Holiday Cottages With Hot Tubs In East Midlands

Reviews

What our customers say about their holidays

• Matthew - Verified booking

  Cottage was very nice and clean.

  The only reason we booked though was for the hot tub, which was massively disappointing. Was told it was checked and maintained daily on arrival but on the second day in it there was a lot of brown scum and black hairs floating to the top when the bubbles were turned on, nobody in our family has black hair and we certainly aren't unclean and had showered beforehand. On the 3rd day my wife had planned her day around relaxing in the hot tub but when she went to use it and opened the lid it hadn't been cleaned, the water was green and it smelt terribly (like cabbage) and so was totally unusable. She knocked on the door of the owners but there was nobody in so she called the mobile number supplied to us and there was no answer, so she left a voicemail message. The call wasn't returned so she sent a text to the same number letting them know of the issue but there was no reply at all from the owners so she went out for the day instead. The next morning was check-out. I had a look at the hot tub and it was still in the same condition as the previous day. When handing the key over to the owner, she said that her husband had replied to the text saying that we could use their own hot tub. Neither my wife or I received this text message nor a phone call back regarding this. It wouldn't have been an option anyway due to the lack of privacy. She said that the hot tub should be self cleaning and asked if we had showered before using it or had creams on us that could have caused the issue. It was October so we definitely haven't used any sun creams, plus we have used hot tubs many times and have never experienced this issue before so it was definitely not down to us. Unfortunately, this issue ruined the stay so we wouldn't return. Regards Matthew Mitchell

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• Gaynor - Verified booking

  Lovely cottage and will get the 2 complaints out the way first.

  .. it was booked for a birthday celebration and chosen due to it having a hot tub. My daughters were very excited! Unfortunately the hot tub wasn’t available on the first night as they had changed the water from the last visitors and said it would still be cold. I understand that during COVID-19 extra precautions are needed but perhaps they should leave a day between each booking so the hot tub is available? They did kindly offer to let us use their hot tub which is located outside their house but it didn’t feel private and we felt awkward about using it. The second issue was the duvets on the beds. They are made of plastic and presumably there Incase visitors wet the bed. They are incredibly hot and slide down to the end of the covers in a big lump! We all slept badly on night 1 and in the morning I removed them from the covers and we slept just with sheets over us on night 2. Had I known, I would’ve brought our own duvets and would do so if we returned. Other than that we had an enjoyable stay. It has a lovely courtyard style garden which makes for a very relaxing area on a nice weather day. The little summer house is also cute and a nice addition. We ate our evening meal here. The cottage is well equipped and cosy. The host is lovely and very welcoming x

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• Simon - Verified booking

  We stayed at this lovely cottage for one week, once we looked at why it was originally built it made more sence.

  Only small issues could be fixed, updated. I would have got rid of mismatching cutlery, add an extra dinner sets. Small details in the grand scheme of things. The good things are everything else, space inside and out. location, hosts helped out when needed and full of knowledge, Nikkie couldn't do enough and filled o Internet gap while they were changing suppliers. The surroundings amazing, out in the countryside, Less than an hour from larger towns, even closer to local shops. I would without a doubt return to Bramble cottage, it's far enough away for peice and quiet, (apart from road noise when outside). The hot tub is big enough for 4, lovely quiet summer house, comfortable seatng inside, bed rooms not to big, but big enough for purpose, which is for 4 people. So, here is where I can say a big thank you for allowing us to stay in your beautiful cottage, good luck for the future and hopefully, fingers crossed we would love to return.

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• Sarah - Verified booking

  3 girls booked and enjoyed this lovely cottage.

  Little pub and Co-OP less than a 10 minuite walk away. Host was lovely and came to greet us on the Friday and let us know that they would be around for our stay should we have any questions. We wanted the cottage for a relaxing weekend of hot tubs, box sets on our now TV box that we took as the property had wifi and to make use of the gym facilities... the wifi didnt work for streaming or sending of messages even though it had a minimum of 1 bar signal. The cottage could use some blinds for privacy as we had to keep all curtains drawn. Sykes have this cottage down as a 2 bathroom, the cottage has one. When we asked the host where the gym was we were advised that Sykes had been asked to remove the gym as it had been removed due to damaged equipment. Our stay was lovely but I believe Sykes have mis led our expectations and I would not use Sykes again for any breaks away.

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• Emma - Verified booking

  To be honest there wasn't much to fault the cottage and our stay.

  The main thing what annoyed me is the fact that you advertise that there is a gym with this cottage, yet when we got there and asked about it I was told that the facilities were broken and awaiting to be fixed by sykes... I wasn't prewarned about this and I had prepared myself to work out while I was there. I believe this to be false advertising and that we should be entitled to some sort of compensation. Apart from this, I couldn't fault the hosts. They were very welcoming and practically didn't exist between saying hello and goodbye, they made it feel very private. Saying this they did let us know that they would be available if we needed any assistance with anything. Also, it was really nice to chill in the tub despite being right next to a busy main road but we did look this up and expected it.

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