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Carbis Bay Hot Tub Bed And Breakfasts
Cornwall
Gwel An Godrevy
Ref: S371199
Reviews 28
From
£211
per nightCornwall
Lefransa, Carbis Bay
Ref: S1039857
Reviews 1
From
£156
per nightCornwall
71 Una, Carbis Bay
Ref: S1040086
From
£214
per nightCornwall
Portside
Ref: S371230
Reviews 48
From
£254
per nightCornwall
Atlantic Watch 8
Ref: S371165
Reviews 43
From
£223
per nightCornwall
Starboard
Ref: S371251
Reviews 43
From
£346
per nightCornwall
Bayside
Ref: S371149
Reviews 12
From
£329
per nightCornwall
Carbis Bay and Spa Hotel
Ref: S289644
From
£1200
per nightReviews
What our customers say about their holidays
Elizabeth Jayne - Verified booking
Firstly the property is in a beautiful location just above Carbis Bay with amazing views.
We know the area and most of the properties in the area very well as have been visiting Carbis Bay for for 20 years. We did have issues: The first evening we put the dishwasher on to find it was leaking - looked as if this was not the first time. Managed to stop the dishwasher straight away. There was blockage remover under the sink but we decided not to fiddle and contacted the company first thing on Monday. Spoke to Sykes at 10.43 on Monday to report the dishwasher, broken toilet seat in main bathroom and issues with general cleanliness They took details, put me through to property services ( told them the same thing) and was informed someone would be out today to resolve. Nobody turned up all week to resolve - there was someone in the property at all times so we did not miss them. I then left a note for the following guests. Cleanliness was not what I expected with a 5* rating. Issues :- Filthy handrail going downstairs ( cleaned myself and photographed the cloth afterwards as I could not believe how dirty it was) Bedding - hairs on main bedroom duvet - looked like blood stains on one of the pillows and the bottom sheet looked grainy and not welcoming. Pillows had seen their day. Second bedroom - bathroom cabinet full of hairs and sweet wrappers and sweets left on floor Window sills dirty - cleaned a couple of them myself, dirty hand marks around both patio doors Mould on back of curtains in mainstream bedroom and dirty patio door sills in master bedroom and lounge Main bathroom toilet seat broken The main bathroom sink had been chipped ( for the owners) Missing glasses and cups etc in kitchen A bulb needs changing above bed in master bedroom The photos on your site are not how the property is furnished so needs to be updated. We love visiting the area and did not let if spoil our stay, however when you are paying good money you expect this to be reflected in the standards of cleanliness and service.
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Alison - Verified booking
Lovely house, lovely position, the view was stunning from the balcony.
Poor maintenance and cleanliness in certain areas really let the property and our holiday down. The master bedroom had black mold by the windows. The downstairs outside area was very dirty. The table had all green mold all under the glass. This was unusable, the table and chairs on the balcony were filthy from being left outside and the sunbeds were rusty. There were problems with the jacuzzi, after 3 days, we noticed all this dirt and grime around the jacuzzi and dirt floating all on the top. It should have been maintained twice during our stay according to the handbook in the house. Contacted Sykes three times for help, was told the company had been to sort it. No one arrived, jacuzzi was unusable, tried to clean it myself. Made no difference, asked Sykes for help, said they would speak to owners re: compensation. Nothing was done, couldnât use it. This really upset everyone as this was a very special celebration for us all and cost me a lot of money for 1 week. Met the maintenance guy as we were leaving and he tried to say he jumped the fence to clean the jacuzzi during our stay. Well, what can you say to that? He was very rude and arrogant because he knew he had not done his job. I was angry and we all left to drive home gobsmacked by his response. Received an email to say owners werenât prepared to apologise or take any responsibility. Such a disappointing attitude. No care or attention to detail, its obviously about the fast turnover of guests in high season and customer care and satisfaction is not a priority. Very sad end to what should of been a fab time celebrating with my family.
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Jennie - Verified booking
Lovely big spacious villa with amazing views , the hot tub is a great added bonus !
However upon arrival it was very evident that outside was extremely dirty . When we opened the French doors that led to the balcony ,the first thing that greeted us was clumps of wet grass all over the decking leading up to the hot tub ,the upvc door frames inside were absolutely filthy and so was the guttering (definitely hadnât been cleaned this year) so first thing we had to do was clean the whole decking area and wipe over the upvc. The hot tub had quite a bit of sand in ,so water definitely wasnât changed upon arrival ,probably topped up and chemicals added but listing states that water is changed after every guest so thatâs incorrect ,plus thereâs no way a hot tub would reach 38 degrees in a 6 hour window change!! 2nd bed base was broken upon arrival (which should have been picked up on changeover!) but once reported it was repaired within an hour -excellent service from Carbis Bay ! There was no light bulb in 3rd bedroom lamp (again should have been checked before our arrival ) Overall the Villa is lovely but the lack of cleanliness outside really let it down,when youâre paying premium prices you expect the standards to be the same,so unfortunately I wouldnât stay in this villa again for that reason. (I have the photos of the outside area if youâd like me to send them over !!)
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Jill - Verified booking
The villa was very nicely furnished, spacious and had a beautiful view.
However, the images of some of the items inside the property were not very accurate, for example there was no Sonos speaker in the property, so we were disappointed as we purposely left our portable one at home thinking that there would be one provided. Some of the crockery were chipped which is not very hygenic. We had to wash the throws which had a musty smell on them, there were no bulbs in two of the bedroom lamps, we were unable to access Netflix or Sky movies in any of the rooms beside the one room that contained the double bed and the garden area outside of the master bedroom needed cleaning. I contacted Carbis Bay holidays regarding these matters on the first, second and third days (We only had a four-day holiday) but nothing was done about it apart from Luke coming out on the last day and logging us into the Netflix, which by that time was virtually no use as it was our last night there. Loved the villa but very disappointed with the lack of service from Carbis Bay and the owners.
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Kyle - Verified booking
Hi, family of 2 adults and 2 children.
We really enjoyed our stay. The house is in a great location as you well know. All of the goods inside are excellent quality but the main thing that lets the property down is the bifold doors. They have been misused and unfortunately are so hard to open we didnât bother most of the time. These would really need replacing. As the property is rented out many people are not educated on how to open and close them properly and they damage the rubber gaskets at the bottom. Thatâs exactly what has happened here and the tracks are rusty so they donât even slide anymore. There are doors that would be better suited to this and I would be happy to explain if you did ever consider changing them. Other than this we would definitely recommend the property and even consider returning in the future.
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