Family Holidays In World

Reviews

What our customers say about their holidays

• Yvonne - Verified booking

  Nice little place, the location is great and the views are lovely and as described.

  Check in was easy and owner responded quickly to the question we had. Having the beach and costal walks at our doorstep was the selling point. Pub and mini market in walking distance were another plus. Sadly we couldn't use the outdoor seating area to enjoy the views due to the strong winds and rainy weather but that's in no one's control. The place was clean, tidy and bright and the kitchen was very well equipped. Perhaps the layout with kitchen table and seating area could be slightly better but was ok for us as we were only 3 people. Would also be nice to put your legs up after a long day walking, maybe something to think about. Board Games were provided too. Big disappointment were the twin beds, as mattresses were so uncomfortable, very hard and with springs poking through and had definitely seen better days, it was very difficult to get a good nights sleep. Something which could easily be rectified. Mattress on double bed is better and more comfortable, so we gave it to my 80 year old mum who came with us to sleep on. On the plus, linen and towels were clean, fresh and looked new. Late check in on arrival and early check out on the Sunday, plus cleaning before departure made it a bit stressful and less worth for money spend, especially then one only stays for a weekend. Overall however a lovely place, which we would certainly recommend and come back to, if mattress issue is addressed.

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• Mrs Sophie Batten - Verified booking

  Absolutely filthy.

  The only clean thing in the kitchen was the dishwasher. We had to hoover when we got there and went to mop the floor but the mop was so disgusting we went to the supermarket to buy a new one. I had bought home cooked frozen meals for my 1 year old and when I went to put them in the freezer I was horrified as the freezer had so much ice which had hairs and other debris in. The mattress was disgusting and covered in stains. The bathroom was not suitable to bath a small child as we could only use one side due to the bath screen being siliconed to the bath. The water pressure was also shockingly awful. The remote for the tv was absolutely covered in goodness knows what so had to scrub the thing as was worried if my daughter touched it. The sofa was extremely uncomfortable. There are no facilities. Yes can wash clothes in the dingy outhouse. The ‘garden’ is totally uneven with a huge drop and completely overgrown so would have been extremely dangerous to take our 1 year old. Honestly the worst place I’ve ever stayed. We couldn’t cancel or try to get money back as was such a busy weekend there was no where to go so would have had to if driven home. We did leave early as it was raining all day on the second to last day and nothing to do at the cottage so had no choice but to leave

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• Mrs Penny Brooks - Verified booking

  When we booked the description said there were three cottages and a big shared garden.

  In reality that garden had new cottages built on it so the "garden" was actually a what felt like a gravel filled sheep pen with a rough wooden fence looking at the side of the new cottages with no privacy at all. The cottage itself is tiny. The sofa faces 90 degrees to the television so you can't all watch a film comfortably together on a rainy day. The shower works for people under 5 feet tall. If you raise the head the water goes all over the floor and toilet. There is also no towel rail in the bathroom. In the main bedroom the mirror is above the headboard so unless you can apply makeup and do your hair from 6 feet away, make sure you take a mirror. There is no dressing table to put things on. All in all, we were very disappointed for the amount we paid. We have stayed in far nicer cottages. But the biggest drawback for us was finding out the garden was no longer there and we were restricted to a gravel filled pen with a rough fence.

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• Mr Keith Brooks - Verified booking

  The property was clean, well maintained and well equipped, but with some niggles.

  No chain on the plug in the bathroom wash basin and the cold water tap was stiff and difficult to turn off, hence dripping tap. No undercupboard stairs in Emminster, so no cleaner. Coasters to place hot drinks on should be provided. Two main concerns: 1. Directions were poor, Harbour Hill not signposted. Suggest the following: "If pass the hexagon house on your right, go over bridge and turn left, sign posted Chickerill" "Wey Meadow stables on your left". 2. Being elderly I need bannisters to go upstairs. The bannisters on the right hand side were restricted half way up when there was no room to hold on between the bannister and the wall. I suggest a bannister on the left hand side also.

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• Keith - Verified booking

  We unfortunately had a breakdown en route and arrived during darkness.

  The key safe would not unlock so we called several numbers inc emergency no as we had two small children with us. I received a text saying we would be called within 20 minutes…. Three days later I’m still waiting for the call. I eventually gained entry after an hour …. Not really impressed with the service. While the chalet is dog friendly the decking area is not… it’s open at either end so impossible to let the dog freely sit outside although other residents / guests don’t pay much attention to this . Also were unable to open several of the windows inc the kitchen one .

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