleep each night. The children loved exploring the nearby trails and playing in the yard while my spouse and I enjoyed the peace and tranquility of the surroundings. Overall, our stay at the Kantanye cabin was a wonderful experience, and we would highly recommend it to anyone looking for a peaceful and relaxing getaway. We are already looking forward to our next visit to this beautiful retreat in the Lincolnshire region

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