Lodges & Log Cabins in East Midlands

Reviews

What our customers say about their holidays

• Kalvert - Verified booking

  Overall a pleasant stay.

  The positives were a nice location, quiet and relaxing. The lodge was a great size and had all the basic items you could want for a mini break. The check in process was very easy and we liked the fact there was no reception and you just get the keys yourself. Parking was next to the lodge and space for two cars. On entering the lodge it was bright and spacious, modern and very inviting. Lovely welcome bottle of wine and chocolates was a lovely gesture! There was tea, coffee and milk also provided which was thoughtful. Plenty of space for the two of us, the hot tub was lovely and warm and a welcome thing after a long day of walking, not as private as we had hoped as a little exposed as the lodge is by the entrance to the site, some more fencing would solve that in full. Two bathrooms was a bonus, both with showers so made getting ready a bit quicker and easier not waiting for one person to shower first - the shower heads were not the best so don’t expect a rain shower experience! But certainly the water was hot and did the job! Heated towel rails were a nice touch as was the shampoo/shower gel provided! Some points that were not so positive however were: One of the double door cupboards had loose screw/hinges by the oven, as soon as we opened it, it fell off. Managed to put it back together and we took photos when we checked in. It would have been nice to have been able to email the issues to the property team, but no email just a number to call but with limited mobile signal was difficult to connect, and this couldn’t be reported via the Sykes App either. There is an internet service free in the lodge with WiFI but this was very slow at times which whilst not a dealbreaker did make for watching movies/Netflix in the evening annoying as the films kept constantly buffering (even on low quality setting) which was a little frustrating. The same applies to Amazon Prime and any on demand service. WiFI was very slow when trying to use internet and email as well. At one point it just stopped working despite rebooting the router. Mobile signal hit and miss, so just be aware it’s a poor signal area I think in general. The housekeepers could do with cleaning under the sofas, there was loads of dust and hair on the floor, the same on the rug - your socks were covered within seconds of walking on it which with a decent hoover shouldn’t be the case! I fully appreciate this lodge is pet friendly and we took our 2 year old cockerspaniel with us but a little more attention to this cleaning could easily be achieved. There were a lot of marks on the white walls, scrapes and marks which again just need a tidy up, the same with cobwebs on the higher glass windows. Just this little attention to detail and it could be a 5* product! It didn’t detract from our enjoyment but is just feedback. Kitchen storage space is limited for food as there is one big cupboard that is useless due to being built under a beam so it can’t open - again not a major issue but meant that you couldn’t use the biggest cupboard for food storage. Cutlery was an issue, 3 forks and 4 knives/spoons was annoying, perhaps another set could be supplied? The main bedroom mattress was very firm, I know this is personal preference but it did hamper a good nights sleep. There is the room also to provide a king size bed rather than a double. In this day and age most people have king size beds now, but again personal preference. Linen was comfy, fresh and clean. Towels a little on the small side so if you love a bath sheet then I suggest you take your own with you! Overall it was a nice break for 4 days, we would most likely go back again in the not to distant future.

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• Simon - Verified booking

  Me and my partner booked in for 4 nights at lodge 12 as a quiet getaway for us and the small dog and was attracted by the style of the lodge and the hot tub.

  Overall first impressions were impressive with a larger than expected space inside the lodge, cleanliness was spot on and it had a rustic character to the outside while being very modern and cozy on the inside. There was wine and chocolates left for us which was really nice and there were plenty of towels, bedding, shower and hand soaps and even a kitchen cleaning kit available. The place was well heated, had a smart TV that actually worked and had all the modern facilities needed for a comfy stay. It wasn't long before we dived into the hot tub and this was really the best part of what we came for - it got used every day even when it was snow sleet and ice outside we still got ourselves in there it was terrific. Overall I would give this a 4 and a half out of 5 (erring closer to a 5 than a 4) - however there are just 2 small things that would have made a HUGE difference to this stay... Firstly - the double bed - it's an IKEA double at a guess and as we both know from prior experiences with these they are NOT a full double. You see, a standard double is classed as being 135cm across - but what happens on these IKEA beds is whilst the frame may be 135cm, the actual mattress sits inside the frame making the actual mattress a lot smaller (typically 128-130cm at best). While that may not seem much of a difference, you really do notice it because we both found it extremely cramped and so the last few nights we actually ended up sleeping on the single beds just to get more space. This was a real shame because the amount of space in that room would not only accommodate a full double, but even a king size would easily fit in there with space to spare. The second point is the rear decking to the hot tub - now from what we have heard, lodge 12 enjoys one of the most private hot tubs available on site, with solid fencing right around. The problem was that there was an opening, and there was no gate or anything. This was a real shame because it meant whenever we were outside in the hot tub we were having to lock the dog inside because otherwise it would be easy for him to escape. I would STRONGLY recommend having a secure gate installed as this would mean the world for dog owners and even families with very young children. I don't want these points made to detract too much from the excellent stay we both had at lodge 12, because it truly was one of the best getaways we have both ever experienced - but these two points mentioned would have made it absolutely perfect and we would definitely consider returning at some point if these matters were dealt with but I can definitely recommend this lodge to anyone.

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• Rachel - Verified booking

  The property looked beautiful and was very clean and warm.

  There were plenty of towels., cutlery and crockery. The lodge was in need of some maintenance - small job which would have made a big difference such an the kitchen a leaking tap and the tap itself had a bit missing making it difficult to tighten. The kitchen lighting had bulbs out, including the extractor fan. As we went in autumn and these were the only lights over the kitchen area, it made cooking tricky as the lights available were dim. One cupboard can't be used as it has been fitted under a beam and opens upwards, so it looks great but is useless, which left very little storage space. The utility was really useful but I made the mistake of storing bulky bread items in there and the heat from the oven on the back of the wall meant everything went hard! Frustratingly when we arrived the toilet roll left in the bathroom was almost empty - about 10 sheets lefts, and the spare was only half full, so the first job was a trip to the shop to buy some! The site itself was small and quiet, although something really needs to be done about the area around the only bins, we had to plough through thick mud just to dispose of our black bin bag and unfortunately there was more than one occasion of someone completely slipping over! So I would advise anyone going this time of year to pack wellies and a couple of spare outfits if you intend on having any rubbish! The furniture looks lovely but it is all value products (likely ikea) which can be come uncomfortable after a while, but there were plenty of cushions throws etc. The cottage is dog friendly but there is no hoover, so by the end of our stay there was a lot of hair on the rug etc that we had no way of cleaning. The hot tub was lovely - if there was any maintenance during our stay they must have been very quiet and discreet as we didn't hear them once! We did really enjoy our stay, and given the price we paid we weren't bothered about the issues listed above, but just wanted to note them for future improvements!

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• Claire - Verified booking

  This was a brilliant short stay.

  The property was beautifully presented and clean and had everything we needed within the kitchen. Our son found it amazing for his first stay away. Lovely welcome hamper and the hot tub was brilliant. Nice and secluded lodge with a very peaceful environment. The lodge had some nice activity information for the area. Weather was against us however this did not bother us as the lodge was such great quality we felt comfortable to stay in. We communicated a concern about there being no back gate on the fence (with the area being dog friendly) before our stay and the team accommodated our queries and fitted a gate to ensure our dog could not wander away while we were in the hot tub. They really went above and beyond to help. Really can't fault the team and how helpful they are. The barrier at the gate was really easy to use and made access nice and simple. I really liked not having to wait to be greeted by someone in order to enter. The fishing lake is lovely and a good place to relax. Furnishings in the lodge we comfy and modern and we found them to be a good quality along with the lodge being very spacious. The only snag we had were with some ants when we arrived however as soon as we reported this the team were on the case and came to help get things sorted. Totally outside of their control but an excellent response and high level of care.

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• Becky - Verified booking

  Thank you. we had a fantastic break.

  Lodge 12 was exceptionally clean and beautifully furnished. Having a nice bottle of wine and chocolates on arrival was a very nice touch- as was ice in the freezer and milk sachets in the fridge. Greatly appreciated. Just two points to raise. 1) My husband and i did find sharing the double bed a squeeze. After looking online, we found other reviews saying the same and that IKEA mattresses are smaller than doubles. Increasing the bed size to a king size bed would make the sleeping arrangements much more comfortable- after all it's the adults who pay for the holiday! 2) Another point to raise was there was no gate on our patio desk which made my daughter quite uneasy especially when we were in the hot tub in the dark. Attaching one would make us feel much safer. Despite these two points we look forward to coming again and hope these two comments have been considered. Can we also say a huge thank you to Paul the maintenance guy. He was extremely friendly, helpful and very polite. He is an asset to the site and your business. Keep him! We'd definitely recommend your site to others. Any discount for repeat custom??????. Thank you, Becky and Andy Jummun- visited on 19-21 Feb '24

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