Group Accommodation Bed And Breakfasts In North Yorkshire

Reviews

What our customers say about their holidays

• Toni - Verified booking

  We had a great stay at Ellerby lane house.

  The positives were great location, lovely decor, very homely. The cleanliness was very good. The negatives were the beds were very hard so quite uncomfortable, there was no mirrors in the bedrooms so doing make up was a bit of a struggle. The property capacity is for 7 people but there wasn’t 7 plates or 7 sets of cutlery as we were there for Christmas and was cooking Christmas dinner in the property we had to go and buy some as there was no contact number provided for the owners for if we needed anything. There is also no parking at the property which isn’t uncommon for Whitby but I think it should be listed on the listing as it wasn’t easy unloading our stuff parked on double yellows on the side street and we wasn’t given any instructions prior, I had to call Sykes cottages to contact the owners to see where we could unload. It was also a little noisy at night time if you were trying to sleep and could hear people heading back from the pub, again not a major issue but the location is very central so could be a little noisy if you plan on taking babies etc. The toilet seat was also broken in the main bathroom and some of the blinds were broken so couldn’t be opened. There is also no exterior bins for the property so as you can imagine being Christmas we had a lot of rubbish which we had to bag up and pile up near the entrance of the property for it to be collected by the owners. Besides all that it is a lovely place to stay, very cosy and the location really is perfect for exploring Whitby.

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• Kathryn - Verified booking

  The hot tub made the house and was fabulous!

  Excellent value for money. Site staff very friendly. Be aware if you are attracted to this property as it is a bungalow there are steps - particularly a step down into the kitchen. It was really cold when we arrived but warmed up quickly. Heating is very efficient. Shame there was no welcome box - not even a pint of milk, luckily (after our last experience.. where there wasn't even a tea bag in the property) we were prepared! Kitchen equipment is very basic and could do with more utensils - such as scissors, fruit bowl, more mugs. Beds all comfy and the dressing gowns are a nice touch and lovely quality towels. The ensuite bedroom / bathroom is very compact with a very narrow entrance. More furniture in bedrooms, such as a chair for clothing would be good plus a few homely touches. Some of the facilities need a bit of TLC, my son was certain the bathroom light switch would fall off, twin bedroom radiator doesn't work - sign on it and there is no head on the electric shower. Hooks on doors would be useful too and less harsh lighing.

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• Luz - Verified booking

  Our stay at the property was plagued by a series of issues that turned what was meant to be a relaxing weekend into a stressful ordeal.

  From the master bed lacking basic bedding to the curtain falling in one room, and the inadequate ventilation in the kitchen due to the hob's exhaust, it was clear that preparation was lacking. The most pressing problem arose with the electric shower in the main bathroom, which began leaking aggressively on the first night. Despite attempts to contact management, no assistance was provided until the next morning, when they could only disable the shower altogether. Promises of a plumber's arrival went unfulfilled, leaving us to improvise with cold water from a bucket and a kettle. The lack of hot water persisted throughout our stay, with repeated attempts to resolve the issue proving fruitless. Eventually, we were offered access to another facility, but it was too little, too late. The compensation and resolution provided by the owner were insufficient and failed to address the urgency of the situation. Overall, our experience was far from satisfactory, highlighting serious shortcomings in property management and guest satisfaction.

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• Joanna - Verified booking

  Arden house is a great property for a holiday in the North Yorks Moors.

  We had a fab week staying with friends. The beds are really comfy and surrounding area quiet. The lounge has a great log burner and the owner left us some logs for the first couple of nights. It has 2 bathrooms (1 downstairs) so no queuing for showers. It’s 2 mins walk from Sleights train station so handy if u didn’t want to drive into Whitby. There is also a bus stop to Whitby 100m away. There is a quirky pub/hotel 5mins walk away. We didn’t eat there but had a drink. There are lots of lovely walks although some very muddy (lots of rain recently) however the Cinder track wasn’t too muddy and great to walk to Robin Hoods Bay. The Coastal path (Cleveland way) has amazing views but once again very muddy due to all the rain. Would be fab in drier weather. Highly recommend Arden House and the surrounding area for a holiday. Barbara left a lovely welcome back with local goodies which were lovely.

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• Mr Barrass - Verified booking

  Stayed at Ellingham House over Easter weekend. Pros - location for visiting Whitby is really good (maybe 5 mins walk to the river) and property generally a good size/well equipped (although showing some signs of wear and tear). Cons - this may be churlish but property is "just a house", no "wow factor" such as a great view or a really special room to be in. Ellingham works much better as a base than a destination. Also, I will knock a star off for parking. Not the property's fault but the streets are very tight. When I arrived on Good Friday (admittedly a very busy weekend) I could not get parked and had to leave car miles away from house. If I was arriving in a big group/with many cars I would think twice because I wouldn't guarantee getting >1 car parked nearby.

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