Herefordshire Holiday Cottages

Reviews

What our customers say about their holidays

• J - Verified booking

  Very disappointed with this cottage.

  We arrived on a bright sunny afternoon and were met at the back door with a very unpleasant smell of diesel oil which we traced to the cabinet beside the door and the smell entered the cottage as we left the door open to allow some light into the narrow kitchen. We found the interior of the cottage to be very dark unlike the photos on the website and needed the lights to be on. The L shaped sofa bed in the sitting area looked very grubby and was uncomfortable to sit on as it is so worn and soft. The room also has a very small television. The photo on the website is inaccurate and there is now a log burner in the empty chimney space. The wooden stairs to the bedrooms are steep with an acute turn at the top where the treads become vary narrow at one side and although a hand rail is provided, extreme care needs to be taken when descending. Reference to this should be included in the cottage description or a photo included as these may not suit everyone. The ground floor bathroom is very basic but looks ok. There should also be photos of the two bedrooms online, the larger of which is very dark and uninviting. The twin room that we required was not prepared for us. The room is very small with two beds which were unmade with no bed linen available.The sagging mattresses on both beds are poor quality and well past their best and were covered with worn out mattress protectors with a folded duvet on each. There is no evidence of the "quality furnishings" referred to in the description on the online listing. We phoned Sykes to advise them that we had made the decision not stay in this cottage and the agent tried to contact the owner on our behalf both by phone and email but subsequently told us that she had been unable to do so until after the weekend. The response from the cottage owner that Sykes eventually passed on to us was very dismissive of our complaint and which we are dissatisfied with. The cottage has undoubtedly been renovated from a smaller building and is in a lovely part of Herefordshire. The addition of a small field at the back is ideal for dog owners and children but the actual accommodation, in our opinion, is certainly not 4 star standard and our experience left us very disappointed.

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• Fiona - Verified booking

  The cottage itself is beautiful and exactly as it looks in the photos.

  The garden, whilst on rather steep slope is great and properly secure for our dog. It was all furnished to a high standard & perfect for the 2 of us & our 4 legged friend. If I was being picky, replacing the bog standard dinky wine glasses with something decent would be nice and maybe a full length mirror but neither was a deal breaker. We loved being able to walk the 10 minutes to the Old Court House restaurant & in fact went twice as the food was fab. It was a bit of a pain not having WIFI but Craig did warn us he couldn't get it fixed until the following week, it just meant we lived a little more spontaneously (as we did many years ago) The only thing that let it down slightly was the damp, slightly mouldy aroma that pervaded the cottage & and it did make everywhere feel a bit chilly even on the warm summer day we arrived. It may just be a result of part of it being effectively below ground (the slope of the garden at the top is level with the kitchen ceiling) I think we acclimatised a little but after one rainy day, it felt so chilly & damp that we put the gas heater on for a couple of hours in the evening. Maybe a couple of dehumidifiers would help. All in all, however, we enjoyed our stay very much

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• Vanessa - Verified booking

  The cottage is in a wonderful location, it's quiet and very peaceful.

  The carefully enclosed garden was great for our dogs, giving them ample space to play. The cottage itself however, did not live up to the description given on Sykes website. It is marketed as being able to accommodate six, but cramming six people into that cottage would be impossible. According to the description, the sofa can be converted into a bed sufficiently large for two people to sleep on, that along with the two upstairs bedrooms qualifies it to sleep six. The ancient, grubby sofa was extremely uncomfortable to sit on and could never provide a satisfactory bed for two. Even more evidence came in the form of the dining suite. - are meals to be taken in relays so that six people can use the four chairs? The dissatisfaction we felt in regard to Point Cottage was due to the unrealistic description presented on the website. Please could you ensure that descriptions accurately reflect the facts of the accommodation. In this case the cottage sleeps four and the standard of the furnishings and facilities definitely do not merit the four tick rating it has. It does not approach luxury as is suggested, but provides adequate accommodation.

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• Barbara - Verified booking

  Point cottage is a quaint property in a good location in Preston on Wye, Herefordshire.

  There is a dog friendly pub within a few minutes walk and there is a Post Office and shop within 4 miles. The area is lovely and there is lots to do within a 20 mile radius.There is a bridleway on the doorstep which is ideal for an early morning dog walk. The Point is well appointed and has a kitchen with enough equipment to make substantial meals. The large bed was very comfortable and there was plenty of storage for clothes. We were only two adults and a large dog so the cottage was plenty big enough for us - six would be a squeeze, but possible if not a bit cosy! The furnishings are tastful, the cottage is very clean, oodles of hot water and the garden is large enough for dogs/children to run around. The owners kindly left us some milk for our 1st cuppa and there was kitchen rolls, washing up liquid, cling film, foil and toilet rolls supplied, so I needn’t have taken our own! The only negatives of the cottage is the steep stairs (the toilet and bathroom are down stairs - going to the loo in the night took concentration!) and hard stone floors which is all part and parcel of a very old property. I shall pack my slippers for next time!

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• Colin - Verified booking

  A bit of a Tardis, compact but surprisingly spacious inside for a couple.

  Comfortably furnished to a high standard we spent a very pleasant week there in September. It is ideally placed to tour Herefordshire and Shropshire and the numerous National Trust properties there. Yarpole itself is a small, friendly community with the advantage of a small community store for last minute essentials and associated cafe that had excellent cakes. The local pub, just over the road, was unfortunately closed during our stay due to illness so we couldn't try that out. The host was perfect, he gave us a quick tour on our arrival and was helpful when we had a small issue (of our own making). There is limited outside space, which didn't worry us, the parking is directly outside the cottage and helped me practice my parallel parking, but did easily take my fairly large SUV. We would definitely stay there again if visiting in the area.

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