Holiday Cottages With Hot Tubs In Flamborough

Reviews

What our customers say about their holidays

• Michel - Verified booking

  I’m writing to express my deep disappointment and frustration with my recent stay at The Bluebell for my 60th birthday celebration.

  I had carefully selected your venue as it seemed perfect for hosting my 33 guests. From the moment I booked, everything appeared to be well-organized, and I even paid extra for the privilege of an early arrival and late check-out. Unfortunately, my experience was far from what I expected, and it caused significant stress during an event that should have been a joyous occasion. Upon arrival, we found the property cold, with no way to turn on the heaters. Despite making numerous calls and sending several texts, it took far too long to resolve this basic issue. Additionally, the entire place was in desperate need of a deep clean. We were shocked to find that cleaning supplies were unavailable, forcing us to go out and purchase our own mops and products to clean the property ourselves. Some of the rooms were in unacceptable condition: Toilets had been used and not flushed. Floors were dirty, and cobwebs were all over the walls. The outside bin area was littered with black bags, which I refused to clean up. Several rooms had stained bedding, including one with a blood stain that we had to change ourselves. Worse, from rooms 1 to 4, none of the electrical sockets worked, and despite numerous attempts to contact you, this was never resolved. Room 12 had stained bedding with some sort of black ink. It’s unbelievable that your housekeeper admitted to knowing about the stained sheets but put them on the beds regardless. The condition of the property was unacceptable and created a significant amount of stress. I did not receive the value I expected for the money I spent. My guests, while understanding, were understandably disturbed by the poor conditions, and this situation nearly ruined an event I had spent a year planning. Your housekeeper excused her inaction by saying she was on holiday, and your lack of response was equally frustrating. We have videos and photos documenting all the issues mentioned, and I am appalled that such basic standards of cleanliness and hospitality were not met.

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• Ruth - Verified booking

  We hired the Blue Bell for 38 all female family and friends for a surprise weekend for my daughter’s 40th birthday.

  It was absolutely perfect! We decorated the large function room and hired a DJ and Supreme Photo Booths - both excellent. There is a brilliant bar area where all our guests stored the drinks they’d bought with them. The kitchen facilities were great with loads of fridge and freezer storage space and 2 double ovens where we prepared and served a cooked breakfast on Saturday morning and chicken and chips in the afternoon after enjoying a televised dog racing game in the afternoon in the snug area next to the dining area. On Friday evening we ordered fish and chips from Nafferton Fisheries in Driffield - they gave us a fabulous service - great communication before the event and delivering their hot and tasty food on time. For our party on Saturday evening we’d ordered a load of platters from Morrisons which is only a short drive away. The Blue Bell is in a lovely small village and many of the ladies enjoyed a long walk on Saturday morning including the grounds of Burton Agnes Hall. Communication with the owners and housekeeper prior to arrival and during our stay was excellent - they couldn’t have been more helpful. Several guests enjoyed using the hot tub in the lovely grounds at the rear of the property. There were no complaints from any guests who all said they had had a fabulous weekend. The property was warm and comfortable and had everything we needed for a marvelous celebratory time. It was excellent value for money and our guests said they could not believe how we had managed to put the weekend on for the price that they had paid. I would have no hesitation in recommending this venue. Do not expect luxury but if you want a large, clean, comfortable and functional large space to hold your event and sleep your guests at the right price - this is for you.

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• Claire - Verified booking

  Fabulous! We stayed over bonfire weekend as we always go away each year but our first stay here.

  You could hear a few fireworks in the distance but nothing that upset our dog so unless you have a very fearful dog you'd be fine. We came inside and put the TV on and she didn't bother at all. I hope this helps anyone who likes to get away from all the bangs nearer home which are awful. The restoration done on this place is amazing and a credit to the owners. It was spotless and smelt lovely (so much so I've bought the same plug in air freshener!). Terri popped along to say hello when we had just arrived and was a text away if we needed anything. We like being left alone on hols so this was fine. The welcome info states that the hot tub will be attended to each morning at 6am but one of us was up with the dog so not sure if they did do this; the hot tub remained clean & had the filter bits in so maybe they don't do this now. Loved the underfloor heating so it was toasty and warm after the hot tub. We saw deer in the field next to us one morning. Comfy beds, could actually do bigger ones as lots of room and they had lovely quality bedding on. Lots of cleaning and washing equipment provided by the owner and large plentiful towells. The knife and oven tray which the guest before us had commented on in the visitor book had been replaced the same day (I mention this in case the same guest leaves a review). Secure back garden and yard which our dog loved playing with her ball in whilst we chilled in the hot tub. We have been to the area for years but our first visit to Cayton Bay beach and Filey has great butchers, bakers, chip shop. We wish the owners every success with your beautiful property, we would definitely return.

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• Kim - Verified booking

  It was like walking into the past a beautiful house with a very calm atmosphere, in a lovely private setting, it was a real treat for our large family to all be together in such grand accommodation and grounds.

  We turned off our mobile phones and the TV and had a week of family activities walking to the beach and lighthouse, playing football and rounders in the garden, the children really loved us adults playing along with them. In the evenings we had Drama’s, a Murder Mystery night, played Card and Board games, Snooker and had a couple of Karaoke evenings and we laughed a lot. The luxury of having a large private house like Highcliffe Manor was so refreshing and although we did venture out to Scarborough and York the rest of the week we stayed in and made the most of our time together in such a house. The kitchen is very well set up and includes a dishwasher which made self-catering for all 20 of us a lot easier and we also used the BBQ and we ate out on the terrace. We ordered our food shops online and these were delivered to us at Highcliffe Manor with no problems which is a bonus when catering for large groups. There is also a local cooperative store just minutes away which we used for bread and milk etc. We were able to do some washing of clothes and there was a good washing line but a dryer is also available. The bedrooms all had ensuites and these were comfortable and adequate. Our week at Highcliffe Manor was an experience for all of us and we all had a brilliant time and we will never forget our trip to Yorkshire. A big thank you to Richard who was always a text message or phone call away if we needed anything and that was most reassuring.

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• Dr Knight - Verified booking

  We have just spent five nights in this beautiful cottage and were very honoured to be the first official guests . Communication prior to checking in was excellent and on arrival we had a lovely personal greeting and were shown around by our host . There was a generous welcome pack with fresh bread, butter, milk,wine and chocolates , and also a useful doggie hamper which was thoughtfully put together .The cottage is recently renovated to a very high standard with high quality fittings and tasteful furnishings throughout, it was also spotlessly clean. There is a good range of kitchen equipment and lots of thoughtful little extras that proved useful during our stay . The outside area provides a relaxing space with views of the surrounding countryside and will be even more delightful in the Summer. The hot tub was super for relaxing in after long walks. The cottage is very well located for exploring both the coast and inland, with lots of local attractions and beauty spots to choose from. The local beach is a couple of miles away and delightful and there are a variety of pubs and shops within easy walking distance in the village. It should be noted that although the hosts live next door , the cottage is very private both inside and out and they are very friendly and respectful and leave you in quiet enjoyment of the accommodation. We would not hesitate to book this excellent cottage again and will be recommending it to family and friends .

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