Group Accommodation Cottages in Kent

Reviews

What our customers say about their holidays

• Mrs Sarah Green - Verified booking

  This is a fantastic and interesting property with plenty of room for the six people who stayed there for a week. It is a 0.75 mile walk to the pub and good village shop, otherwise you will need a car to explore. We were disappointed not to find a welcome pack of any sort at the house. In other properties we have stayed in there has been milk in the fridge, tea and coffee available, and maybe cake and biscuits or some other local produce, and on one occasion, sparkling wine, custom coffee mugs and fridge magnets! Here, there was nothing except 4 old looking coffee sachets in a scruffy jar, and 3 dishwasher tablets. There was barely enough washing up liquid to last the week, and none of the waste and recycling bins had been emptied the previous week. There was no paper and card recycling bin available. The collection day changed while we were there, so this needs to be updated in the home manual. This is not a cheap property to rent, and if we had had a long drive to get there, would have been very disappointed to have to go back out just to get something as basic as milk. The above criticism is not to put the property down, it is a stunning place and has been well thought out for holiday letting, and is highly recommended by us, but we feel that it has some customer satisfaction issues to resolve.

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• Janet - Verified booking

  We had a very enjoyable week at Holly Tree House.

  On arrival the property was spotlessly clean and some refreshments had been left for us which were much appreciated. The beds were very comfortable as was the lounge and the kitchen was equipped with everything one would need for a self-catering holiday with hot water always available. The only thing one needs to remember to bring is a Tea Towel. The shops and seafront were about a 10 min walk and we enjoyed Fish & Chips and a Chinese takeaway during our stay and had delicious tea and cake at Makcaris at the Bandstand in Herne Bay. There is a well stocked Morrisons and an ALDI in the town plus a Tesco Express very close to the property. We used Holly Tree House as a base to walk some of the Saxon Shore Way and visited Sheerness, Whitstable, Birchington, Westgate, Margate, Broadstairs and Ramsgate during our stay. We travelled to Herne Bay by train and Holly Tree House was in a most convenient location, being about a 6 min walk from the train station and the local buses stopped nearby too. We travelled on the trains most days and found them to be punctual and reliable but maybe we were just lucky! We hope to return to Holly Tree House again one day. Thank You very much to the owners.

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• Pauline - Verified booking

  Lovely comfortable historic cottage and well equipped.

  Cosy and warm as we booked for March/early April which is still quite early in the season. Great to be able to see the sea from the main bedroom which was very smart. Plenty of bedding, comfortable beds and a quiet neighbourhood for a good nights sleep.Everything was very handy, seafront, shops, station and supermarkets. Our grown up family managed ok in the smaller bedrooms (they came for the long Easter weekend) and also with the one bathroom. Had to use the stool for fifth person at the dinner table! Loved the patio area, although we didn’t sit out there it makes the whole cottage feel light and airy. The stairs are steep as listed, but the set that are carpeted felt much safer! We came for walks and plenty of sea air! Weather although unsettled at times did not stop us doing anything we had planned. Deal, Sandwich, Kingsdown, White Cliffs walk from Dover, all very nice. Would recommend “Goose on the Green” in Walmer for brunch.

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• Rosamunde - Verified booking

  We enjoyed our stay at Seashell cottage however parking was an issue.

  There is free parking on the seafront when you turn left at the bottom of North st BUT you just have to get lucky as it’s always full... I hate to think what it’s like in the summer! Also, there are 2 staircases in seashell cottage.. one should be avoided by small children or people a little unsteady on their feet as they’re just glossed wood and very slippery.. both very steep and twisty as you’d expect in a old cottage but I told my children to avoid the glossed wood staircase because I didn’t want any accidents. Also cleaning needs to be stepped up, I found some dodgy looking stains on a mattress protector and lots of cobwebs in the property not to mention dirty plates and an oven that I needed to clean before using. Seashell cottage is set in a great location and there’s lots to see in Deal, the cottage is well equipped too. I would return here but definitely not in the summer as I don’t think we’d get parking.

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• Diane - Verified booking

  The info from the owner prior to arrival was amazing.

  Location - almost on the beach was brilliant - late at night you could actually hear the waves crashing into the beach. Parking - no issue. Cottage - lovely just as described right down to the challenging stairs . The only problem with the cottage was the bathroom which really let the place down - dirty /old grouting behind the sink - poor anti slip bath mat - shower over bath not very effective turned hot/cold without warning if someone ran another tap - shower over bath so awkward for getting in/out especially as no additional hand rails to stop you slipping - tiling /grouting around base of toilet a bit ugh . Basically the bathroom really let the cottage down as everywhere else in the cottage was lovely and so comfortable.

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